TripAdvisor Reviews - Hilton Miami Downtown Feed

Quality for the price

Albert B, Philadelphia, United States — Mon, 17 Jun 2013 14:29:53 GMT

TripAdvisor traveler rating: 4 of 5 stars

A good match of price and quality. Location is close to other things I needed to do in Miami and the breakfast is very good. Staff are helpful, rooms are comfortable, and the price is right for a...

No. Just no.

Sunshineday2013 — Sun, 16 Jun 2013 17:00:44 GMT

TripAdvisor traveler rating: 1 of 5 stars

Stayed here for a business trip recently and have not ever had more mistakes in a stay. I was staying with several people and although we submitted a spreadsheet showing our needs for a block of...

Owner response

A TripAdvisor Member — Mon, 17 Jun 2013 19:26:34 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your candid feedback. Providing excellent service is our top priority and we sincerely apologize if your experience was anything less. It is regrettable to learn that you were...

Decent place, decent neighborhood

Patrick A, Cedar Falls, Iowa, United States — Sun, 16 Jun 2013 14:06:10 GMT

TripAdvisor traveler rating: 4 of 5 stars

We were here for my wife's conference so I had lots of time to get to know the place. As your typical "luxury" hotel, free wifi was only in the lobby and there was no fridge. The room was quiet and...

Owner response

A TripAdvisor Member — Mon, 17 Jun 2013 19:25:45 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for sharing details about your stay with us. While we are glad that you enjoyed the views from your guest room, it is truly regrettable that you were not as impressed with other areas of...

Friendly people, great location

s3hoch, Olathe, KS — Sat, 15 Jun 2013 16:02:42 GMT

TripAdvisor traveler rating: 4 of 5 stars

Nice hotel stay. Clean, comfortable room in the jr suite. Very spacious. Great view. Friendly hotel staff. Short, walkable distance to AA arena, performing arts theater nearly next door, and...

Owner response

A TripAdvisor Member — Mon, 17 Jun 2013 19:25:01 GMT

TripAdvisor traveler rating: 0 of 5 stars

We are so happy to have provided you with such a positive experience! It is always our pleasure to accommodate our valued guests and we do appreciate your review. Our location offers so many...

Is this the same hotel that is reviewed here

A TripAdvisor Member — Wed, 12 Jun 2013 14:10:29 GMT

TripAdvisor traveler rating: 5 of 5 stars

I thought this hotel was great. Staff was helpful and friendly without exception. The food was unusually good and I even liked the swimming pool. The bed was comfortable and the furniture was new. I...

Owner response

A TripAdvisor Member — Mon, 17 Jun 2013 19:24:28 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for sharing feedback of your stay with us at the Hilton Miami Downtown. We value all of our guests and love it when they leave with such a positive impression of what we have to...

What a great view!

rheamary, Bonita Springs, Florida — Tue, 11 Jun 2013 02:10:16 GMT

TripAdvisor traveler rating: 5 of 5 stars

We recently stayed at the Hilton Miami Downtown. We were in town for a Marlin's game. We used our Hilton Honors points and were upgraded to a King Jr. Suite. Wow! We were so pleased. I didn't want...

Owner response

A TripAdvisor Member — Mon, 17 Jun 2013 19:23:57 GMT

TripAdvisor traveler rating: 0 of 5 stars

We couldn’t be happier to learn that you enjoyed such a great stay at the Hilton Miami Downtown. Thank you so much for sharing your feedback and for mentioning all that you appreciated while you were...

View of the Miami Port

Laquanda H, Shelby, United States — Mon, 10 Jun 2013 13:45:00 GMT

TripAdvisor traveler rating: 5 of 5 stars

Loved this room and the view was perfect. The view right outside of the room was the American Airlines Arena-Home of the Miami Heat and to the left was the Port of Miami. The ships looked awesome...

Owner response

A TripAdvisor Member — Mon, 17 Jun 2013 19:23:23 GMT

TripAdvisor traveler rating: 0 of 5 stars

We think the view is perfect too! Thank you for sharing your review of the Hilton Miami Downtown. It is great to know you enjoyed watching the cruise ships right from your window. AmericanAirlines...

Stay next door at the Marriott or Doubletree. Terrible Convention Hotel

siegs1, Chagrin Falls, Ohio — Sun, 09 Jun 2013 19:18:42 GMT

TripAdvisor traveler rating: 2 of 5 stars

Wow! we just finished staying at this hotel for 4 nights. Each and every day cleaning service was not done in a timely manner. The only time they came early was when I begged our lady to do so. ...

Owner response

A TripAdvisor Member — Wed, 12 Jun 2013 19:19:32 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to post your thoughtful observations regarding recent stay with us. Whether positive or otherwise, it is critical for us to receive feedback from our guests, so that we...

Great location, service and close to the bay and cruise port.

Amanda W, Kevil, Kentucky, United States — Sun, 09 Jun 2013 16:21:56 GMT

TripAdvisor traveler rating: 5 of 5 stars

We stayed here after we returned from a cruise. It was very nice and the staff was great! Sheets are always the best when you stay at Hilton properties. We are Hilton Honors members... Always free...

Owner response

A TripAdvisor Member — Wed, 12 Jun 2013 19:18:51 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to provide your review of the Hilton Miami Downtown. From check in to check out, it is always our goal for guests to enjoy a welcoming and hospitable stay and we are...

Why stay here? Beats me!

Travellingnurse50, Winnipeg, MB — Sat, 08 Jun 2013 14:54:51 GMT

TripAdvisor traveler rating: 3 of 5 stars

Stayed here for 2 nights for a meeting at the hotel. This hotel is out of the way of most of the interesting things in the area. The hotel is tired looking - from the reception to the rooms and...

Owner response

A TripAdvisor Member — Wed, 12 Jun 2013 19:17:58 GMT

TripAdvisor traveler rating: 0 of 5 stars

It is always our goal to provide the highest level of service, hospitality and comfort for our guests, so it is truly disappointing to read that your stay did not exceed your expectations and that...