We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Improve this listing
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: Km 240 Carretera Chetumal Puerto Juarez, locales 1 & 2, modulo B, Xel-Ha,, 77780, Mexico
Phone Number: +52 998 883 3143
Website
Activities: Snorkeling, Scuba diving, Swimming, Biking
Description: Xel-Ha Natural wonder awaits you! Xel-Ha is simply unique! Xel-Ha is one...
Xel-Ha Natural wonder awaits you! Xel-Ha is simply unique! Xel-Ha is one of the world's most beautiful, natural aquariums. And it's all inclusive too!!! Swim and snorkel surrounded by rainbow colored fish who have made the river and inlet their home, take long walks in the middle of the jungle, ride a bike, take the train or just relax while enjoying the lazy river! All these activities are included too!
read more
Visit Xel-Ha like an insider
Special Offer
$139*
and up
Tulum and Xel-Ha All Inclusive Day Trip from Cancun
Top Rated
$149*
and up
Tulum and Xel-Ha from Cozumel

TripAdvisor Reviewer Highlights

Read all 7,252 reviews
Visitor rating
  • 4750
    Excellent
  • 1676
    Very good
  • 527
    Average
  • 174
    Poor
  • 125
    Terrible
Incredible Park

Incredible and almost magical, what a place, service is outstanding, make sure you get there with enough time as it will take all day to be able to enjoy to the fullest, amazing... read more

5 of 5 starsReviewed March 31, 2015
Ender D
,
Toronto, Canada
Add Photo Write a Review

7,252 Reviews from our TripAdvisor Community

Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Toronto, Canada
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 31, 2015 NEW

Incredible and almost magical, what a place, service is outstanding, make sure you get there with enough time as it will take all day to be able to enjoy to the fullest, amazing organization and incredible incredible activities for both children and adults....100% recommended. All inclusive.

Was this review helpful? Yes
Auckland, New Zealand
Contributor
17 reviews 17 reviews
5 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 31, 2015 NEW

There is nothing like this place in the Southern Hemisphere. It is stunning and puts DreamWorld and Wet n Wild to absolute shame. In addition to a magnificent natural crystal clear water park, all your drinks (beer, wine, cocktails) and food are included. The restaurants are awesome and you don't pay a cent extra unlike those stingy Australian theme parks... More 

Was this review helpful? Yes
Newark, New Jersey
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed March 31, 2015 NEW

I would love to go back to Xel-Ha! It's a semi-natural water park where you can snorkel with the fishes, take an inner tube down the lazy river, zip line into the water, cliff dive, and eat all you want!

Was this review helpful? Yes 2
Contributor
14 reviews 14 reviews
4 attraction reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 31, 2015 NEW via mobile

I was in XEL- HA with my family and my kids love it , the swim with the dolphin and the experience was unforgettable , also the observe how the trainers cure a dolphin and the explanation of what medicine he is put on the skin, they swift the shows between the different animals. The kids got out of the... More 

Was this review helpful? Yes
Pubnico, Canada
Senior Reviewer
8 reviews 8 reviews
3 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 31, 2015 NEW

We spent 12 hours at this park and it was worth every penny. Once you are in, everything is included, your food, drinks, snorkelling gear, towels, etc. It is well laid out and not hard to find. You can take your time doing whatever you like first. I wouldn't recommend a 1/2 a day here because it would be too... More 

Was this review helpful? Yes
East Alton, Illinois
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 31, 2015 NEW

This was our second time to Xel-ha! This is our favorite place in Mexico. We could seriously spend every day here. Their food is wonderful too!

Was this review helpful? Yes
Arlington Heights, Illinois
1 review
5 of 5 stars Reviewed March 31, 2015 NEW

so much to do, staff was awesome. food was excellent! totally worth it! buy the picture package. it's worth the money! they take all kinds of great shots and you don't have to lug around your camera. plan to spend the day, there really is that much to do!

Was this review helpful? Yes
Madison, Wisconsin
1 review
1 of 5 stars Reviewed March 31, 2015 NEW

I spent the day there with my wife and two kids. The water was very cloudy, hard to see the fish, at least 2,000 people there. Food was the worst I have ever had. The service was poor at best, direction from staff was non existent. Safe your money and spend the day at your resort. I don't write reviews,... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 31, 2015 NEW

Not to be missed, great for every age, the kids will definitely remember this excursion. The views/fish/food all great!

Was this review helpful? Yes
Norfolk, Nebraska
2 reviews
5 of 5 stars Reviewed March 31, 2015 NEW

Very peaceful place to visit with many fun attractions! Spent the day here and never had a dull moment. Food was great. Scenery is absolutely beautiful!

Was this review helpful? Yes

Travelers who viewed Xel-Ha also viewed

Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya
 

Been to Xel-Ha? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Xel-Ha and other visitors
46 questions
Ask a question
Ontario, Canada
1 month ago

See all questions (46)

Questions? Get answers from Xel-Ha staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?