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Summer Bay Orlando By Exploria Resorts Questions & Answers

Indianapolis, Indiana

I have a reservation for a 2 bedroom in December. I am handicapped and it is very difficult to climb stairs, as there are no elevators, is it possible to make sure I get a ground floor location?

2 months ago Answer

7 answers

Property representative
Santo407
Orlando, Florida
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Dear Carolyn4874,

Could you please email or call 855.849.2205 with your reservation details. This way we can locate your reservation and assign a ground floor accessible unit for you.

Thanks for your message, Exploria Resorts.

2 months ago
Chicago, Illinois
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Just returned from Summerbay and yes, there are elevators at the 107 and 401 buildings...probably all buildings...the newer ones as well as the villas. If you don't have a wheelchair, despite elevators, you may have a quite a good walk to the pool (depending upon the building you get) and/or club house.

2 months ago
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I called Summer Bay about 3 weeks before our stay and requested a villa as close to the pool as possible since I was recovering from a knee problem. We stayed in a Villa, Bldg 107 room 102 which was on the first floor and very close to the clubhouse pool. The shower was handicap accessible with a seat and rails and was wonderful. They could not promise you on the phone that you would get what you asked for, but they do try their best.

2 months ago
Columbus, Ohio
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There were elevators in our building (504) and everything in the room was accessible.

2 months ago
Fort Wayne
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We stayed in 408 which was a ground level Condo. However, there were elevators to the second floor places. Let them know when picking a place of your wishes and I am sure they will try and accommodate you.

2 months ago
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There were elevators in the 409 bldg that we stayed in

2 months ago
Birmingham
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There is elevators but I would directly put it in writing to summerbay.

2 months ago
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