TripAdvisor Reviews - Homewood Suites by Hilton San Jose-Silicon Valley Feed

Overbooked

Helmut S, Germany — Sun, 19 May 2013 15:12:27 GMT

TripAdvisor traveler rating: 3 of 5 stars

Unfortunatelly the room I booked was not available. I got a smoking room only. Staff promissed to refund some of the points spent for the room. In addition they offered a free Wartsteiner beer, great....

Great staff

Basil B, Santa Clarita, United States — Fri, 17 May 2013 15:36:43 GMT

TripAdvisor traveler rating: 3 of 5 stars

Fantastic staff, professional and honest, left a valuable item behind and they made every effort to find it and return it to me. The air conditioning/heat thermostats do not seem to work in my room,...

Love the free breakfast

kcwood, Toluca Lake, CA — Fri, 10 May 2013 15:52:37 GMT

TripAdvisor traveler rating: 5 of 5 stars

I've stayed at this location a few times when I've come for my annual pre-mother's day weekend. The hot breakfast has plenty of things to choose from and the business center is a plus to check email...

Great suites for a family

Justin329, Las Vegas, Nevada — Thu, 09 May 2013 08:19:22 GMT

TripAdvisor traveler rating: 5 of 5 stars

The two bedroom suite for our family was perfect and the bedrooms were more spacious than I expected. I can't compliment the staff enough. They were friendly, helpful, and quick to attend to any of...

Great Experience

A TripAdvisor Member — Tue, 07 May 2013 15:12:24 GMT

TripAdvisor traveler rating: 5 of 5 stars

I recommend it highly. I had stayed at the same branch in Sacramento and had such a good experience in Sacramento I looked for it in San Jose. I am a mom who was looking for a hotel in a safe area to...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 19:42:00 GMT

TripAdvisor traveler rating: 0 of 5 stars

Hello, It's very wonderful to hear that you looked for a Homewood in San Jose, you have been converted :) We are in a safe area and quite too. Hope you were out here to visit San Jose State...

Shoreline Concert Stay

Steve L, Sonora, California — Tue, 07 May 2013 15:01:11 GMT

TripAdvisor traveler rating: 5 of 5 stars

Great Service Very Nice property, Quiet comfy and easy access to Highway 101 . Did not have dinner and asked for dinner recommendations but staff did not seem to know area very well. I asked for Steak...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 19:34:51 GMT

TripAdvisor traveler rating: 0 of 5 stars

Hello Steve L, Hope your concert at the Shoreline was fun! Thank you for staying with us and I apologize for not being able to help with information about nearby Steakhouses. Next time you visit,...

SJ Business trip

John S, United Kingdom — Tue, 30 Apr 2013 10:16:23 GMT

TripAdvisor traveler rating: 4 of 5 stars

Great service and friendly staff. Some nice breakfast options to get you going after a workout. Nice touch with the managers reception. A little noisy with my room being near the dumpster for the...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 19:26:43 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear John S, Thank you for your wonderful feedback, we are always trying our very best to make sure that all our guest have the best of stay at our hotel and am glad that you enjoyed your time with...

Nice Place to Stay

Gary C, Ft Covington, United States — Mon, 29 Apr 2013 11:42:29 GMT

TripAdvisor traveler rating: 4 of 5 stars

Very Clean Hotel. Good size rooms. Basketball court. The location of the hotel was good for my travel plans. Dinner was good. Breakfast was very good. Good place for a family to stay. Kitchen living...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 19:21:30 GMT

TripAdvisor traveler rating: 0 of 5 stars

Hi Gary C, I am very happy that you enjoyed your time with us at the Homewood Suites and we welcome back the time we see you and your family again. We've added a couple of new items to our...

Appreciation to Xochilth Larios

BO Y, Shanghai, China — Tue, 23 Apr 2013 04:08:37 GMT

TripAdvisor traveler rating: 5 of 5 stars

Xochilth Larios is good, Xochilth Larios is GREAT!! Xochilth Larios drives for me every day during time of my stay, she is always smiling and makes me loose with jokes and stories. It's been a...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 19:18:03 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Bo Y, Thank you for your feedback and wonderful comments about Xochilth. We mentioned this to her and she thanks you very much and hopes to see you soon. She has a couple of new jokes she'd...

Excellent service, good property

jetwrldtrvlr — Tue, 26 Mar 2013 04:33:09 GMT

TripAdvisor traveler rating: 5 of 5 stars

This property is ideal for families needing some extra room and meets expectations for a quality Homewood Suites stay. The one thing that distinguishes this place from any other is the people that...

Owner response

A TripAdvisor Member — Tue, 26 Mar 2013 22:03:58 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Jetwrldtrvlr, Thank you for your wonderful feedback. I’m so glad to read that your family enjoyed staying here with us. Yes, our suites are very spacious and comfortable. I will personally make...