TripAdvisor Reviews - Hacienda Tres Rios Feed

Absolutely pleasant helpful staff and surroundings.

QROPASTORKEN — Fri, 17 May 2013 14:35:57 GMT

TripAdvisor traveler rating: 4 of 5 stars

We especially enjoyed the wait staff Xavier, Jaime, and Adrian. Rene was outstanding,beven after long hours of work. They were very quick to respond and do anything asked. The manager of Las Islas,...

Incredible Honeymoon stay at Tres Rios

Matt P, Charleston, South Carolina — Thu, 16 May 2013 16:26:23 GMT

TripAdvisor traveler rating: 5 of 5 stars

From the minute we set foot on the grounds, Hacienda Tres Rios and their incredible staff made our honeymoon special. Food was good, not too crowded, rooms were comfortable, and staff was very...

Very Friendly Staff

Samnuk, Jacksonville, Florida — Thu, 16 May 2013 03:43:41 GMT

TripAdvisor traveler rating: 5 of 5 stars

My wife and I have been to Cancun/Riviera Maya area several times in the past 13 years. I'll be honest, some resorts have more amenities than others. What makes Hacienda Tres Rios special is the...

Fun, relaxation and service

Judith P, Calabasas, California — Wed, 15 May 2013 22:54:18 GMT

TripAdvisor traveler rating: 5 of 5 stars

I was there for a destination wedding and what a delightful trip it was! HAcienda Tres Rios has everything one woudl want nd need ina getaway. Gorgeous grounds, amidst a mangrove forest, the rivers...

Alebrije Restaurant

Lynn S, Rossville, Indiana — Wed, 15 May 2013 17:40:55 GMT

TripAdvisor traveler rating: 5 of 5 stars

Lynn & Danae Elva, Joaquin, Vero and Tonito made our breakfast the best every morning, the service and the food at this restaurant are excellent, highly recomended. Do not forget to try the Asian...

Eduardo and Mr. Fernandez are the MEN!!!!

InACoolTone, Richmond, Virginia — Wed, 15 May 2013 00:33:35 GMT

TripAdvisor traveler rating: 5 of 5 stars

This place is amazing! I'd like to thank SRA. ANDY for taking care of me and my family. I'd recommend her to anybody!!! I never got a chance to thank her but SRA. AUGUSTINA kept my room nice and...

Owner response

A TripAdvisor Member — Wed, 15 May 2013 22:23:04 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest: Thank you for your nice comments specially in our staff. We are glad to read you were able to experience our Mexican Hospitality and already consider Hacienda Tres Rios your home away...

Friendly, Peaceful, Palm Tree-lined Property

GottagoGottago, Warrenton, Virginia — Tue, 14 May 2013 23:18:51 GMT

TripAdvisor traveler rating: 5 of 5 stars

Good, friendly service. Quality rooms. Beautiful pools Palm Trees everywhere Peaceful environment Valet service Spa is clean and beneficial Lobby is large and comforting as well as...

Owner response

A TripAdvisor Member — Wed, 15 May 2013 22:28:53 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest: Thank you for sharing your experience on Tripadvisor. We are glad to learn you enjoy our amenities, visited our Tres Rios Nature Park, took the segway tour and even pampered yourself at...

Awesome place to visit on your honeymoon in Cancun!

V W, Fort Wayne, Indiana, Usa — Tue, 14 May 2013 18:54:18 GMT

TripAdvisor traveler rating: 5 of 5 stars

The room and amenities at the hacienda tres rios were very nice and the hotel personnel was very pleasant. The beach was beautiful and very relaxing. I would love to return to this resort for...

Owner response

A TripAdvisor Member — Wed, 15 May 2013 22:30:32 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest: First of all we would like to thank you for choosing Hacienda Tres Rios for such as special occasion as your honeymoon and we are glad to read you had a great time. We look forward to...

It grew on me and has become one of my favorites

Jessica S, Sterling Heights, Mi — Mon, 13 May 2013 22:25:59 GMT

TripAdvisor traveler rating: 5 of 5 stars

I'll be honest, my first impression was not great. I think through photos and following them for so long, I held the hotel high on a pedestal, and when I first arrived I was a little disappointed....

Owner response

A TripAdvisor Member — Thu, 16 May 2013 16:31:54 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest: Thank you for sharing your experience at Hacienda Tres Rios and considering us one of your favorites. We are glad to learn we were able to fulfill your expectations and enjoyed what...

Very nice experience at Hacienda tres rios

Maribel P — Mon, 13 May 2013 22:04:34 GMT

TripAdvisor traveler rating: 5 of 5 stars

People really made the deference at our stay. Teo Collins at Alebrije Mexican restaurant teaching us how to make drinks. Consuelo at the Martinis bar always attentive to our needs. Erick the bell boy...

Owner response

A TripAdvisor Member — Wed, 15 May 2013 22:20:38 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest: Thank you for your nice comments specially on our staff, your nice words inspire us to continue offering a great service with a great smile. Come back soon, it will be our pleasure to...