TripAdvisor Reviews - Plaza Ocean Club Hotel Feed

Stay away from this place

unhappy_couple_13, Freehold, New Jersey — Fri, 10 May 2013 00:44:42 GMT

TripAdvisor traveler rating: 1 of 5 stars

We booked our stay off of pictures from the Internet that made this hotel look beautiful. The rooms were dirty and smelly, hair in the bathtub, and the service we received at the hotel was terrible. ...

YUK!!!!!!

DAVIDPHS55, SUMMERFIELD, FL — Mon, 06 May 2013 22:37:17 GMT

TripAdvisor traveler rating: 1 of 5 stars

This is not the first time for us. Our group books this Hotel for our annual convention every year because of the rate. First of all the place smells to high heaven. Our room was on the 3rd floor near...

Ugh!

AJohnsy13, Manchester, New Hampshire — Mon, 06 May 2013 17:19:46 GMT

TripAdvisor traveler rating: 2 of 5 stars

This was my worst hotel stay EVER! Roaches, tons of maintenance issues... horrible staff! We "upgraded" to a larger room only to have doors get stuck shut, because they "don't even make the door...

Upgraded to Oceanfront!

SIMFlorida, Florida — Wed, 01 May 2013 01:28:22 GMT

TripAdvisor traveler rating: 4 of 5 stars

We stayed here for 2 nights 4/21-23. We had bought a Groupon deal. We were given a room which faced the main road but did have a oceanview balcony. However the bathroom was old and the floors...

Staff r thieves

redevil0243 — Sun, 28 Apr 2013 22:08:26 GMT

TripAdvisor traveler rating: 1 of 5 stars

The hotel is old and the rooms r very out dated. When we arrived it was not what we had expected. If u read reviews listen to what there telling u, wish we would have! No security to help keep the...

Late night desk is rude

Mrbald75 — Sun, 28 Apr 2013 20:23:08 GMT

TripAdvisor traveler rating: 5 of 5 stars

My over all experience was great. The day staff was awesome specially tabatha ( I think I spelled right). Restaurant and bar staff great. But the night auditor Mark had a very bad attitude. Rude as...

Owner response

A TripAdvisor Member — Thu, 02 May 2013 17:57:32 GMT

TripAdvisor traveler rating: 0 of 5 stars

We appreciate you sharing your review with us!! I am so very sorry to hear your first impression of the hotel was not the most pleasant one. I value your feedback and will be addressing the area...

Great Beach Place to stay

Vicki W, Lockport, New York, United States — Sun, 28 Apr 2013 14:00:59 GMT

TripAdvisor traveler rating: 5 of 5 stars

The staff was very friendly and helpful. (from the front desk to the house keeping staff) We had a room that was just remodeled and it was a very nice room. Had a great view of the ocean and a...

Owner response

A TripAdvisor Member — Mon, 29 Apr 2013 21:31:43 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for sharing about your excellent stay with us on Trip Advisor!! We enjoy hearing you had a great time and enjoyed the staff!! I am also pleased to hear you have noticed our upgrades!...

Despite resort charges, this is no resort. Stay elsewhere!

Wabash2001, Atlanta, GA — Wed, 24 Apr 2013 15:14:05 GMT

TripAdvisor traveler rating: 2 of 5 stars

I wanted to give this place the benefit of the doubt. The exterior is inviting, and the rooms could be worse. To some degree, it looks like this hotel is trying. But there are too many negatives to...

Owner response

A TripAdvisor Member — Fri, 26 Apr 2013 16:24:17 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your recent review on Trip Advisor. I apologize you are disappointed with the resort and pet fees. We do advise all guests prior to booking of the resort and pet fees, as well as...

Worst Hotel I've Seen in a Long Time

FamilyTrips968, Weston, Florida — Tue, 23 Apr 2013 11:02:00 GMT

TripAdvisor traveler rating: 1 of 5 stars

Checked into this hotel with my daughter last weekend. The staff was very nice and friendly, so despite the shabby look of the lobby we were optimistic that our room would be clean and well appointed,...

old and horrible smells

Shemikao, Charlotte, North Carolina, United States — Sat, 20 Apr 2013 23:58:10 GMT

TripAdvisor traveler rating: 1 of 5 stars

When we got there we check in,went up to the tenth floor got off. they had fans everywhere in the hallway. with this terrible smell. and front desk didn't tell us about it.it was all in our room. It...