TripAdvisor Reviews - Deadwood Gulch Gaming Resort Feed

Fun Bus Trip

Rob K, Casper, Wyoming — Tue, 16 Apr 2013 17:07:19 GMT

TripAdvisor traveler rating: 5 of 5 stars

I am the chairman of our organizations annual weekend trip to Deadwood. We just completed our trip and WOW what a great job Michelle Patino did helping me. Here experience and communication skills...

We love this resort! Loved polkafest! Friendly helpfull staff and fun environment:)

rapidmommy, south dakota — Sat, 13 Apr 2013 20:30:03 GMT

TripAdvisor traveler rating: 5 of 5 stars

we attended the polkafest and had soo much fun! How many places can you go to hear several fun polka bands with lots of fun people who love to dance?! Our children had soo much fun and we were so...

Owner response

A TripAdvisor Member — Tue, 16 Apr 2013 22:20:33 GMT

TripAdvisor traveler rating: 0 of 5 stars

Wonderful!! So glad to hear your trip was fun for the whole family. That Polka dancing is amazing!!! It's super fun to watch and you can't help but smile and giggle the whole time. What a fun...

Greatest place to stay and play!

gerryandcathy, mallaig, alberta — Thu, 11 Apr 2013 21:29:45 GMT

TripAdvisor traveler rating: 5 of 5 stars

We recently had another incredible visit with our friends at the Deadwood Gulch Resort. The staff all treat us like family and take great pleasure in meeting our every possible need. The rooms are...

Owner response

A TripAdvisor Member — Tue, 16 Apr 2013 22:17:23 GMT

TripAdvisor traveler rating: 0 of 5 stars

Why thank you for your kind words! We enjoy your smiling faces as well. I know I've mentioned this in earlier posts but we get the nicest guests which makes it easy to be nice in return. Smiles are...

Stayed 3 days to get away from our northern snow!

BabycakesHD, Miami, Manitoba — Wed, 10 Apr 2013 17:25:01 GMT

TripAdvisor traveler rating: 3 of 5 stars

We found the hotel to be an older one with some new facelifts. We appreciated the walking trail that ran up and down the gulch-into Deadwood and towards Lead. The room was clean and the beds very...

Owner response

A TripAdvisor Member — Tue, 16 Apr 2013 22:14:09 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for leaving this review for us. All I can say is that I'm glad you came when you did. We received two feet last week and are suposed to get another this week. Snow, snow, go away! We...

Best place in town!!!!!!!

marcyw454, radville — Wed, 10 Apr 2013 01:37:56 GMT

TripAdvisor traveler rating: 5 of 5 stars

WOW!! Is all I can say about this hotel, restaurant and casino!! The staff enjoy their jobs and it shows! The people there are so nice and helpful. We ventured downtown a few times and in the...

Owner response

A TripAdvisor Member — Tue, 16 Apr 2013 22:08:24 GMT

TripAdvisor traveler rating: 0 of 5 stars

Wow! All I can say is THANK YOU and please join us again soon!! -Tracy

OVER THE TOP CUSTOMER SERVICE

BlueStarSiouxFalls, Sioux Falls — Mon, 08 Apr 2013 15:32:46 GMT

TripAdvisor traveler rating: 5 of 5 stars

We recently stay at the Deadwood Gulch with a group. Michelle Patino took care of everything from start to finish!! From the time of our arrival to check out, everything was GREAT! Check in was a...

Owner response

A TripAdvisor Member — Tue, 16 Apr 2013 22:07:00 GMT

TripAdvisor traveler rating: 0 of 5 stars

It's sure kind of you to take the time to leave this review. We really enjoy working with groups and try to do our best to help all of our guests enjoy their trip. The side excursions are a nice...

VIP Wine Dinner

Toni S, Scottsbluff, Nebraska — Fri, 22 Mar 2013 22:48:10 GMT

TripAdvisor traveler rating: 5 of 5 stars

I would say that this was a Rare & Wonderful experience, but it wasn't rare. Wonderful is the Usual experience at the Deadwood Gulch. The food was great - as usual. Although I must say the Tiramisu...

Owner response

A TripAdvisor Member — Tue, 16 Apr 2013 22:02:50 GMT

TripAdvisor traveler rating: 0 of 5 stars

You are too kind! We sure try our best. Not only do we have wonderful employees, but we also have wonderful guests who make work fun. It helps to serve with a smile when it is returned. Thank you...

Coming Home

Devon M, Casper, Wyoming — Fri, 15 Mar 2013 17:47:43 GMT

TripAdvisor traveler rating: 5 of 5 stars

When we arrive at the Gulch we are always greeted with a warm welcoming " your home again smile." The staff are wonderful and friendly and are always checking to see if you need anything and they...

Owner response

A TripAdvisor Member — Tue, 16 Apr 2013 21:57:51 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you, Thank you, Thank you!!!!!!

Deadwood Gaming Resort

DeeBeeSpearfish_SD, Spearfish, SD — Thu, 14 Mar 2013 15:11:21 GMT

TripAdvisor traveler rating: 4 of 5 stars

We have been coming to Deadwood Gulch Resort for several years now. The employees that work there are outstanding! Most of them greet you by name. Parking is not a problem there as it is in other...

Owner response

A TripAdvisor Member — Tue, 16 Apr 2013 21:56:39 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you very much for leaving your thoughts for us. I appreciate the suggestions for the menu. We are getting ready to launch our summer menu with a few new items so your ideas come at the perfect...

Winter get away

nicsreview, Sioux Falls, South Dakota — Tue, 12 Mar 2013 01:50:47 GMT

TripAdvisor traveler rating: 4 of 5 stars

Stayed at the hotel for 4 nights. Initially they mixed up our room which was supposed to be a king and we got two queens. They did offer to fix the next day. Rooms were exceptionally clean. Staff was...

Owner response

A TripAdvisor Member — Wed, 13 Mar 2013 22:29:33 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your review! I'm glad we excelled in certain areas and dissapointed we seemed to drop the ball in others. I have passed your comments on to our Food and Beverage department and they...