TripAdvisor Reviews - Residence Inn Phoenix Desert View at Mayo Clinic Feed

Very accomodating under emergency situation

nippon703, Phoenix, Arizona — Wed, 12 Jun 2013 21:46:24 GMT

TripAdvisor traveler rating: 4 of 5 stars

My husband was unexpectedly admitted to Mayo Clinic. We live 1 1/2 hours away. I did not want to drive home late in the evening to only turn around and come right back very early in the AM. This hotel...

Temporary Office

Mario C, Glendale, Arizona — Fri, 10 May 2013 17:37:47 GMT

TripAdvisor traveler rating: 5 of 5 stars

We have been utilizing the Residence Inn Phoenix, Desert View while our office is being prepared. The facilities and staff have been excellant and supportive of our every need. Although I have...

I normally only stay in 5 star hotels...

Catherine L, Melbourne Australia — Tue, 30 Apr 2013 02:29:42 GMT

TripAdvisor traveler rating: 4 of 5 stars

But I was in Phoenix for work, and the Residence Inn Phoenix Desert View is right across the street from where I was working. I didn't have high expectations, but I absolutely loved my stay at this...

Unprepared for full occupancy

Michelelovesvaca, Denver, Colorado — Mon, 25 Mar 2013 04:23:24 GMT

TripAdvisor traveler rating: 3 of 5 stars

This could be a nice residence inn, but they seemed woefully unprepared for spring break during spring training. The hotel was at capacity and it really impacted the stay. First, there were 7 chaise...

Owner response

A TripAdvisor Member — Tue, 26 Mar 2013 23:56:46 GMT

TripAdvisor traveler rating: 0 of 5 stars

Let me begin with an apology for your stay not being an exceptional one! Sometimes the best of plans do not achieve the intended goal. Spring break coupled with Spring Training games does test our...

Nice comfortable room with great beds!

Christieks17 — Sat, 09 Mar 2013 22:50:26 GMT

TripAdvisor traveler rating: 5 of 5 stars

Stayed for a week for business. This is a newer property with tasteful decor, but not upscale. The rooms are all suites with a full kitchen. The room was comfy, the bed was amazing, very nice...

Owner response

A TripAdvisor Member — Tue, 26 Mar 2013 23:57:36 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you sincerely for your review to let others know how much you enjoyed your stay with us. We are proud of our hotel and the team strives to be helpful for every guest, every stay! We find our...

Overall excellent stay

MABOC — Sun, 03 Mar 2013 17:53:35 GMT

TripAdvisor traveler rating: 5 of 5 stars

Stayed 3 nights for Spring Training trip with our family of 5. Very nice Residence Inn with lovely pool and fire pit area with a view o the mountains. Had a one room suite with very comfortable queens...

Owner response

A TripAdvisor Member — Tue, 26 Mar 2013 23:58:10 GMT

TripAdvisor traveler rating: 0 of 5 stars

We are pleased you and your family enjoyed your stay with us and I apologize for the lack of communication on the towels and the slow drain. Like you, guests find our rooms are comfortable for...

Great staff

TNTredhead, Las Cruces, New Mexico — Fri, 08 Feb 2013 19:20:26 GMT

TripAdvisor traveler rating: 5 of 5 stars

My husband and I travel to Mayo Clinic at least twice each year and we have stayed at this hotel on nearly every visit since it opened. The staff is always friendly, helpful, and makes one feel like...

Owner response

A TripAdvisor Member — Tue, 26 Mar 2013 23:58:35 GMT

TripAdvisor traveler rating: 0 of 5 stars

Let me begin by saying congratulations on your good news! With our close proximity to Mayo Clinic and Hospital, our guests are here for more than the usual business or pleasure trip. Like you, many...

We love this place!

Willowcreek650, Washington state — Thu, 07 Feb 2013 03:20:12 GMT

TripAdvisor traveler rating: 5 of 5 stars

My husband and I have stayed here three times now. We come down to Arizona for the sun in January. This hotel is quiet, friendly and relaxing. We have always had the king suite. It is like a small...

Owner response

A TripAdvisor Member — Wed, 27 Mar 2013 00:02:27 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to let others know how you feel about your visits to the desert and our hotel. Your description of the suite is quite true and our guests enjoy both the suites and the...

A wonderful and comfortable stay

jenniepalmtree, Southern California — Sat, 26 Jan 2013 18:13:05 GMT

TripAdvisor traveler rating: 5 of 5 stars

A 3 day business trip to Phoenix brought me to this hotel. What a pleasant experience all around. Check in was fast and easy, and staff was friendly and accommodating. My King room was surprisingly...

Owner response

A TripAdvisor Member — Wed, 27 Mar 2013 00:02:58 GMT

TripAdvisor traveler rating: 0 of 5 stars

Your comments about our hotel go to the core of our Brand! We pride ourselves on creating an inviting suite and including the upscale products that mirror your personal choices. We are happy you...

Great hotel

jmstanl85, Boston, Massachusetts — Fri, 18 Jan 2013 15:00:55 GMT

TripAdvisor traveler rating: 5 of 5 stars

My buddy and I stayed here a couple of nights while at INC 500/5000. It was convenient to the conference and the room was great. The breakfast selection in the morning is also quite good. The fitness...

Owner response

A TripAdvisor Member — Wed, 27 Mar 2013 00:03:27 GMT

TripAdvisor traveler rating: 0 of 5 stars

How great it is to learn that you enjoyed your stay at our hotel and took advantage of the amenities during your stay. The fitness center does allow our guests to keep up their workout program. ...