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Ameristar Casino Resort Spa St. Charles Questions & Answers

Chicago, Illinois

when is check in time??? and why can't i call the ameristar directly???

10 months ago Answer

5 answers

Property representative
Megan A
Las Vegas, Nevada
Helpful answer
0
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Not as helpful

Gina M.,

Check in time is 4pm, you are always welcome to check if a room is avialable earlier if you arrive prior to 4pm.

Our phone number is 636.949.7777, please call us anytime.

10 months ago
Morton, Illinois
Helpful answer
0
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Not as helpful

Check in is at 3pm and check out is 11am. The Ameristar's number is 636-949-7777.

10 months ago
Missouri
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0
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I called 6369497777 3 different times and was immediately connected everytime. The second response I read on this question is nothing more than a long winded rant based on some other issues... if I had to guess the person probably lost money at this hotel casino and is a little upset. We checked in at 3pm on a Saturday and had a fabulous stay. Ignore the rant and call.

10 months ago
San Antonio, Texas
Helpful answer
0
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Not as helpful

Check in is usually 4, but if room is available earlier check in is possible. I find it increasingly difficult to call hotels directly because of all the consolidators (Priceline, etc.) that pop up. I usually do a google search for the phone number. Number I have on hand is 636.949.7777.

10 months ago
Saint Peters, Missouri
Helpful answer
-1
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Not as helpful

i am not sure of check in time. but not being able to call the place is typical of the bad service that has taken place at ameristar since the new owners have taken over.

the standard answer is 'SORRY WE ARE HAVING TECHNICAL DIFFICULTIES'. this was fine and understandable when they first took over, but it still happens every day. NO ACCESS TO THE PHONES, THIER WEBSITE, YOUR POINT TOTALS, AND ON AND ON. SHORT STAFFS, LONG WAITS FOR SERVICE, ETC.

that is why i keep giving them a HORRIBLE rating. THEY HAVE EARNED IT. IT IS A FAR CRY FROM WHAT USE TO TAKE PLACE. IT ALL COMES DOWN TO MONEY, MONEY , MONEY.

we could be the next atlantic city. HORRIBLE TIME ANYMORE.

10 months ago
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