TripAdvisor Reviews - Scottsdale Plaza Resort Feed

Short People Beware

RobertitoL — Mon, 20 May 2013 03:41:15 GMT

TripAdvisor traveler rating: 4 of 5 stars

I really liked this place, despite a few little problems like $13 a day internet fees and bugs in the bathroom (the staff was as upset as I was). The rooms are lovely, the pool area luxe, and the...

Great Place to stay

rogerythat, Rio Rancho, New Mexico — Sun, 19 May 2013 21:36:37 GMT

TripAdvisor traveler rating: 4 of 5 stars

I booked using Priceline at 75 dollars a night. For that price that the resort was amazing. The pool area is very good, and kid friendly. The pool also has a bar for refreshments. The rooms were...

customer service not a priority.

Alanaspitzer — Sun, 19 May 2013 06:55:33 GMT

TripAdvisor traveler rating: 1 of 5 stars

Upon arrival at this hotel I was treated as a nuisance to the awful woman behind the counter. Had it not been 1 am (or 4 am at home) I would have walked out. Throughout my stay I was met many times...

Owner response

A TripAdvisor Member — Wed, 22 May 2013 17:34:23 GMT

TripAdvisor traveler rating: 0 of 5 stars

This is extremely disappointing to read. We absolutely value customer service and make it our number one priority. It is unfortunate to hear you were displeased, but we appreciate the feedback. We...

Better Than Expected After the Reviews

KevDough, Boston, Massachusetts — Sun, 12 May 2013 17:19:55 GMT

TripAdvisor traveler rating: 3 of 5 stars

I booked this hotel in March of 2013 via Priceline and at first was a little taken back by the reviews especially because I still paid nearly $200 per night, and some of them weren’t so great. When I...

So the rooms are dated... who cares!

brianna25 — Sun, 05 May 2013 17:41:43 GMT

TripAdvisor traveler rating: 5 of 5 stars

I noticed most of the reviews complain about the rooms being dated, well they are dated, but are still 100% clean and functional. Throughout my stay the service in all departments was excellent, the...

Dated property with average amenities

A2freqtrav, Ann Arbor, Michigan — Sun, 28 Apr 2013 22:04:31 GMT

TripAdvisor traveler rating: 3 of 5 stars

Stayed here for several days in mid-April. The property is a bit dated, the rooms were just average. The pools were clean, the gym small. Staff was friendly, but nothing about this property stood...

Couldn't ask for more

janpier, Ste Marguerite du lac Masson — Sun, 28 Apr 2013 21:21:37 GMT

TripAdvisor traveler rating: 5 of 5 stars

Beautiful property, well appointed room, and couldn't ask for cleaner. Beautiful pool, great and reasonably priced restaurant and staff that just make you smile. From the reception desk to the...

Lost in the 80's

Pistachio77, Pittsburgh, PA — Sun, 28 Apr 2013 13:58:17 GMT

TripAdvisor traveler rating: 2 of 5 stars

It was like a Miami Vice flashback. The grounds and exterior of this so called "resort" were really well maintained and pretty but as for the rooms that is another story. When I walked into the room...

Not 4 Stars, dated rooms but OK.

Kimberly85044, Chandler, Arizona — Sat, 27 Apr 2013 19:24:21 GMT

TripAdvisor traveler rating: 3 of 5 stars

The location is great. I definitely wouldn't call this a 4 star resort. Our room had new carpet and new bed and a granite countertop in the bathroom area but everything else seemed dated. The...

Hook, Line and Sinker

Mx21A, Hampton, Virginia — Sat, 27 Apr 2013 02:22:01 GMT

TripAdvisor traveler rating: 3 of 5 stars

Spending one final night in AZ before flying back to VA, I decided to surprise my wife with a reservation at a "resort." I found out about this "resort" on Hotels.com. 4-star resort, beautiful...