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Address: Mayan Riviera | Xel-Ha, 77500, Mexico
Phone Number: +52-998-206-33-11
Website
Description: Enjoy the best Swim with Dolphins program in the biggest natural aquarium...
Enjoy the best Swim with Dolphins program in the biggest natural aquarium of the world, Xel-Ha Ecopark.Delphinus Xel-Ha is inside the Xel-Ha Ecopark, located on the freeway of the Mayan Riviera just 10 minutes from Tulum.Our facilities in Delphinus Xel-Ha at Riviera Maya just like in all of our dolphinariums, are extremely comfortable for our dolphins and visitors. Dolphins enjoy in an area ten times bigger than the established by the Mexican Official Norms.
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TripAdvisor Reviewer Highlights

Read all 264 reviews
Visitor rating
  • 160
    Excellent
  • 63
    Very good
  • 18
    Average
  • 7
    Poor
  • 16
    Terrible
Most recent review
You will fall in love!

If you are umming and ahhing over swimming with dolphins then hopefully this review should make your mind up for you. This place is absolutely amazing, the trainers are brilliant... read more

5 of 5 starsReviewed March 16, 2015
JULESSMYTHE
,
Nottingham, United Kingdom
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264 Reviews from our TripAdvisor Community

Date | Rating
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English first
Nottingham, United Kingdom
Senior Contributor
44 reviews 44 reviews
6 attraction reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 16, 2015

If you are umming and ahhing over swimming with dolphins then hopefully this review should make your mind up for you. This place is absolutely amazing, the trainers are brilliant and very funny. We had a lovely time. My husband wasn't that keen about going and was really coming along because I wanted to go, but by the end of... More 

Was this review helpful? Yes
Smithville, Canada
2 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 15, 2015

great for kids and adults alike...lots to see and do. A full days worth just in the park. The kids LOVEd the zip line, cliff jump, lazy river and snorkelling. I enjoyed the underwater caves and the floating bridge..again, so much to see and do all in one place.

Was this review helpful? Yes
Nadia J, Supervisor de Atención al Visitante at Delphinus Xel-Ha, responded to this review

Dear Traveler: Thank you very much for writing about your experience at our facilities. Best Regards! Nadia Jardón R. More 

Newport
Senior Contributor
23 reviews 23 reviews
7 attraction reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed March 13, 2015

The dolphin platinum experience was simply amazing and we spent around 1 hour in the water with the Dolphins. We were able to swim with them and they did so many tricks including a foot push which was superb. Words cannot explain how good this experience was. You simply must try it!!!! The park itself is huge and there is... More 

Was this review helpful? Yes
Nadia J, Supervisor de Atención al visitante at Delphinus Xel-Ha, responded to this review

Dear Traveler: Thank you for taking your time to share your comments regarding your experience in our facility.Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. Best Regards! Nadia Jardón More 

Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
5 attraction reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 11, 2015

My husband took our 3 kids to do this. The kids loved it. My only 2 complaints are that the desk that you need to go to make the arrangements wasn't exactly the most helpful, and the cost of the pictures that they take was absolutely ridiculous - so if you want the memories (which we did) be preparred to... More 

Was this review helpful? Yes
Nadia J, Supervisor de Atención al Visitante at Delphinus Xel-Ha, responded to this review

Dear Traveler: Thank you very much for writing about your experience at our facilities. We know that some people feel that our price of photographs is high, however, we must say that the price is at the average price of photos for people swimming with dolphins in the place (Cancun or Riviera Maya). In fact, the price of our photographs... More 

Nottingham, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 15, 2015

Spent a fab day at Xel Ha snorkelling and experiencing all the park has to offer. What a special place! Decided to also do the 45min dolphin experience and was not disappointed. Swimming with dolphins is bucket list stuff and I really enjoyed my time in the water with them. Not a cheap day out but well worth the money!

Was this review helpful? Yes
Nadia J, Supervisor de Atencion al Visitante at Delphinus Xel-Ha, responded to this review

Thank you very much for writing about your experience at our facilities. We hope you come back soon. Best Regards! Nadia Jardón R. More 

Edinburgh, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 9, 2015

Lovely park, amazing water, plenty to do, swimming with dolphins in a must!! The lazy river is a great way to get some sun and relax!! Jump of the cliffs if you dare!! Great day out

Was this review helpful? Yes
Nadia J, Supervisor de Atención al visitante at Delphinus Xel-Ha, responded to this review

Dear Traveler: Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. Best regards Nadia Jardón R. More 

Farmington hills
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 6, 2015

Awesome time in the water with the Dolphins. The ability to get a once in a life time experience to touch and swim with such a magnificent creature is unexplainable. Their skin is soft and smooth like a wet watermelon and as firm. But their under belly is soft to the touch and they love being rubbed there as well.... More 

Was this review helpful? Yes
Nadia J, Supervisor de Atención al visitante at Delphinus Xel-Ha, responded to this review

Dear Traveler: Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. Best regards Nadia Jardón R. More 

Playa del Carmen, Quintana Roo, Mexico
Senior Reviewer
8 reviews 8 reviews
3 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 27, 2015

This was my youngest son's "bucket list" item. We live in Playa and just he and I did the "trainer for a day" experience. It was ABSOLUTELY AMAZING. We spent almost the entire day in the water with the dolphins and were given free time and access to the dolphin area when we were not doing an activity. They treated... More 

Was this review helpful? Yes 1
Nadia J, Supervisor de atención al visitante at Delphinus Xel-Ha, responded to this review

Dear traveler : We are grateful to have taken a minute and write about your experience with us . Thank you for recognizing the joint work of our team for this experience was meaningful to you . We hope to have you back soon . Best regards Nadia Jardón R. More 

uk
Contributor
16 reviews 16 reviews
4 attraction reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 18, 2015

To swim with the Dolphins in groups of 6 allows for more interaction. So friendless and gentle. Got to touch , foot swim and kiss them, along with lots of different activities

Was this review helpful? Yes
Nadia J, Supervisor de atención al visitante at Delphinus Xel-Ha, responded to this review

Dear traveler : Thanks for taking the time to write about your experience with us . Thank you for recognizing work together to make this experience yaha been satisfactory for you. Yours sincerely Nadia Jardón R. More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 17, 2015

We had a great day and enjoyed all the activities that came with entry to the park. There was plenty to do without the extra stuff. The first part of the tubing was the coolest. The cave, snorkeling, and exploring different paths around the place was a ton of fun. The food is good, but most places close an hour... More 

Was this review helpful? Yes
Nadia J, Supervisor de atención al visitante at Delphinus Xel-Ha, responded to this review

Dear traveler : Thanks for taking the time to write about your experience with us . Thank you for recognizing work together to make this experience yaha been satisfactory for you. Yours sincerely Nadia Jardón R. More 

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