TripAdvisor Reviews - Best Western Potomac Mills Feed

Washington DC trip

Bhavesh511, Beverly Hills — Sat, 15 Jun 2013 12:15:44 GMT

TripAdvisor traveler rating: 5 of 5 stars

Excellent hotel. Rooms were nice and cleaned everyday. Quite and Peaceful place to stay. We were with a elementary school trip to Washington DC with about 400 people and they took care of us like it...

Owner response

A TripAdvisor Member — Sun, 16 Jun 2013 12:20:57 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Bahvesh511, Thank you for taking the time to comment on recent experience at the Best Western Potomac Mills in Woodbridge, VA. The team tries very hard to deliver excellent customer care...

Excellent and centric

Mary0513, Puerto Rico — Sat, 01 Jun 2013 13:10:14 GMT

TripAdvisor traveler rating: 5 of 5 stars

Personnel was very friendly and helpful. My room was exactly as I reserved. Included breakfast was super complete. Free parking. Overall my experience was perfect. If I come back to VA, I will...

Owner response

A TripAdvisor Member — Sun, 02 Jun 2013 21:56:03 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Mary0513, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I am thrilled to hear our commitment to lead the industry in customer care is...

Not happy

108Magnolia88, Myrtle Beach, South Carolina — Fri, 31 May 2013 13:05:01 GMT

TripAdvisor traveler rating: 3 of 5 stars

The hotel was very nice, clean and the room was spacious. However, when I made the reservation I specifically asked for two beds as I was traveling with my daughter-in-law. When we arrived in the...

Owner response

A TripAdvisor Member — Sat, 01 Jun 2013 16:55:54 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear 108Magnolia88 Thank you for your comments. Our mission statement is to ensure the best value to each guest while consistently delivering genuine customer service in an environment that is...

Great Value for the Money !

Mudhead9989, Rochester, New York — Wed, 29 May 2013 00:43:08 GMT

TripAdvisor traveler rating: 4 of 5 stars

Darnell was very helpful at Check in. He changed our room without any questions. Very quiet for a large hotel. We were on a floor with a tour group of kids, and didn't hear a peep. The breakfast was...

Owner response

A TripAdvisor Member — Wed, 29 May 2013 20:13:34 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Katarina2311, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We are committed to lead the industry in customer care with unsurpassed value...

Basic and good location for shopping trip

Katarina2311, Bogota, Colombia — Tue, 28 May 2013 12:34:21 GMT

TripAdvisor traveler rating: 3 of 5 stars

We stayed at the Best Western mainly to go shopping at Potomac Mills, and for that it was perfect: about 5 minutes drive from the entrance. At the hotel we had a spacious room decently equipped, and...

Owner response

A TripAdvisor Member — Wed, 29 May 2013 20:07:05 GMT

Wonderful service

LYNN S, PORTAGE — Tue, 21 May 2013 13:45:29 GMT

TripAdvisor traveler rating: 5 of 5 stars

This hotel is very clean and up to date. The hot breakfast is always well-stocked, the rooms are large, the beds have comfortable toppers on the mattresses, and the staff is very friendly and...

Owner response

A TripAdvisor Member — Thu, 23 May 2013 17:16:05 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Lynn S, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I am glad you enjoyed your stay and we thank you for entrusting us with your care. ...

Best breakfast in town

Andre F, Montreal, Canada — Mon, 06 May 2013 23:26:04 GMT

TripAdvisor traveler rating: 5 of 5 stars

Room and bed were great. Very quiet and neat. Staff is polite and cooperative. Probably never saw an other hotel with free breakfast having one as complete as this BW. Obviously best free breakfast in...

Owner response

A TripAdvisor Member — Tue, 07 May 2013 19:55:10 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Andre F, Thank you for taking the time out of your busy schedule to comment on your recent experience at the Best Western Potomac Mills. I am thrilled your experience was a positive experience....

Service of a 5-star

Chris C, Champaign-Urbana, Illinois — Tue, 30 Apr 2013 23:40:11 GMT

TripAdvisor traveler rating: 5 of 5 stars

Man - they really put an emphasis on service. The front-desk staff was super polite and accommodating. Room was immaculate. The free breakfast in the morning was outstanding. No problem...

Owner response

A TripAdvisor Member — Fri, 03 May 2013 14:51:21 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Chris C, Thank you for taking the time out of your busy schedule to comment on your recent experience on Best Western Potomac Mills. I am thrilled to hear our efforts to lead the industry in...

When I woke up I thought I was at home. I was so rested and comfortable.

Albert B, Boynton Beach, Florida, Usa — Mon, 29 Apr 2013 12:30:38 GMT

TripAdvisor traveler rating: 5 of 5 stars

When I woke up I thought I was at home. I was so rested and comfortable. Staff was very nice they went out of there way to make sure I had what I needed. I will recommend to my coworkers when in the...

Owner response

A TripAdvisor Member — Tue, 30 Apr 2013 12:22:36 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear AlbertB, I am thrill to hear your recent experience at the Best Western Potomac Mills gave you the peaceful and comfortable feeling of being at home. It is very important to all team that you...

Above and Beyond

IndigoChild39 — Thu, 25 Apr 2013 02:33:13 GMT

TripAdvisor traveler rating: 4 of 5 stars

This is overall an excellent value, particularly for the area. DC was an easy drive, and Potomac Mills Mall is in walking distance. The lobby is large and comfortable, and the breakfast area is as...

Owner response

A TripAdvisor Member — Fri, 26 Apr 2013 17:48:28 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear IndigoChild39, Thank you for taking the time out of your busy schedule to comment on your recent experience at the Best Western Potomac Mills. Outfitting all of our rooms with microfridges is...