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Grand Bahia Principe Coba Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Grand Bahia Principe Coba and other travelers.
76 questions answered
93% answered in 1 day
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English first
Nova Scotia
RRPPCOBA Akumal, Mexico Property representative
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Dear future Guest,

Thank you for contacting us through Trip Advisor.

We would like to inform you that check in is done at the lobby upon the arrival to the hotel.

Kind regards,

Iryna Shapoval

Social Media

3 days ago Google Translation
Wellingborough, United Kingdom
RRPPCOBA Akumal, Mexico Property representative
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Dear Gerald,

Thank you for contacting us through Trip Advisor.

Our resort is for all ages as there are plenty of activities for everyone or just to have a relaxing time by the pool or at the beach. In case of mosquitos, we would like to inform that we have a fumigation program here at the resort, however, we recommend you to take a repellent as well.

Kind regards,

Iryna Shapoval

Social Media

5 days ago Google Translation
Quebec, Canada
RRPPCOBA Akumal, Mexico Property representative
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Dear Caroline,

Thank you for contacting us through Trip Advisor.

Concerning your questions, there are clothes hangers and the closet in the rooms. As for another question you put, please, call the reservations department. You can find the telephone number on our official website.

Kind regards,

Iryna Shapoval

Social Media

6 days ago Google Translation
Quebec, Canada
RRPPCOBA Akumal, Mexico Property representative
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0
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Dear Caroline,

Thank you for contacting us through Trip Advisor.

Concerning your question, please, call the reservations department. You can find the telephone number on our official website.

Kind regards,

Iryna Shapoval

Social Media

6 days ago Google Translation
Quebec, Canada
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RRPPCOBA Akumal, Mexico Property representative
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Dear Caroline,

Thank you for contacting us through Trip Advisor.

Regarding the water quality I would like to inform you that daily checks are carried out to ensure that this complies with the Norms by Mexican standards in water quality material, for both daily use (consumption) and in swimming pools.

Kind regards,

Iryna Shapoval

Social Media

7 days ago Google Translation
Ramsey, Minnesota, United States
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RRPPCOBA Akumal, Mexico Property representative
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1
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Dear Brad,

Thank you for contacting us through Trip Advisor.

Concerning your question, the resort Coba is not directly on the beach, but there are shuttles that go every 5 minutes or if you prefer to walk, it takes only 5-7minutes.

Kind regards,

Iryna Shapoval

Social Media

8 days ago Google Translation
Nova Scotia
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RRPPCOBA Akumal, Mexico Property representative
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Dear future Guest,

Thank you for contacting us through Trip Advisor.

Regarding your questions, we would like to inform you that in front of the complex we have about 1.3km beach area where rocky areas and white sand areas alternate and give the opportunity to everybody to move freely to find the perfect spot to swim. There is a sport bar at the Hacienda; sometimes we have karaoke on the terrace, for the exact information you will have to contact the animation team. Please, remember that the location of the room is always the subject of availability upon the arrival.

Kind regards,

Iryna Shapoval

Social Media

8 days ago Google Translation
United Kingdom
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RRPPCOBA Akumal, Mexico Property representative
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Dear Claire,

Thank you for contacting us through Trip Advisor.

Concerning your question, please, approach our Public Relations Department upon the arrival; our executive will inform you if the wheelchair is available, as there cannot be a guarantee for being a subject to availability. Also we inform you that this service is complimentary, however in case of lost or harm, there is a charge.

Kind regards,

Iryna Shapoval

Social Media

10 days ago Google Translation
United Kingdom
Show all answers (2) Answer
RRPPCOBA Akumal, Mexico Property representative
Helpful answer
0
Votes
Not as helpful

Dear Claire,

Thank you for contacting us through Trip Advisor.

Concerning your question, please, approach our Public Relations Department upon the arrival; our executive will inform you if the wheelchair is available, as there cannot be a guarantee for being a subject to availability. Also we inform you that this service is complimentary, however in case of lost or harm, there is a charge.

Kind regards,

Iryna Shapoval

Social Media

10 days ago Google Translation
Blaenau Gwent, United Kingdom
Show all answers (4) Answer
RRPPCOBA Akumal, Mexico Property representative
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0
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Dear Allison,

Thank you for contacting us through Trip Advisor.

Concerning your questions, please, contact the hotel directly in order to receive the most detailed information.

Kind regards,

Iryna Shapoval

Social Media

10 days ago Google Translation
DollypHamilton Hamilton Reviewed this property
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1
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Hi I was at the Akumal hotel last year we were classed as returning guests

9 days ago

Questions? Get answers from Grand Bahia Principe Coba staff and past guests.

Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?