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Delphinus Xel-Ha

Mayan Riviera | Xel-Ha, 77500, Mexico
+52-998-206-33-11
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Ranked #218 of 436 activities in Riviera Maya
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Type: Nature/ Wildlife Areas
Owner description: Enjoy the best Swim with Dolphins program in the biggest natural aquarium of the world, Xel-Ha Ecopark.Delphinus Xel-Ha is inside the Xel-Ha Ecopark,... more » Owner description: Enjoy the best Swim with Dolphins program in the biggest natural aquarium of the world, Xel-Ha Ecopark.Delphinus Xel-Ha is inside the Xel-Ha Ecopark, located on the freeway of the Mayan Riviera just 10 minutes from Tulum.Our facilities in Delphinus Xel-Ha at Riviera Maya just like in all of our dolphinariums, are extremely comfortable for our dolphins and visitors. Dolphins enjoy in an area ten times bigger than the established by the Mexican Official Norms. « less
Useful Information: Activities for young children, Activities for older children
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205 reviews from our community

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Date | Rating
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English first
Spalding, United Kingdom
Reviewer
5 reviews 5 reviews
3 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 28, 2014 NEW

An unforgettable experience! We spent an hour with the dolphins, went snorkling in crystal clear water and there's loads of activities such as zip wires around the park. Realy beautiful place but the photos were expensive and there were a lot of extra charges, so be warned. But would definately do it again!

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Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 28, 2014 NEW

As a not very confident swimmer I was a bit hesitant about swimming with dolphins. The staff were really great, they were very patient and wanted us to have a great experience and miss nothing. I took part in all aspects including the foot push which I would never have believed I could. After the dolphins we spent the day... More

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Wheathampstead, United Kingdom
Reviewer
4 reviews 4 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2014

We did an all inclusive package with collection from our hotel, entry into Xel-Ha and the Primax dolphin experience. I thought it was very well organised and we were directed where to go throughout. Our dolphin experience was at 9.15 and was really good. I was amazed how many staff were there directing the operation, photographing and videoing. They were... More

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Doncaster, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 17, 2014

If you want to swim with dolphins then do it here! think it was the silver package i did where it was two dolphins with a small group of four people! i loved every minute of it and would highly recommend!

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Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 attraction reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 16, 2014

Was ok although they would charge you to breathe if they could fit a meter . Very expensive. Fiercely protective of you taking your own photos as they want to fleece you for their own . They would not let me near my husband in case I dared to take a photo that they could not charge you for. Very... More

Was this review helpful? Yes 1
Ipswich, United Kingdom
Reviewer
4 reviews 4 reviews
3 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 13, 2014

we done the trainer for a day package and this was worth every penny. (gold through Thompsons) I have swam with dolphins at discovery cove in USA but this certainly beats it! all in all we got approx. 5 hours in with the dolphins where as discovery cove you only get 30 mins! The dolphins are very well cared for... More

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Hastings, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 6, 2014

Recommended to us by our rep. The dolphins seem to be happy as we watched them play in the free time they had. From the trainers to the whole experience it was well worth the money. Once in a life time and the foot push was just incredible. Family of 3. (mum, dad and 8 yr old boy) cost 607... More

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High Point, NC
Contributor
13 reviews 13 reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed June 28, 2014

This crew is well trained. They take the kids to the fartherest point from the observation deck where mommy and daddy are filming and taking pictures and then to assure you dont get a good pic, they place their photographers in front of the observation deck to block the path of the parents lens. If that fails, they have built... More

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DelphinusPR, Director de Relaciones con Clientes at Delphinus Xel-Ha, responded to this review

Dear Traveler. Thanks for writing. We sorry that the memory of your experience with us has been marred by a perception of an alleged maneuver of our staff to ruin photographs of the companions. Not the case, as there are several areas of observation and group allocation has nothing to do with this approach, but with the programming of the... More

Virginia Beach, Virginia, United States
Senior Reviewer
8 reviews 8 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 16, 2014

My Husband & I have been travelers to the "Mayan Riviera" many times during our 23 year marriage, starting with the surprise graduation trip he gave me when I graduated nursing school in 1995. Every trip we have ever made there, we are always certain to spend at least one day @ "XEL-HA". The staff there is always friendly, attentive,... More

Was this review helpful? Yes 1
Benfleet, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 10, 2014

Great day with the dolphins. We spent a good 8 hours with them as part of the gold package. A cd of the photo's was $200 and that was the cheapest option. Very disappointing end to a great day.

Was this review helpful? Yes 2

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