TripAdvisor Reviews - DoubleTree by Hilton Hotel Cariari San Jose Feed

This is STILL one of my favorite places in San Jose!

StuartandDenese, Stockbridge, Georgia — Sun, 12 May 2013 13:09:00 GMT

TripAdvisor traveler rating: 5 of 5 stars

Since our last visit, the Cariari has overhauled the reception area to include comfy guest seating, a computer nook, and a coffee shop called the Deck Cafe. The lovely central pond has been enhanced...

Owner response

A TripAdvisor Member — Fri, 17 May 2013 17:13:24 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thanks for staying with us at the Doubletree by Hilton Cariari San Jose. I’m happy to hear that you enjoyed your stay and that Jose Luis and all our staff was helpful! I’ll be sure to share your...

overpriced, oversold, underwhelmed.

A TripAdvisor Member — Sat, 11 May 2013 15:32:39 GMT

TripAdvisor traveler rating: 1 of 5 stars

If you're looking for a hotel near the airport in SJO... Holiday Inn Express. I know, I know, you have an idea of what Holiday Inn Express is... maybe that is below your standards... but I am telling...

Beenaround enough

beenaroundenough, Vancouver, Canada — Sun, 05 May 2013 00:23:58 GMT

TripAdvisor traveler rating: 4 of 5 stars

This hotel is only ten minutes away from the San Jose airport, so was perfect for our overnight stay before joining our National Geographic tour group. We were welcomed at the desk with our key and a...

Owner response

A TripAdvisor Member — Tue, 07 May 2013 17:32:12 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your kind words. We appreciate the opportunity to welcome your group and appreciate your business. If there is anything we can do to enhance our services please let us know. We are...

I've paid for 4, but got 2 service.

Maya T, New York City, New York — Sat, 04 May 2013 00:16:13 GMT

TripAdvisor traveler rating: 2 of 5 stars

This Hotel looks nice, but expect AC not working, and no one cares. I was waiting for the technician for 2 hours, and then they swiped filters from another room. AC Filters are so dirty... It's...

Owner response

A TripAdvisor Member — Tue, 07 May 2013 17:28:08 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for your recent review. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I understand that you had some issues that...

Good property to stay slightly out of the main city

CharlieB24, Cambridge Spgs, PA — Tue, 30 Apr 2013 21:42:26 GMT

TripAdvisor traveler rating: 4 of 5 stars

Very nice property. Located near a market, so you can get some supplies reasonable. Also some pretty good restaurants within walking distance & a mall. Cab ride to downtown San Jose was about 20 US...

Owner response

A TripAdvisor Member — Thu, 02 May 2013 17:20:36 GMT

TripAdvisor traveler rating: 0 of 5 stars

I am very happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon....safe travels. Margie...

Cariari

Cesar L, El Macero, United States — Mon, 29 Apr 2013 15:31:08 GMT

TripAdvisor traveler rating: 4 of 5 stars

The hotel has been an icon of San José for many years. Well maintained, nice atmosphere and beautiful swimming pool area. The service is really first class and guests are nurtured with a full caring...

Owner response

A TripAdvisor Member — Thu, 02 May 2013 17:17:32 GMT

TripAdvisor traveler rating: 0 of 5 stars

I am glad to hear that you enjoyed your stay at our DoubleTree by Hilton Cariari San Jose. Hope to see you return in the near future. Safe travels!... Margie Aristy, Director of Sales & Marketing.

God Rooms and Service. Poor Food. Transportation company are crooks!

Stefano M, hillsboro, United States — Sun, 28 Apr 2013 14:13:12 GMT

TripAdvisor traveler rating: 3 of 5 stars

Don't expect anything about food quality. It is overprices and really bad. The burger is half the size of the bun. The Calamari are clustered with onion rings. The salads are soggy with dressing and...

Owner response

A TripAdvisor Member — Thu, 02 May 2013 17:15:58 GMT

TripAdvisor traveler rating: 0 of 5 stars

I appreciate the review of your recent stay at our hotel. I understand that you were disappointed with a few issues and sincerely apologize for this. I am sorry if you found our food quality to be...

Nice rooms

Liz P, Portland, Oregon — Mon, 22 Apr 2013 13:53:04 GMT

TripAdvisor traveler rating: 4 of 5 stars

The room was nice with lots of space, nice pool, business center was available and I was able to get a rental car and book tours right at the hotel. A little ways away from downtown San Jose but taxis...

Owner response

A TripAdvisor Member — Thu, 02 May 2013 17:12:19 GMT

TripAdvisor traveler rating: 0 of 5 stars

Just wanted to thank you for your recent stay here at DoubleTree by Hilton Cariari San Jose! So glad you were able to experience our authentic hospitality. We look forward to seeing you soon. Margie...

Best hotel I have been to in Costa Rica

Melissanv, Las Vegas, Nevada — Wed, 17 Apr 2013 15:03:41 GMT

TripAdvisor traveler rating: 5 of 5 stars

I have stayed at doubletree a few times on my way to and from the airport in Costa Rica. The staff is great and the hotel has a very nice ambiance. It's total luxury with a feeling of being partly...

Owner response

A TripAdvisor Member — Thu, 02 May 2013 17:10:14 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking a moment to share your experience. Your comments about your stay at the DoubleTree by Hilton Cariari San Jose me smile. We know it’s the little things that make your stay more...

Very disappointed with the amenities of the room, very poor internet service

rashuben — Mon, 15 Apr 2013 14:45:43 GMT

TripAdvisor traveler rating: 2 of 5 stars

The internet service is very very poor. Only the lobby has service. The bathroom amenities were very poor. The hotel is 20 minutes from San Jose. A $20 taxi ride each way. The hotel restaurant...

Owner response

A TripAdvisor Member — Tue, 16 Apr 2013 16:20:38 GMT

TripAdvisor traveler rating: 0 of 5 stars

I am terribly sorry that your experience at our hotel was disappointing. Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality of our...

TripAdvisor Reviews - DoubleTree by Hilton Hotel Cariari San Jose Feed

This is STILL one of my favorite places in San Jose!

Owner response

overpriced, oversold, underwhelmed.

Beenaround enough

Owner response

I've paid for 4*, but got 2* service.

Owner response

Good property to stay slightly out of the main city

Owner response

Cariari

Owner response

God Rooms and Service. Poor Food. Transportation company are crooks!

Owner response

Nice rooms

Owner response

Best hotel I have been to in Costa Rica

Owner response

Very disappointed with the amenities of the room, very poor internet service

Owner response

I've paid for 4, but got 2 service.