TripAdvisor Reviews - Hawthorn Suites by Wyndham Salt Lake City-Fort Union Feed

Birthday Getaway

Richard_from_Utah, Layton, Utah — Tue, 07 May 2013 15:05:30 GMT

TripAdvisor traveler rating: 3 of 5 stars

Stayed for my wife's birthday getaway. We like to stay on the upper floors but were told by a very friendly staff the top floor has not been renovated yet. They recommended the 2nd floor. Surprised...

I Shall Return!

Margaret M, Las Vegas — Wed, 01 May 2013 03:01:59 GMT

TripAdvisor traveler rating: 5 of 5 stars

Thank you for a lovely, relaxing experience, staying at your location in SLC. I was on a business trip, requiring lots of activity, lots of driving, and having to pay attention to what I was...

Excellent vacation place. Staff very friendly and helpful...

Julie W, Marion — Sun, 28 Apr 2013 01:29:34 GMT

TripAdvisor traveler rating: 5 of 5 stars

Excellent vacation place. Staff very friendly and helpful. Rooms very clean. Would definitely stay again.

First room smelled badly of smoke so we were moved...

Karen F, Moose — Mon, 08 Apr 2013 22:46:39 GMT

TripAdvisor traveler rating: 3 of 5 stars

First room smelled badly of smoke so we were moved promptly. Second room great other than near dumpster & worker emptied trash many times loudly closing lid starting around 3am. Moved again for next...

Owner response

A TripAdvisor Member — Tue, 16 Apr 2013 15:43:53 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for your recent response. We at the Hawthorn Suites appreciate responses from all our guests. It helps us to know where to improve. Our company prides itself on excellent guest...

Amazing room

Chelsea V, Salt Lake City — Mon, 08 Apr 2013 21:23:09 GMT

TripAdvisor traveler rating: 5 of 5 stars

I was amazed at the room, I didnt expect it to have a kitchen, it was wonderful. The room was very very clean. Bed and linens were soft and cozy. It was quiet and peaceful. Staff was very friendly and...

Owner response

A TripAdvisor Member — Tue, 16 Apr 2013 15:46:03 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so very much for your glowing review of our hotel! Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally...

Great value, good location for ski areas

jmr237, Los Angeles, California — Mon, 25 Mar 2013 02:28:34 GMT

TripAdvisor traveler rating: 5 of 5 stars

My wife and I stayed here for four nights during a ski trip. It may not be the fanciest hotel, but it offers a great value for the price. It's an easy drive to the ski areas, it's clean, the staff is...

Owner response

A TripAdvisor Member — Mon, 25 Mar 2013 17:06:54 GMT

TripAdvisor traveler rating: 0 of 5 stars

We are so happy that you chose to stay with us during your ski trip. Our hotel is going through a full renovation starting June 1, 2013 where everything will be updated! We are centrally located to 4...

Overnight stay only

KMJphotography, Canberra, Australia — Sat, 16 Mar 2013 02:45:23 GMT

TripAdvisor traveler rating: 4 of 5 stars

Very well priced room. Plenty of shopping nearby and a few restaurants. Overall good value however, old CRT TV and a noisy fridge. Staff very helpful and friendly. I'd probably stay again if in the...

Owner response

A TripAdvisor Member — Mon, 18 Mar 2013 15:47:51 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for your review. We are centrally located to many restaurants and shopping! Also, if you’re into skiing, we are one of the closest hotels to 4 of Utah’s best ski resorts. We do pride...

Excellent Value

SkiUSA, San Francisco — Thu, 14 Mar 2013 19:14:35 GMT

TripAdvisor traveler rating: 5 of 5 stars

Stayed in one bedroom suite. One bedroom with TV and living room/kitchen area with pullout couch with a second TV. Good channel selection on TVs. Not flat screen. Kitchen has full size...

Owner response

A TripAdvisor Member — Mon, 18 Mar 2013 15:59:45 GMT

TripAdvisor traveler rating: 0 of 5 stars

All of our rooms are equipped with kitchens, which are very convenient, making us your home away from home! We are planning on going through a remodel and the date is set for June 1st where all of the...

Excellent location and value with large rooms

Lesley H, Sydney — Tue, 12 Mar 2013 03:40:04 GMT

TripAdvisor traveler rating: 3 of 5 stars

Great location with a range of shops and restaurants very close. Check in person was helpful but there was no local information eg maps available. As a first time visitor to SLC with no local...

Owner response

A TripAdvisor Member — Mon, 18 Mar 2013 16:07:34 GMT

TripAdvisor traveler rating: 0 of 5 stars

I am sorry to hear of your frustrations during your stay. I have had a meeting with the staff that they need to inform guests upon check-in of all of our amenities. I apologize you did not know of...

ski stay

Wolfgang B, West Montrose — Thu, 07 Mar 2013 00:33:38 GMT

TripAdvisor traveler rating: 4 of 5 stars

My friends and I coming to former Candellwood for years. I must say that the Takeover by Hawthorn has improved notable. We where pleased with the friendly service from the frontdesk to room...

Owner response

A TripAdvisor Member — Fri, 15 Mar 2013 16:03:24 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for your review. We appreciate your comments are excited to be one of the new Hawthorn brands by Wyndham. We have a great staff here on property and I'm happy to hear they took great...