TripAdvisor Reviews - Sanctuary Beach Resort Feed

Wow- idyllic spot and set up

Hannah M, Dubai — Tue, 18 Jun 2013 10:30:32 GMT

TripAdvisor traveler rating: 5 of 5 stars

After a bit of a delay at check in, we were taken by buggy to our suite- Junior Ocean View, and it was fantastic- Exactly as described on their website, with spacious room, fantastic views and great...

Rooms are very nice, but the place falls short of true resort

SKilroy, Bow, NH — Tue, 04 Jun 2013 11:29:08 GMT

TripAdvisor traveler rating: 3 of 5 stars

First of all, our oceanfront suite accommodations were VERY comfortable and the view was awesome. We checked in late in the evening and went out in the morning to find where we could get breakfast. ...

Owner response

A TripAdvisor Member — Sat, 08 Jun 2013 21:55:10 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for offering comments regarding your recent stay. From the look of things, you enjoyed several aspects of the property but felt let down by an equal number of things. I wanted to offer a bit...

Ok but not worth the money

Aaron R, San Diego, California, United States — Tue, 28 May 2013 20:06:29 GMT

TripAdvisor traveler rating: 2 of 5 stars

My girlfriend and I spent two days here in an ocean front deluxe. We were excited to have a couple days to ourselves In our beach front room. Upon our first 20 minutes in the room the smoke detector...

Owner response

A TripAdvisor Member — Sat, 01 Jun 2013 03:54:14 GMT

TripAdvisor traveler rating: 0 of 5 stars

I appreciate you taking the time to weigh in on your experiences here at the resort. It looks like we came up short in several areas with regards to your stay. As much as I’d love the opportunity to...

The little things add up ~ both good and BAD!

ccinchico, Chico, CA — Tue, 28 May 2013 15:55:28 GMT

TripAdvisor traveler rating: 4 of 5 stars

Potentially this is a property that could be a five star joy but unfortunately the little things add up to a deduction. It is a big one but fortunately the location and amenities are huge. THE...

Owner response

A TripAdvisor Member — Sat, 01 Jun 2013 03:53:01 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thanks for your comments regarding your recent stay with us. I was excited to read the good and equally intrigued by the “bad”. The experience regarding your credit card is unacceptable, and I think...

(Almost) truly relaxing beach resort

Xfer2, Los Gatos, California — Sun, 26 May 2013 05:09:21 GMT

TripAdvisor traveler rating: 4 of 5 stars

Husband and I spent a couple days here a few years ago right after our wedding, and we had a great time. It was quiet, relaxing, and romantic; exactly what we were looking for our mini-honeymoon. We...

Owner response

A TripAdvisor Member — Wed, 29 May 2013 00:50:19 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thanks for taking the time to provide us some feedback on your experience here at the resort. We appreciate the fact that you came 4 years ago, and we very much appreciate you coming back to celebrate...

Very Good, But What Was Missing?

Dancing_Boy, Los Angeles, CA — Tue, 21 May 2013 05:29:20 GMT

TripAdvisor traveler rating: 4 of 5 stars

Booked this trip based on the reviews here and manager replies and was not disappointed. 5 hours from L.A. is a bit of a haul but this was a nice alternative to the standard hotels in Monterey and...

Owner response

A TripAdvisor Member — Wed, 29 May 2013 00:49:32 GMT

TripAdvisor traveler rating: 0 of 5 stars

I have to say that after reading your review, I asked myself what my staff or I could have done better to ensure you had a pleasant stay but I gather from the overall gist of the comments… we did...

Excellent rooms & location, friendly staff

lynn c, Los Angeles, California — Mon, 20 May 2013 21:48:10 GMT

TripAdvisor traveler rating: 5 of 5 stars

Our family stayed here last May, and it was lovely. The rooms are very clean and new, and the kids loved being driven around in a golf cart. The beach was a bit cold in May but we made coffee and...

Owner response

A TripAdvisor Member — Wed, 29 May 2013 00:48:41 GMT

TripAdvisor traveler rating: 0 of 5 stars

It warms my heart to hear that your entire family had a great time. The golf carts are always a big hit with kids and I’m glad yours were not the exception! Contact us directly the next time you want...

The ultimate in relaxation

DebiInFresno, Fresno, CA — Wed, 24 Apr 2013 19:40:43 GMT

TripAdvisor traveler rating: 4 of 5 stars

We stayed in one of the oceanfront rooms and it was worth the extra cost, the view was spectacular. It is not often you can lie in bed and see the ocean right out the sliding door. We saw two...

Owner response

A TripAdvisor Member — Thu, 25 Apr 2013 20:01:14 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thanks so much for leaving a review. I loved that you took full advantage of the property during your stay and I especially liked that you did it all with an oceanfront room! That is the best way...

Comfort, peace, serenity & dogs are allowed!

treadlightly2421, Boulder Creek, California — Tue, 09 Apr 2013 05:37:36 GMT

TripAdvisor traveler rating: 5 of 5 stars

We stayed for a long weekend anniversary/birthday trip and brought our dogs. It was wonderful! We splurged for an ocean front junior suite and highly recommend doing so. The fireplace was great to...

Owner response

A TripAdvisor Member — Wed, 10 Apr 2013 19:28:28 GMT

TripAdvisor traveler rating: 0 of 5 stars

Your comments about the resort are greatly appreciated and welcomed. I thank you for celebrating your special occasions with us and look forward to your next visit. As always, feel free to bring your...

Not what I expected

Joetraveler052, Dallas,TX — Sat, 30 Mar 2013 05:59:18 GMT

TripAdvisor traveler rating: 1 of 5 stars

Room in disrepair, dirty shower with hair, wallpaper ripped, paint peeling. The golf cart is mandatory and not convenient. The materials used and general design looks better in pictures than in...

Owner response

A TripAdvisor Member — Tue, 09 Apr 2013 17:15:12 GMT

TripAdvisor traveler rating: 0 of 5 stars

All feedback on this site is appreciated; we always like to know how we can improve our service. It must be clarified to the fullest extent however, that this hotel and its staff do not engage in...