TripAdvisor Reviews - The Windsor Suites Feed

Great quickie get-away

MollyMommy, Byram, New Jersey — Thu, 16 May 2013 01:19:48 GMT

TripAdvisor traveler rating: 4 of 5 stars

We took the kids to Philly during their spring break, and stayed at the Windsor because I found a deal for it on one of the internet booking sites. Well, as others have said, the location was...

Great location

MS06, Boston — Wed, 15 May 2013 02:02:34 GMT

TripAdvisor traveler rating: 3 of 5 stars

The hotel is very conveniently located – it’s a 5 minute walk from the airport train, and close to many museums. The bed was very comfortable, but the pillows were very small and hard. The room is...

Filthy and staff doesn't care!

Kristina P, Ashburn, Virginia — Thu, 09 May 2013 20:35:19 GMT

TripAdvisor traveler rating: 1 of 5 stars

I stayed at this hotel for 2 nights (unfortunately). Upon arrival, I was told that I was upgraded from a studio to a 1 bedroom. I was excited, but that soon passed. As I got to my hotel room door I...

Owner response

A TripAdvisor Member — Fri, 10 May 2013 16:52:23 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Kristina, Thank you for submitting your feedback about your recent stay with us. Unfortunately the air conditioning system was down for a short time earlier this week as it was undergoing...

Good location, clean, comfortable and great service

AimeeRichard — Mon, 06 May 2013 18:51:37 GMT

TripAdvisor traveler rating: 4 of 5 stars

We'd stayed here in 2010, and this was our first choice when we decided to come back to Philly. The location suits us being able to walk everywhere comfortably to the historic district - and ...

A very comfortable suite...

WanderersfromWellesly — Thu, 18 Apr 2013 23:27:13 GMT

TripAdvisor traveler rating: 4 of 5 stars

I was treated to an upgrade suite.... Separate bedroom... With a very comfortable living room and well-stocked kitchenette in terms of necessary dishes, appliances, etcetera. While the attached...

Owner response

A TripAdvisor Member — Sat, 20 Apr 2013 17:41:40 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear WanderersfromWellesly, Thank you for your recent review of our hotel. We are happy that you enjoyed your accomodations, and are gald that we were able to provide you with an upgrade to one of...

Good location but needs some work!

JoeMary01, Southbury, Connecticut — Wed, 17 Apr 2013 22:00:07 GMT

TripAdvisor traveler rating: 4 of 5 stars

Stayed at the Windsor Suites end of March. Very convenient location, right on Ben Franklin Parkway. Check in was very good. This is more a residence than a hotel. Rooms were basic - looks like the...

Owner response

A TripAdvisor Member — Sat, 20 Apr 2013 17:57:04 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear JoeMary01, Thank you for choosing to stay with us during your recent visit to Philadelphia. We are glad that you enjoyed the location and were able to enjoy some of the great attractions...

Spacious, modern furnishings, and convenient.

Anjay2 — Mon, 15 Apr 2013 22:37:47 GMT

TripAdvisor traveler rating: 4 of 5 stars

The Windsor was a great value for our two night stay. We were in town celebrating my son's 16th birthday. He and his friend stayed in the living room on pullout sofa, and the adults enjoyed the...

Owner response

A TripAdvisor Member — Sat, 20 Apr 2013 19:29:23 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Anjay2, Thank you for your feedback. We are pleased you were able to enjoy your sons 16th birthday celebration here at The Windsor! One of our prime attractions of the hotel is our oversized...

Windsor

streamkat, Atlanta, Georgia — Sun, 14 Apr 2013 17:34:16 GMT

TripAdvisor traveler rating: 5 of 5 stars

Several stays under my belt. Excellent service, great price, excellent suites. It's an older building but they keep it luxuriously modern with a traditional decor, it is more like a temporary...

Owner response

A TripAdvisor Member — Sat, 20 Apr 2013 18:56:47 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Streamkat, We are delighted that you have chosen to stay with us on multiple occasions now. It is nice to know that the efforts we are placing on taking care of our guests are not without...

Great Place!!!!

Love2trvl33 — Sun, 14 Apr 2013 02:45:05 GMT

TripAdvisor traveler rating: 3 of 5 stars

Just stayed for 1 night for a girls night/bachelorette and the double bed suite was Perfect!!! Huge living room with desk and a beautiful kitchenette which was so nice for when we made our appetizers!...

Not great for spring or fall...

691RobertH691, Savannah — Wed, 10 Apr 2013 01:50:08 GMT

TripAdvisor traveler rating: 2 of 5 stars

Two stars during spring/fall, probably four stars during the rest of the year. Very clean, and the kitchen was nice, so that front was ok. The service staff was friendly and helpful. However,...

Owner response

A TripAdvisor Member — Fri, 12 Apr 2013 18:47:18 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Robert H, Thank you for choosing to stay with us during your recent visit to Philadelphia. I am sorry to hear about your negative experience with regard to the A/C system at the hotel. We...