TripAdvisor Reviews - Hilton Garden Inn Dulles North Feed

Great Experience

John M, New York, United States — Sun, 12 May 2013 12:51:30 GMT

TripAdvisor traveler rating: 5 of 5 stars

I recommend The Hilton Garden Inn at Dulles. It is a great place to stay for business or pleasure, for families, couples or single. Food and rooms were very high quality. The pool and workout room...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 20:40:44 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to share your stay! We always enjoy hearing back from our guests, it gives us a chance to see how we are performing. I am glad my team took good care of you during your...

Amazing staff, clean beautiful rooms, disgusting pool & hot tub!

Nicole L, Beverly, United States — Sat, 11 May 2013 16:04:53 GMT

TripAdvisor traveler rating: 4 of 5 stars

Staff and check-in was amazing. Our room was clean, spacious, and beautiful. Fitness Center was excellent. Business Center was perfect. Pool & Hot Tub was soo cold, and there was a dirty bandaid...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 20:38:22 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to review our property! I am glad to hear your stay was enjoyable. I will check the temperatures on the pool and spa. I look forward to seeing you again.

A safe haven before Hurricane Sandy

Peggy A, Cleveland, Ohio — Mon, 06 May 2013 17:57:51 GMT

TripAdvisor traveler rating: 5 of 5 stars

As we opted to get off our cruise to Bermuda out of Baltimore (the cruise ship was never going to get to Bermuda, only southern Chesapeake Bay due to Sandy), we were able to stay at this haven. ...

Owner response

A TripAdvisor Member — Tue, 07 May 2013 17:54:31 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel. Hopefully your next cruise will go...

Great hotel for a quiet weekend

Daniel C, Chesapeake, United States — Wed, 01 May 2013 13:15:33 GMT

TripAdvisor traveler rating: 5 of 5 stars

While this hotel is a little of the beaten path, it is a great place for a quiet weekend. The hotel is outstanding with an extremely friendly staff. Restaurant offers a limited but very good menu. ...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 20:31:08 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for taking the time to share your stay. I am pleased to hear our staff was able to take care of you and that your room was clean and comfortable. I am glad you enjoyed our...

Solo Business Traveller

A TripAdvisor Member — Mon, 29 Apr 2013 18:43:00 GMT

TripAdvisor traveler rating: 4 of 5 stars

The hotel check-n lady was very competent and complementary airport shuttle service was prompt. The hotel is close to the freeway in somewhat rural surrounding but there is a well-stocked 7-11 in...

Owner response

A TripAdvisor Member — Fri, 03 May 2013 17:02:50 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you... we appreciate your positive comments and great recommendation! I glad we were able to meet your expectations on the level of service and accommodations. I will certainly share your...

Hilton Garden Inn - Ashburn, VA

Paul Z, Ashburn, United States — Mon, 29 Apr 2013 12:57:43 GMT

TripAdvisor traveler rating: 4 of 5 stars

The only negative was check-in was entirely too long. Other than that, my experience was fine. The rooms were clean and appropriately appointed. There was a nice selection for breakfast. I would...

Owner response

A TripAdvisor Member — Tue, 30 Apr 2013 22:05:37 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to review our property! I am glad to hear your stay was enjoyable.

Nice Place

Chris H, Johnson City, United States — Sun, 28 Apr 2013 14:11:47 GMT

TripAdvisor traveler rating: 4 of 5 stars

Not bad. Prices are reasonable. Breakfast however is not included. Bar Prices are a little high. The room was nice. All updated furniture and flat screen tv. The shower was very nice and...

Owner response

A TripAdvisor Member — Tue, 30 Apr 2013 21:33:32 GMT

not what i expected

Gavin T, pasadena, United States — Wed, 24 Apr 2013 13:18:18 GMT

TripAdvisor traveler rating: 3 of 5 stars

having booked the romance package i was expecting it in the room or to be brought up shortly after arrival. the front desk acted surprised when i pointed out that i would like it when i did. being...

Owner response

A TripAdvisor Member — Fri, 26 Apr 2013 16:41:46 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for sharing your recent experience with us. We deliver our romance package amentities after you check in the hotel so the items do not set in the room too long to keep them fresh. We did...

Off the beaten path, but close to Dulles

NitaMarie, Chicago — Tue, 09 Apr 2013 14:27:15 GMT

TripAdvisor traveler rating: 4 of 5 stars

This hotel is new and clean. We took advantage of the shuttle service to and from Dulles. We didn't rent a car, so we used the shuttle to get to the airport to hookup with public transportation. It's...

Owner response

A TripAdvisor Member — Thu, 11 Apr 2013 12:33:01 GMT

Needs lots of improvement

JohnKT, Baltimore, Maryland — Mon, 08 Apr 2013 14:32:23 GMT

TripAdvisor traveler rating: 2 of 5 stars

Although the front desk employees were very nice, the hygiene of the room, bathroom and other areas was very questionable. I stayed twice, one night each, and would not recommend it. Pillows and beds...

Owner response

A TripAdvisor Member — Tue, 09 Apr 2013 19:51:51 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for sharing your recent experience with us. Our Hilton Garden Inn is ranked in the top percentile in cleanliness. I have not spoken to you about this situation and would like you to contact...