TripAdvisor Reviews - Tahoe Sands Resort Feed

Beautiful view/ Bad customer service

2013lady, San Francisco, California — Thu, 11 Apr 2013 09:41:25 GMT

TripAdvisor traveler rating: 2 of 5 stars

I just spent one week at the tahoe sands. The view of the lake and mountains are picture perfect but the bad customer service given by Juan the front desk man and Joanne Bailey the manager was...

Perfect Co-Family Vacation!

casey c, sacramento — Mon, 28 Jan 2013 00:19:42 GMT

TripAdvisor traveler rating: 4 of 5 stars

I have to admit, I was nervous about this place because of some of the reviews, but decided to go for it anyway (since I like getting a good deal!) We rented a 2 bedroom cottage and traveled with some...

Great place to relax with kids

yohutch, San Francisco — Tue, 21 Aug 2012 23:24:49 GMT

TripAdvisor traveler rating: 4 of 5 stars

We've gone to see this place once when we've stayed in the Tahoe area and it seemed to have what we were looking for when bringing our toddler daughter. However, after we booked the place I decided...

do not book online!

Becky D, Fair Oaks, California — Sat, 11 Aug 2012 16:07:58 GMT

TripAdvisor traveler rating: 1 of 5 stars

My sister and I booked 2 studio rooms for ourselves and our husbands. She was able to book a room through the hotel's front desk, but when I called I was told they did not have any rooms available. ...

mediocre in every way

m t, Ukiah, California — Mon, 28 May 2012 05:19:41 GMT

TripAdvisor traveler rating: 1 of 5 stars

Apathetic front desk reception and check-out from th pierced lip guy, bland sterile room with crummy furnishings, closed hot tub and pool, general lack of interest, untended grounds...this place is a...

Nice retreat

Melvin C, South San Francisco, California — Tue, 01 May 2012 10:29:19 GMT

TripAdvisor traveler rating: 4 of 5 stars

I have stayed here twice and have left happy on both occasions. The front desk staff was helpful. I will definitely be back.

Expect to clean up after yourself.

Rocru — Wed, 11 Jan 2012 04:53:27 GMT

TripAdvisor traveler rating: 3 of 5 stars

Very limited housekeeping service, reception staff was not very helpful at all. Rooms are ok, in the inside, from the outside hotel looks outdated in comparison to other properties in the area.

What a dump!

Jon185, Fontana, California — Sun, 28 Aug 2011 03:24:29 GMT

TripAdvisor traveler rating: 1 of 5 stars

we booked this "resort" through RCI timeshare in March 2011. I read reviews for this place and some were bad some were good the pictures looked not to bad so decided to go for it, what a mistake that...

Owner response

A TripAdvisor Member — Wed, 31 Aug 2011 16:00:39 GMT

TripAdvisor traveler rating: 0 of 5 stars

These guests were not at the resort for more than 5 minutes so this seems an impossible amount of time to give it a proper review, especially since they mentioned they had not even seen the inside of...

Nice family location.

AveJoey, Orange, California — Sun, 14 Aug 2011 19:27:32 GMT

TripAdvisor traveler rating: 4 of 5 stars

Most of the motels/resorts on the North Shore are older and run down. From the street, this place is not flashy but we were pleasantly surprised. The room we stayed in was a one bedroom suite which...

Mixed feelings

cclpad, California — Sun, 31 Jul 2011 03:31:55 GMT

TripAdvisor traveler rating: 3 of 5 stars

We came to Tahoe Sands with a bit of trepidation. We have family who are owners there and they were quick to warn us that it wasn't a 5-Star resort . In fact, "run down" was mentioned more than once....