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Address: Chancery Lane, Retford DN22 6DF, England
Phone Number: 01777 869966
Website
Today
10:00 am - 6:00 pm
Closed now
See all hours
Hours:
Mon - Fri 10:00 am - 6:00 pm
Sat - Sun 10:00 am - 6:30 pm

TripAdvisor Reviewer Highlights

Read all 34 reviews
Visitor rating
  • 13
    Excellent
  • 8
    Very good
  • 3
    Average
  • 6
    Poor
  • 4
    Terrible
Average place to visit with kids

I recently went here with my 7 year old stepdaughter and my 1 year old girl. The play areas are of a decent standard but they are separated for under 4's and over 4's. However... read more

4 of 5 starsReviewed November 9, 2014
Danni B
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34 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed May 27, 2015

We were given a voucher for 4 children and coffee at this soft play we travelled 30 mins with just 2 children at 0930 in the morning. The lady that served us was very rude simply said it is a holiday you can't use it. The voucher was for 4 for two hrs and we could only stay for 1... More 

Was this review helpful? Yes
Sally R, Owner at Captain Jack's Adventure, responded to this review

Thankyou for your review however we are very disappointed by it. I am the 'rude' lady you spoke to and I believe I was polite when I pointed out you tried to use a groupon voucher on which the first term and condition clearly stated it was not valid during school holidays (it was also on the groupon site when... More 

Worksop, United Kingdom
1 review
5 of 5 stars Reviewed May 26, 2015

We went this morning and were so struck by the customer service I wanted to write a review. The staff were lovely and very helpful and I agree with the previous review, smiles go along way! Will definitely be going back. The facilities were clean and the kids had fun!

Was this review helpful? Yes
Sally R, Owner at Captain Jack's Adventure, responded to this review

Thankyou for your fantastic review! We appreciate that you took the time to post on trip advisor and hope to see you again soon. More 

worksop
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2015

Had fantastic Latte there this morning. It was hot, had a great taste. Most importantly, it was delivered with a SMILE. Listen up, Costa!

Was this review helpful? Yes
Sally R, Owner at Captain Jack's Adventure, responded to this review

Thankyou for taking the time to post such a fantastic review it is much appreciated! Regards Sally More 

Retford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 5, 2015

The idea and buildings are great, but the toilet facilities and quality of food does let it down. Disappointing really as the town really benefits from such an amenity. CJ's could be so much better if managed correctly.. Shame :(

Was this review helpful? Yes 1
Sally R, Owner at Captain Jack's Adventure, responded to this review

So sorry to hear you think we could do better. Our toilets are not the most modern but are scrubbed daily and if you ever find an issue we will deal with it immediately. Our food is usually highly praised so again if you ever feel there is an issue please speak with the staff as we are more than... More 

1 review
5 of 5 stars Reviewed January 21, 2015

We visit Captain Jacks at least once a week and we always leave in a good mood. There is plenty for younger children to do. The age is from Birth to 12 but I do think the place suits up to around 8. You have the soft baby play area, the under 4 climbing area and then the over 4's... More 

Was this review helpful? Yes
Nottinghamshire
Top Contributor
59 reviews 59 reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 20, 2015

Had a lovely few hours here today with my grandson and friends. Warm welcome, lovely staff, great things to do. We had lunch which was faultless. Just one gripe. Why, in a place designed for toddlers and small children, are there no child friendly toilets, washbasins etc?

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed January 20, 2015

Myself and my son and my friend and her children congregate at Captain Jacks every Tuesday. We've always loved this place and always have a meal which saves us cooking at home! The meals are fantastic value for money and you can tell it's real quality food. The staff are friendly and the £1 after school deal is priceless to... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 9, 2014

I recently went here with my 7 year old stepdaughter and my 1 year old girl. The play areas are of a decent standard but they are separated for under 4's and over 4's. However this was not the case when I was there, there were older children in the toddler section jumping around everywhere which made it unsafe for... More 

Was this review helpful? Yes
Scunthorpe, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 attraction reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 30, 2014

Excellent playbarn, not too expensive, plenty of seating, easy to see your kids, sensory room is also very good. Coffee n cake is reasonable price

Was this review helpful? Yes 1
Retford, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 24, 2014

I have visted a few time in the last year and I find it ok, the kids seem to enjoy it but I do think the toilets need cleaning or improving as they do smell, also the door has a faulty catch so when people go through to leave it is left ajar which is a safety issue

Was this review helpful? Yes 1

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Additional Information about Captain Jack's Adventure

Address: Address: Chancery Lane, Retford DN22 6DF, England
Phone Number: 01777 869966
Location: Europe  >  United Kingdom (UK)  >  England  >  Nottinghamshire  >  Retford
Open Hours:
Sunday 10:00 am - 6:30 pm
Monday 10:00 am - 6:00 pm
Tuesday 10:00 am - 6:00 pm
Wednesday 10:00 am - 6:00 pm
Thursday 10:00 am - 6:00 pm
Friday 10:00 am - 6:00 pm
Saturday 10:00 am - 6:30 pm

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Questions & Answers

Questions? Get answers from Captain Jack's Adventure staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?