TripAdvisor Reviews - Seasons Heritage Melbourne Feed

Good location, poor rooms

Quiggs68, Adelaide — Wed, 12 Jun 2013 03:55:31 GMT

TripAdvisor traveler rating: 3 of 5 stars

Spent two nights and was quite dissapointed with the room, very small, with a double bed that had a base that was evev smaller, so the sheets could not be tucked in, I had a terrible nights sleep...

Owner response

A TripAdvisor Member — Thu, 13 Jun 2013 02:48:09 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Quiggs68, We appreciate you taking the time to post your review following your recent stay. We are happy to learn that you enjoyed our location. However, we are sorry to hear that you did not...

Clean and well located

David R, Newcastle, Australia — Mon, 10 Jun 2013 08:16:16 GMT

TripAdvisor traveler rating: 4 of 5 stars

We stayed in the hotel in June 2013 for 3 nights. Our booking included an upgrade to a 1 bedroom apartment. This was spacious and clean with separate lounge area, bedroom and bathroom. There was also...

Owner response

A TripAdvisor Member — Thu, 13 Jun 2013 03:49:26 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear David R, Thanks for taking the time to post your review of your recent stay at Seasons Heritage Melbourne. Continuous feedback assists us in maintaining what we do well and improving areas of...

Compact and bijou

Andrew V, Maidstone, United Kingdom — Tue, 28 May 2013 12:27:23 GMT

TripAdvisor traveler rating: 4 of 5 stars

Stayed for three nights in standard double, everything you needed was in the room but don't expect much space, didn't eat in restaurant as they had no vegetarian selection, staff were very helpful and...

Owner response

A TripAdvisor Member — Mon, 03 Jun 2013 05:24:36 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Andrew V, Thank you very much for your encouraging feedback and taking the time to review our hotel. We’re delighted to hear that you enjoyed your stay and we hope to welcome you back next...

4 1/2 stars is extremely questionable!

Jim84L83, Sydney, Australia — Sun, 26 May 2013 07:22:27 GMT

TripAdvisor traveler rating: 1 of 5 stars

A huge disappointment. I stayed there for 4 nights with my partner. With the Seasons in the title you would expect comfort, touches of elegance and above all cleanliness. Instead I got a dirty...

Owner response

A TripAdvisor Member — Mon, 03 Jun 2013 07:10:50 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, I would like you to contact me direct, to speak in person about the comments you have made regarding your recent stay at the hotel. This is not an impression we want any of our guests to...

Lovely hotel with one disappointment !

Smithholidays1705 — Sat, 18 May 2013 07:42:55 GMT

TripAdvisor traveler rating: 3 of 5 stars

I booked a 3 bedroom apartment for myself and 5 others as I was getting married on the Friday, 5 of us arrived on the first night and the 6th guest came on the second nights as it was a 3 bedroom...

Owner response

A TripAdvisor Member — Mon, 03 Jun 2013 06:52:58 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Smithholidays1705, Congratulations on your wedding Thanks so much for choosing our hotel for this special occasion. We genuinely appreciate both positive and constructive feedback, as we are...

Lovely AND affordable

Eliza B, Perth, Australia — Wed, 15 May 2013 05:34:33 GMT

TripAdvisor traveler rating: 5 of 5 stars

We stayed for about a week and no problems came up at all. Although our room was quite small, it was more than reasonable for the great price we paid. The hotel has a beautiful old lobby and smart...

Owner response

A TripAdvisor Member — Mon, 03 Jun 2013 07:13:55 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Eliza B, Wow! Thank you so much for your fantastic review. We love to hear such positive feedback, and we’ve passed your encouraging comments on to the team. We hope to welcome you back to our...

gem of a hotel at resonable price

KarthickOne, Pune, India — Mon, 13 May 2013 06:42:08 GMT

TripAdvisor traveler rating: 5 of 5 stars

stayed in a standard room for 1 night. Booked it for 99$ per night. Both the hotel and the room was tastefully done. it was compact and terrfic value for money. Was surprised to have complimentary...

Owner response

A TripAdvisor Member — Thu, 30 May 2013 03:45:38 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear KarthickOne, Thank you for your great feedback regarding your recent stay with us. It is a pleasure to know that overall you are satisfied with our product and services, especially the warm...

Great , modern apartment in top location, top value

MichelePtLon — Sun, 28 Apr 2013 11:21:09 GMT

TripAdvisor traveler rating: 5 of 5 stars

We stayed here for one night, room 629, one bedroom apartment , compact but great for our needs. Great view over Albert Park Lake. Parked on the street, it was Sat. Night so no restrictions, Lovely...

Owner response

A TripAdvisor Member — Thu, 30 May 2013 03:36:21 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear MichelePtlon, Thank you so much for your five-star review!We do work hard at trying to create a favourable impression and so it is always gratifying to be told when we succeed. We have taken on...

Convenient Affordable & Close to Melbourne Central

Aussie0901, South Australia — Wed, 24 Apr 2013 01:07:10 GMT

TripAdvisor traveler rating: 3 of 5 stars

We have stayed before and found this at the last minute again with availability. The apartment is ideal for families or travellors who want to be self contained. Situated on St Kilda Road, it is only...

Owner response

A TripAdvisor Member — Mon, 29 Apr 2013 06:20:57 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Aussie0901, Thanks for the review of your recent stay at Seasons Heritage Melbourne.I am glad to read you have enjoyed the affordable price and the location of the hotel.I will proudly share...

A fabulous stay

Lara M, Newcastle upon Tyne, United Kingdom — Tue, 23 Apr 2013 06:57:28 GMT

TripAdvisor traveler rating: 5 of 5 stars

My partner and I stopped at seasons heritage in January 2013 for 4 nights. We were looking with an apartment so we could save money by cooking some meals, and wanted to be fairly central to the city...

Owner response

A TripAdvisor Member — Mon, 29 Apr 2013 06:29:08 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Lara M, I am glad you had a "fabulous stay" with us.It is a pleasure to know that you have enjoyed your allocated room and the warm efficient service provided by our staff.I will proudly...