TripAdvisor Reviews - BEST WESTERN Town 'N Country Feed

yuck

AIJEB, Saint Clairsville, Ohio — Sun, 02 Jun 2013 03:48:16 GMT

TripAdvisor traveler rating: 2 of 5 stars

What a bummer stay. This place is dirty. I felt like nothing was really clean. When the walls, sills, dust ruffles, crevices, door knobs and doors are filled with grime there doesn't seem to be...

Owner response

A TripAdvisor Member — Wed, 05 Jun 2013 18:55:31 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your recent review on Trip Advisor. I am sorry you were disappointed with your accommmodations. We pride ourselves on providing all of our guests a clean, comfortable room to relax in...

Good value on the way to Mt Rushmore

joeinmpls, Minneapolis, Minnesota — Mon, 27 May 2013 19:37:36 GMT

TripAdvisor traveler rating: 4 of 5 stars

Rooms were clean and comfortable and the staff friendly and helpful. We had our dog with us and he only cost an extra $10. The hotel is on the road to Mt. Rushmore which made for a quick morning...

Owner response

A TripAdvisor Member — Wed, 05 Jun 2013 18:28:06 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for choosing to stay at our Best Western. We are pleased that you enjoyed your stay, and we look forward to your next visit.

Not what was advertised

shelleyt810, Spokane, Washington, Usa — Thu, 11 Apr 2013 01:21:21 GMT

TripAdvisor traveler rating: 1 of 5 stars

Cancelled reservation when we arrived. No pool or complimentary bfast as advertised. Didn't stay, but front desk was accomodating in transfering my reservation to the Best Western accrpss town...

Owner response

A TripAdvisor Member — Wed, 24 Apr 2013 16:22:55 GMT

TripAdvisor traveler rating: 0 of 5 stars

I apologize that we did not have the amenities you were looking for when you booked your reservation at our Best Western, but I am happy that the staff was able to find a room to your liking. I...

Pet Friendly and a Great Price

CORY A, Fredericksburg, Virginia, USA — Fri, 29 Mar 2013 01:50:49 GMT

TripAdvisor traveler rating: 4 of 5 stars

Stayed the night in one of the pet rooms and was very happy with what I got. The breakfast was great as well as long as you look at the weekday specials on the table. The Internet in the room was...

Owner response

A TripAdvisor Member — Wed, 24 Apr 2013 16:45:49 GMT

TripAdvisor traveler rating: 0 of 5 stars

We are pleased that you enjoyed your stay with us. It is nice to know that you appreciated our policy toward pets. People are traveling more and more with their pets, and pets are always welcome at...

Wedding Trip

incruiser26, Ft.Wayne.IN — Thu, 28 Mar 2013 04:06:05 GMT

TripAdvisor traveler rating: 5 of 5 stars

We arrived late without a reservation and our desk clerk,Chuck was very accomadating.We needed 2 rooms and he got us 2 rooms right next to each other.Since we are smokers,we really enjoyed having a...

Owner response

A TripAdvisor Member — Wed, 24 Apr 2013 17:41:13 GMT

TripAdvisor traveler rating: 0 of 5 stars

I am glad that you enjoyed your stay at our Best Western. The balconies are great for people that smoke since you can step right our your patio door for a cigarette. Our front desk agents are...

Poor - Average Stay

Chelsey O, La Crosse, Wisconsin — Wed, 27 Mar 2013 14:28:18 GMT

TripAdvisor traveler rating: 2 of 5 stars

The price was good & location is okay. About a $5 cab ride to the bar area & near the interstate. However, it seems like a shadier part of the town & the room was not very clean. Each hotel door...

Owner response

A TripAdvisor Member — Wed, 24 Apr 2013 17:51:36 GMT

TripAdvisor traveler rating: 0 of 5 stars

I am sorry you were disappointed with your stay at our Best Western. This is a very safe neighborhood right off Highway 16 on the way to Mt, Rushmore, surrounded by other hotels and excellent...

Just Ok stay

ibujawa, New York City, New York — Tue, 19 Mar 2013 20:08:46 GMT

TripAdvisor traveler rating: 3 of 5 stars

Stay for one night here: (+) Location is good, near restaurants/fast food. Around 25 mins from mount rushmore (+) Very good price, free parking, free internet. (+) The room is old, small but...

Owner response

A TripAdvisor Member — Thu, 21 Mar 2013 14:48:01 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for choosing to stay at our Best Western. We are sorry that the service you received did not exceed your expectations. As for breakfast, we felt that our guests deserved a freshly cooked...

Great sleep for a bargain, wish they managed it better

effynaffy, Tallahassee, Florida — Tue, 22 Jan 2013 08:04:13 GMT

TripAdvisor traveler rating: 3 of 5 stars

I really wanted to give more stars to this property. I enjoyed 5 good nights of sleep here, and although the rooms are a little old, it is clean and offered the comfort you need for the bargain price...

Owner response

A TripAdvisor Member — Sun, 17 Mar 2013 16:58:37 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your recent review on Trip Advisor. I am sorry you were disappointed with the breakfast. At the time you stayed at our Best Western, we were in the process of changing our breakfast...

Impressed

Melody307 — Tue, 08 Jan 2013 02:26:38 GMT

TripAdvisor traveler rating: 5 of 5 stars

I was impressed by the overall experience. From check in to check out our stay was great. They allowed pets. The rooms were very clean with comfortable beds. I was also impressed by the delicious...

Owner response

A TripAdvisor Member — Sun, 17 Mar 2013 16:42:50 GMT

TripAdvisor traveler rating: 0 of 5 stars

It is great to hear such positive remarks from our guests. We place a huge emphasis on customer service, and we are pleased that you were impressed with the service we provided. Thank you for taking...

Solid Value

Bob C, Brookings, South Dakota — Sun, 30 Dec 2012 03:17:51 GMT

TripAdvisor traveler rating: 5 of 5 stars

I grew up in Rapid City and when I return this is where I stay. The location is perfect for me and easy to find for tourists. I want a cheap room and a good nights sleep and they always deliver....

Owner response

A TripAdvisor Member — Sun, 17 Mar 2013 16:35:33 GMT

TripAdvisor traveler rating: 0 of 5 stars

We are glad you enjoyed your stay at our Best Western. It is our policy to provide our guests with the best possible service, and we are pleased we were able to exceed your expectations. Thank you...