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Gaisano City Mall

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Address: Roxas Ave, Iligan, Mindanao, Philippines

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Most recent review
No choice but not my choice

We come here virtually every week to grocery shop and mostly just to escape the heat from outside like a lot of people do. Firstly give the toilets or CR's a miss, no toilet... read more

1 of 5 starsReviewed February 7, 2015
Pooosti
,
Cebu Island, Philippines
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14 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Cebu Island, Philippines
Top Contributor
114 reviews 114 reviews
9 attraction reviews
115 helpful votes 115 helpful votes
1 of 5 stars Reviewed February 7, 2015

We come here virtually every week to grocery shop and mostly just to escape the heat from outside like a lot of people do. Firstly give the toilets or CR's a miss, no toilet paper, no soap and it means there is a huge health problem straight off the bat. The air conditioner is really dodgy and not pleasant at... More 

Was this review helpful? Yes
Iligan City Philippines
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 25, 2014

The whole mall sucks bad. There is absolutely no place to sit other than the food stores so u have to buy something. Navigating the stairs is horrible.. People use the stairs as a place to sit. It is an obstacle course. I have never seen so many clerks than in the hardware store and they all just stand around... More 

Was this review helpful? Yes 3
Cape Town Central, South Africa
Senior Contributor
32 reviews 32 reviews
12 attraction reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 17, 2014

I've been to the mall almost every day and enjoyed shopping there. It might not be the newest mall, it has its charm and i loved going there. Let me tell you why it's a great place to shop. The majority of items on sale in the mall is sold at bargian prices. The grocery store in the mall has... More 

Was this review helpful? Yes
Cagayan de Oro, Philippines
Contributor
12 reviews 12 reviews
3 attraction reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed September 7, 2014

Like the title says, we only shop here when we have no other choice. Unfortunately, that's probably most of the problem. Gaisanos are all run by different people and it's pretty well accepted that those running this one aren't too interested in providing any quality. The place looks like it was built in the 70s but it's really less than... More 

Was this review helpful? Yes 3
Iligan, Philippines
Contributor
13 reviews 13 reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed August 3, 2014

This is the FILTHIEST place that I have ever been to. I get my groceries in Pala-o now. The meat section of the grocery store sells meat that stinks of being days old. I tried it twice to find SOMETHING, and my fiance and I both got sick each time. The grocery store definitely has a supply problem because they... More 

Was this review helpful? Yes 4
Iligan, Philippines
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 3, 2014

This mall needs to have competition to be challenged and improve. Obviously the mall is earning but management never tried to give back to the patrons thru better & quality services. (1) Cinemas - have improved slightly with 2D conversion but the programming is so poor playing films that are 2 years old. and where can you find movie screen... More 

Was this review helpful? Yes 5
Top Contributor
50 reviews 50 reviews
40 attraction reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed June 5, 2014

A big mall but nothing's really interesting that much. Movie cinema dont show nice movies that much. The food court is dirty and the foods are pricey and crappy. And the restrooms dont have soaps that is very useful for the costumers when washing hands. The staffs of the mall are not that pleasant. Nothing to go to though so... More 

Was this review helpful? Yes 3
Iligan, Philippines
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 21, 2013

Where in the world can you find a mall where "taxi" are not allowed to wait for customers at the exit? you need to pay a barker in order to get one plus pay for the labor to carry your items to the taxi because you have to walk at least 20 mtrs without shade. Most personnels are rude that... More 

Was this review helpful? Yes 9
Sta Rosa City, Laguna
1 review
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 11, 2013

Iligan needs another mall... Any operator will do SM, Robinsons or Ketkai... I hope they will realize that Iligan is a HUC and is the 5th most populous city in Mindanao. It is the center for commerce for Lanao del Norte and the western part of Misamis Oriental...

Was this review helpful? Yes 8
Iligan, Philippines
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 7, 2013

Gaisano Iligan has the worst customer service ever. From all the malls that I've been to, this one far from reality. Their attendants are so rude and they really don't value their customers. Their management is disorganize esp on the cinema. They have two cashiers and yet only one is operating. They know that their are a lot of movie... More 

Was this review helpful? Yes 8

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