TripAdvisor Reviews - Embassy Suites Hotel Baltimore - Washington Intl. Airport Feed

Dirty Sheets, Noisy Rooms and Fire Alarms

01SF01, New York City, New York — Mon, 17 Jun 2013 14:50:41 GMT

TripAdvisor traveler rating: 2 of 5 stars

We stayed at the Embassy Suites at 1300 Concourse Drive in Maryland for the first time on Saturday, June 16-17 because the hotel we usually stay in (Homewood Suites) was booked solid. We travel often,...

Capital Jazz Fest Regular

A TripAdvisor Member — Mon, 17 Jun 2013 13:01:08 GMT

TripAdvisor traveler rating: 4 of 5 stars

Although this is futher away than our usual, I have to admit the accomodations and the breakfeast are great, just get their early. The evening meet and greets are festive and entertaining. On...

Stay and Fly

BermudaQueen, Delaware — Sat, 15 Jun 2013 01:52:07 GMT

TripAdvisor traveler rating: 5 of 5 stars

This was our first stay at Embassy Suites BWI and will not be our last. This was a one night stay prior to our Disney/Cruise vacation in Florida. I was looking for a reasonable hotel that offered...

Owner response

A TripAdvisor Member — Mon, 17 Jun 2013 14:12:49 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your wonderful feedback! I will share your comments with Selena and Eric. We are so glad you started your vacation with us.

Great Hotel & Service

deladypilot, Dover, Delaware — Wed, 12 Jun 2013 23:11:00 GMT

TripAdvisor traveler rating: 5 of 5 stars

We stayed here the night prior to flying out of BWI. The hotel was lovely and the staff friendly. We had a suite and it was quite comfortable. We enjoyed their managers cocktail party and then...

Owner response

A TripAdvisor Member — Thu, 13 Jun 2013 14:35:36 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for staying with us - we appreicate your comments!

Disappointed in Maryland

Armando S, Petaluma, United States — Sun, 09 Jun 2013 14:27:30 GMT

TripAdvisor traveler rating: 2 of 5 stars

After staying at the Embassy Suites in Maryland, I was extremely disappointed and dissatisfied with the room and the poor service. It was surprising to see a room with a broken dresser drawer, tv,...

Owner response

A TripAdvisor Member — Thu, 13 Jun 2013 14:34:25 GMT

TripAdvisor traveler rating: 0 of 5 stars

We’re sorry we didn't provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues in your room and we’re working with our maintenance...

Overall good other than restrictions at pool

M L, Balaton — Thu, 06 Jun 2013 13:56:31 GMT

TripAdvisor traveler rating: 4 of 5 stars

Overall, the room and amenities were as you would expect from an Embassy Suites. We were frustrated with the pool as their policies were extremely restrictive on use by children and were very much...

Owner response

A TripAdvisor Member — Thu, 13 Jun 2013 14:39:04 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your comments - I apologize for the limitations regarding the pool usage but we are required by Maryland law to have a lifeguard on duty during operating hours - I am aware that at times...

Great family stay for a wedding nearby.

Reuben J, Chambersburg, United States — Tue, 04 Jun 2013 12:59:21 GMT

TripAdvisor traveler rating: 5 of 5 stars

Very attentive staff. Great breakfast. Very nice, comfortable beds. A great stay. Close to local attractions and centrally located for wedding purposes. Front desk and bell hop-friendly and...

Owner response

A TripAdvisor Member — Thu, 13 Jun 2013 14:40:22 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your great feedback - sharing your comments with our front desk and bell station teams! Hope we see you again soon.

Memorial Day Stay

FSUMot, Maryland — Mon, 03 Jun 2013 18:19:34 GMT

TripAdvisor traveler rating: 3 of 5 stars

Wife and I stayed at Embassy Suites for one night, and the hotel was overall nice. Check in went smoothly, and the room was good. The pool and hot tub area were very nice, the problems came with the...

Owner response

A TripAdvisor Member — Tue, 04 Jun 2013 19:52:35 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear FSUMot, Thank you for your feedback - we are well aware of the high volume we are experiencing for weekend breakfasts especially now that summer is offically upon us..., we are working on being...

always a great time

Gladney, Philadelphia, Pennsylvania, USA — Sun, 02 Jun 2013 18:12:07 GMT

TripAdvisor traveler rating: 4 of 5 stars

when my husband and i go to Baltimore, the Embassy suites is our only choice. always great service there. staff is very attentive & helpful.great nite sleep. accomidations in the room met our...

Owner response

A TripAdvisor Member — Mon, 03 Jun 2013 21:25:57 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for your kind words regarding your stay with us! We really appreciate your business and look forward to hosting you again soon!

Memorial Day weekend stay

Comfort R, Philadelphia, Pennsylvania, United States — Thu, 30 May 2013 02:13:36 GMT

TripAdvisor traveler rating: 3 of 5 stars

As Hilton Honors members we enjoyed my stay; however, this past weekend there were children running around outside our room at all hours of the night which was very disruptive. We enjoyed the...

Owner response

A TripAdvisor Member — Thu, 30 May 2013 18:35:59 GMT

TripAdvisor traveler rating: 0 of 5 stars

Good Day Comfort R - Thank you for your detailed review. I just spoke with our Executive Housekeeper and I understand you both have communicated and your item is on route to you. If for any reason...