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Ocean Coral & Turquesa Questions & Answers

St. Albans, United Kingdom

e arrive on the 3rd of August and have emailed the hotel twice without a response regarding a dehumidifier, and the Kids Club. I am hoping that the Customer Service during our stay will be better….

4 months ago Answer

3 answers

Property representative
OCT-CustomerService
Playa del Carmen, Mexico
Helpful answer
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Dear MrsH1998,

Thank you for choosing OCT for your upcoming vacations.

Please accept our apologies for the delay in our response.

Could you be so kind to forward your mail to the next e-mail address? So we can do a follow up of your requests: info.hpc @ h10hotels . com

Thank you!

Kind regards,

The Ocean Coral & Turquesa Management

4 months ago
St. Albans, United Kingdom
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OCT Customer Service we have had several emails now from yourself & your colleagues at the hotel. All of which have been very polite & informative. Many Thanks for all the replies it is very encouraging. So excited & see you all very soon!

4 months ago
St. Albans, United Kingdom
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Wow! Thank You very much for a superfast response, very impressive. I have forwarded my emails to the address supply by you.

Many Thanks

4 months ago
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