TripAdvisor Reviews - Duke of York Motel Feed

Mediocre

Sam P, Winston Salem, North Carolina — Mon, 20 May 2013 18:10:32 GMT

TripAdvisor traveler rating: 2 of 5 stars

We stayed at this hotel recently and found a geriatric crowd, average food, minimal beach and hidden hotel charges. All of this combine to make this hotel very overrated. Not a whole lot to do in the...

Disappointed

Tracey K, New Kent, Virginia — Tue, 05 Feb 2013 02:53:03 GMT

TripAdvisor traveler rating: 2 of 5 stars

My family and I stayed at this motel recently. We met the new manager Vivian and she seems kind but clearly not qualified to run a motel. The property is well located right on the Yorktown beach...

Owner response

A TripAdvisor Member — Mon, 11 Feb 2013 14:00:05 GMT

TripAdvisor traveler rating: 0 of 5 stars

I am sorry that you were disappointed with your stay with us. We truly strive to meet the needs of our guests, and sometimes things don't always go smoothly. We currently are in the midst of a...

A Recent Stay

ATravelingGirl09, Richmond, Virginia — Sat, 19 Jan 2013 23:01:00 GMT

TripAdvisor traveler rating: 4 of 5 stars

We stayed at this motel recently, but have stayed there many times over the years. We were greeted by a very welcoming front desk. When we went to our room, we were happy to see a large flat screened...

Owner response

A TripAdvisor Member — Mon, 11 Feb 2013 13:50:10 GMT

TripAdvisor traveler rating: 0 of 5 stars

We are please that you enjoyed your stay with us! And yes, changes have been made at the Duke of York Hotel. We are still in the process of multiple upgrades and hope to have them complete very...

Second Time, Not a Charm

madison2001 — Sat, 19 Jan 2013 17:52:06 GMT

TripAdvisor traveler rating: 1 of 5 stars

Had no other option this afternoon and hesitantly walked into the MOTEL. Was pleasantly surprised to see a new face behind the front desk. Apparently the previous manager was let go. Good start. ...

Old and Tired Motel

madison2001 — Thu, 06 Dec 2012 17:22:38 GMT

TripAdvisor traveler rating: 1 of 5 stars

I checked into this well located MOTEL and was unpleasantly greated by an angry old lady at the front desk. I should have known to leave right away. Instead, I went thru the irritating conversation...

Owner response

A TripAdvisor Member — Mon, 10 Dec 2012 14:21:50 GMT

TripAdvisor traveler rating: 0 of 5 stars

I sincerely apologize we did not meet your expectations. We are now in the process of renovating rooms and upgrading televisions.

SHAME ON YOU!

Amy R, Poquoson, Virginia — Mon, 03 Dec 2012 15:53:56 GMT

TripAdvisor traveler rating: 1 of 5 stars

I will never suggest this hotel to anyone solely based on the unprofessional front desk and reservations. I go to check in and they inform me that they GAVE my room to someone else that was there two...

Owner response

A TripAdvisor Member — Tue, 04 Dec 2012 18:18:59 GMT

TripAdvisor traveler rating: 0 of 5 stars

Sorry, you did not like the location of the room. We guarantee room types not room #s or locations. You reserved a room with 2 double beds and that 's what the room had. The building where your ...

Would never stay here if I didn't have to

Ab_Taba, New Brunswick, New Jersey — Fri, 16 Nov 2012 03:14:16 GMT

TripAdvisor traveler rating: 1 of 5 stars

I'm writing this through the slow internet connection of my room in Duke of York motel. It's simply the worst m/hotel I've stayed at (and I've been to a lot of places). The good: 1. The people...

Owner response

A TripAdvisor Member — Wed, 21 Nov 2012 19:15:21 GMT

TripAdvisor traveler rating: 0 of 5 stars

I sincerely apologize the hotel did not meet your expectations. Had your concerns been brought to my attention I certainly would have tried to address them. Unless I am made aware of a guest...

Location, location, location

DCHinckley — Sun, 11 Nov 2012 08:21:42 GMT

TripAdvisor traveler rating: 4 of 5 stars

May not be a new, modern hotel but it makes up for it with location. On the water in Historic Yorktown, you can walk to all the historic sites including the Battlefield and National Park. If you're...

Owner response

A TripAdvisor Member — Mon, 12 Nov 2012 17:09:15 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you very much. Look forward to your return

Clean but not fancy!!!!

dpdastro, Tignall, GA — Tue, 30 Oct 2012 04:40:17 GMT

TripAdvisor traveler rating: 4 of 5 stars

We stayed on October 17-19th, the room was clean, quiet and had a wonderful view. The bed was comfortable. The restaurant was closed on the 17th, but open on the 18th and the food was delicious. The...

Inexpensive and Functional

SpinningNinny, Raleigh, North Carolina — Thu, 25 Oct 2012 23:34:53 GMT

TripAdvisor traveler rating: 4 of 5 stars

I booked a block of rooms in this hotel for my October 2012 wedding. This hotel was pretty cut and dry - nothing fancy. Great location, wonderful and helpful hotel staff, and one creepy room with a...

Owner response

A TripAdvisor Member — Thu, 01 Nov 2012 14:37:19 GMT

TripAdvisor traveler rating: 0 of 5 stars

I am sorry this guest felt this room was "creepy" . However, I do not understand what was meant by this term. Had they mentioned it when they checked out then perhaps it could be rectified.. ...