TripAdvisor Reviews - DoubleTree by Hilton Hotel and Suites Charleston - Historic District Feed

Some disappointment

Mom2SJJ, Michigan — Sun, 19 May 2013 19:37:35 GMT

TripAdvisor traveler rating: 3 of 5 stars

Stayed for an extended weekend. Overall the stay was fine, but house keeping is just rude. The first issue was not replenishing the shampoo supply on room cleaning, I had to locate house keeping while...

Great Location and Service

lb2010Michigan, Michigan — Sun, 19 May 2013 12:25:39 GMT

TripAdvisor traveler rating: 3 of 5 stars

This Doubletree is old, like most establishments in Charleston. It was clean, except for a bit of mold growth in the bathroom which I'm sure is a constant battle. ALL staff were extremely friendly...

A great stay in Charleston

Carol S, Palm Desert, United States — Sat, 18 May 2013 18:17:22 GMT

TripAdvisor traveler rating: 4 of 5 stars

We came to town for my granddaughters college graduation from the College of Charleston. The hotel was a perfect location for walking to the college and enjoying the sites on foot. The staff was very...

Lots of positives...

Diane G, Deerfield, Illinois — Fri, 17 May 2013 12:56:51 GMT

TripAdvisor traveler rating: 4 of 5 stars

I have to agree w/another reviewer in that our check-in, too was a bumpy start. We went to visit the quaint town for a long weekend with friends. Our friends checked in first and they had a problem...

Owner response

A TripAdvisor Member — Sat, 18 May 2013 13:31:52 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your candid review of your recent stay at the DoubleTree by Hilton. We're so glad you enjoyed the location and its excellent news to hear that our housekeeping team's efforts in...

Business travelers look elsewhere

ironmikey12, Philadelphia — Thu, 16 May 2013 21:40:36 GMT

TripAdvisor traveler rating: 2 of 5 stars

This place is nice on the inside, and the room was decent enough. That said, it was a really bumpy stay. Numerous calls to front desk weren't answered (trying to get wake-up call); breakfast service...

Excellent Hotel, Wonderful Location But Watch Out for the Voluntary Charity Donation on Your Bill

Stevedunne1, Stamford, United Kingdom — Sat, 11 May 2013 15:23:33 GMT

TripAdvisor traveler rating: 5 of 5 stars

This is an excellent hotel. It has a certain Southern charm about it and the staff are wonderful in terms of efficiency and hospitality. Our room was excellent and probably the most comfortable...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 16:16:11 GMT

TripAdvisor traveler rating: 0 of 5 stars

On behalf of the entire Team we would like to thank you for your candid review. We are glad to hear that our Doubletree by Hilton was an “Excellent Hotel and Wonderful Location”. I will be sharing...

Best Valet Service Ever

Jacob S, Knoxville, Tennessee — Fri, 10 May 2013 17:00:05 GMT

TripAdvisor traveler rating: 5 of 5 stars

This hotel does have a great location and an old-fashioned feel. The valet service really made our trip. We were traveling with my grandmother, who needs some assistance getting around, and they...

Owner response

A TripAdvisor Member — Sat, 11 May 2013 14:55:07 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your posting and reminding everyone of our numerous amazing attributes that make Doubletree by Hilton such a special place to visit in Charleston. As you mention, our eager staff assist...

Fantastic Location

A TripAdvisor Member — Fri, 10 May 2013 13:15:02 GMT

TripAdvisor traveler rating: 4 of 5 stars

Hotel is such a great location to get around the city. Right next to the market and local restaurants. Staff was very accomodating and had excellent suggestions on where to eat and what to do around...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 16:18:07 GMT

TripAdvisor traveler rating: 0 of 5 stars

On behalf of the entire team… “Fantastic Location” is an excellent summation of your recent visit and we Thank You! Our courteous and professional staff goes out of their way to ensure guest...

Perfect location

comingtoyourcity, Seattle, WA — Tue, 07 May 2013 23:47:45 GMT

TripAdvisor traveler rating: 4 of 5 stars

The hotel is right across from the market, one block from Meeting. The location was perfect. We walked everywhere. Check-in was a breeze. There are two parts to the hotel. There are a bunch of...

Owner response

A TripAdvisor Member — Wed, 08 May 2013 16:25:33 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your candid review of our hotel and its location to a number of attractions. I will be sharing your comments with our Team so they can learn from your comments. One point of concern...

Good location, clean room, fair price.

Ashlee1796, Charlotte, NC — Tue, 07 May 2013 16:14:30 GMT

TripAdvisor traveler rating: 4 of 5 stars

If you're looking for luxury accommodations this isn't the place but it is a nice, clean hotel in a great location for a fair price. Staff was friendly and accommodating. Walking distance to many...

Owner response

A TripAdvisor Member — Wed, 08 May 2013 16:56:29 GMT

TripAdvisor traveler rating: 0 of 5 stars

We're so glad you enjoyed the location and it's excellent news to hear that our housekeeping team's efforts in cleanliness were right on point. We appreciate your feedback and will share your comments...