My wife is a wheelchair user and we visited Florence as part of a mediteranean cruise on the P@O ship Azura. Ulrich took us on a guided tour of the city in a specially adapted vehicle that had been hired as part of an accessible tour.
Ulrich (Uli),our guide was an absolute joy. His indepth knowledge and genuine love of...
your phrase "our visit will remain forever a special day in a special city" is the most beautiful "thank you" a guide could receive. Thank you so much for your kindness!
P.S.: I had written an answer to your travel report immediately after you had sent it but unfortunately I have to admit that my knowledge is limited...