TripAdvisor Reviews - Thompson LES - A Thompson Hotel Feed

New York City....love

brian e, Oakland, California — Thu, 23 May 2013 14:25:31 GMT

TripAdvisor traveler rating: 4 of 5 stars

what can i say? NYC is one of the greatest cities around. from the initial phone call through check in and check out, the staff at this hotel was amazing. the hip, handsome doormen, the lovely front...

Best Stay in New York so far

Franny W, Houston, Texas — Tue, 21 May 2013 16:41:55 GMT

TripAdvisor traveler rating: 5 of 5 stars

We had a great experience at the Thompson LES. Everyone from the staff was very helpful and accommodating. If there was anything we needed they were ready and willing to help. This is were I plan on...

Owner response

A TripAdvisor Member — Wed, 22 May 2013 19:54:57 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for the great review and for making us your hotel of choice in New York City. Please do let me know when you'll be returning, and we'll be sure to set you up for another great...

Style over Substance

TravelswithFouf, Dubai — Tue, 21 May 2013 13:45:56 GMT

TripAdvisor traveler rating: 3 of 5 stars

The front desk staff are really helpful and extremely accommodating. I got an upgrade once I presented my Tablet Plus Membership number which was a very pleasant surprise. The 2 staff members looking...

Owner response

A TripAdvisor Member — Wed, 22 May 2013 19:51:23 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for taking the time to share your experience. It’s so great to see that our team was able to provide you with an upgrade and amazing service. We know we’re not perfect, but it’s...

Awesome location and faultless service

GingerMil, Sydney, Australia — Mon, 20 May 2013 07:24:07 GMT

TripAdvisor traveler rating: 5 of 5 stars

My stay at The Thompson LES was all I could have hoped for and more! The location was absolutely perfect, right in the heart of the hip LES, restaurants, bars and around the corner from a MTR station...

Owner response

A TripAdvisor Member — Wed, 22 May 2013 19:58:12 GMT

TripAdvisor traveler rating: 0 of 5 stars

What a GREAT review! Thank so much for sharing. We wish your friends could have stayed here, too! Next time you’re all traveling to the city, please reach out to me, and we’ll be sure to set you...

So glad we picked this place

WorldAnna, Dublin — Wed, 15 May 2013 15:38:57 GMT

TripAdvisor traveler rating: 4 of 5 stars

We had a great experience at the Thompson LES in April 2013. The complimentary upgrade to a Junior King Suite when we arrived was a pretty decent start. But in general the staff at the front desk...

Owner response

A TripAdvisor Member — Wed, 22 May 2013 20:00:16 GMT

TripAdvisor traveler rating: 0 of 5 stars

We’re glad you picked us, as well! Thank you very much for sharing your great experience. See you again soon! All the best, Joe Joe Kavanagh | Director of Rooms Thompson LES | Commune...

Faultless hip hotel in fantastic location

estelle a, Nottingham, United Kingdom — Tue, 14 May 2013 20:22:19 GMT

TripAdvisor traveler rating: 5 of 5 stars

I've been lucky enough to visit NYC for many years now and have stayed at many lower Manhattan hotels such as The Bowery & The Soho Grand. I'm just back from my 5th stay at the LES & can honestly say,...

Owner response

A TripAdvisor Member — Fri, 17 May 2013 18:33:35 GMT

TripAdvisor traveler rating: 0 of 5 stars

5th stay! Thank you so much for your continued loyalty to our hotel and your kind words about Matt. He is certainly one of our best and is very glad to see he helped create a memorable...

Simply outstanding.

Erik R, Washington DC, District of Columbia — Tue, 14 May 2013 18:50:09 GMT

TripAdvisor traveler rating: 5 of 5 stars

Thompson LES isn't just a hotel, it's a lunching pad for some of the hippest parts of the city. Surrounded by great food and and music, and a lovely walk to Williamsburg. The staff is top notch and...

Owner response

A TripAdvisor Member — Fri, 17 May 2013 18:30:31 GMT

TripAdvisor traveler rating: 0 of 5 stars

What a great review! Thank you very much for taking the time to share your feedback and your kind words about for team. They’re all very passionate about creating wonderful experiences, and it’s...

Hotel is OK. Just don't expect any extra effort from the staff or being greeted.

Yellina — Sat, 11 May 2013 18:06:11 GMT

TripAdvisor traveler rating: 3 of 5 stars

We stayed 7 nights. We loved the location, room ( we had a standard room on the 17th floor) is ok, bed was good and shower comfortable. When we checked in, staff was very busy looking around and...

Owner response

A TripAdvisor Member — Mon, 13 May 2013 22:41:21 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you very much for taking the time to complete the survey on your recent experience with us. I must say that I am so sorry we failed to exceed your expectations. Our team is very passionate...

Wonderful stay!

jsquared75, Toronto — Thu, 09 May 2013 02:06:02 GMT

TripAdvisor traveler rating: 5 of 5 stars

Hotel was clean. Front desk, concierge and cleaners were all friendly and helpful! Would definitely stay there again. Hotel is about a 15 minute walk to Soho. No issues with the rooms. Clean and...

Owner response

A TripAdvisor Member — Fri, 10 May 2013 17:58:54 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you very much for sharing. We're all glad you're stay was wonderful, and we look forward to welcoming you back soon. All the best, Joe Joe Kavanagh Director of...

Above and Beyond

Leila S, Toronto — Wed, 08 May 2013 13:31:33 GMT

TripAdvisor traveler rating: 5 of 5 stars

First time at the Thompson LES...loved it great location, super central to everything downtown and below. There were some issues with the room booking when I arrived; however, Robert at the front...

Owner response

A TripAdvisor Member — Thu, 09 May 2013 12:46:36 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you very much for sharing your experience. We’re so glad Robert was able to quickly make things right for you upon arrival and our Door Attendants really are a great group. Next time your...