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Delphinus Xel-Ha

Mayan Riviera | Xel-Ha, 77500, Mexico
+52-998-206-33-11
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Ranked #219 of 434 activities in Riviera Maya
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Type: Nature/ Wildlife Areas
Owner description: Enjoy the best Swim with Dolphins program in the biggest natural aquarium of the world, Xel-Ha Ecopark.Delphinus Xel-Ha is inside the Xel-Ha Ecopark,... more » Owner description: Enjoy the best Swim with Dolphins program in the biggest natural aquarium of the world, Xel-Ha Ecopark.Delphinus Xel-Ha is inside the Xel-Ha Ecopark, located on the freeway of the Mayan Riviera just 10 minutes from Tulum.Our facilities in Delphinus Xel-Ha at Riviera Maya just like in all of our dolphinariums, are extremely comfortable for our dolphins and visitors. Dolphins enjoy in an area ten times bigger than the established by the Mexican Official Norms. « less
Useful Information: Activities for older children, Activities for young children
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198 reviews from our community

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English first
Hastings, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 6, 2014 NEW

Recommended to us by our rep. The dolphins seem to be happy as we watched them play in the free time they had. From the trainers to the whole experience it was well worth the money. Once in a life time and the foot push was just incredible. Family of 3. (mum, dad and 8 yr old boy) cost 607... More

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High Point, NC
Contributor
13 reviews 13 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed June 28, 2014

This crew is well trained. They take the kids to the fartherest point from the observation deck where mommy and daddy are filming and taking pictures and then to assure you dont get a good pic, they place their photographers in front of the observation deck to block the path of the parents lens. If that fails, they have built... More

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DelphinusPR, Director de Relaciones con Clientes at Delphinus Xel-Ha, responded to this review

Dear Traveler. Thanks for writing. We sorry that the memory of your experience with us has been marred by a perception of an alleged maneuver of our staff to ruin photographs of the companions. Not the case, as there are several areas of observation and group allocation has nothing to do with this approach, but with the programming of the... More

Virginia Beach, Virginia, United States
Senior Reviewer
8 reviews 8 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 16, 2014

My Husband & I have been travelers to the "Mayan Riviera" many times during our 23 year marriage, starting with the surprise graduation trip he gave me when I graduated nursing school in 1995. Every trip we have ever made there, we are always certain to spend at least one day @ "XEL-HA". The staff there is always friendly, attentive,... More

Was this review helpful? Yes 1
Benfleet, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 10, 2014

Great day with the dolphins. We spent a good 8 hours with them as part of the gold package. A cd of the photo's was $200 and that was the cheapest option. Very disappointing end to a great day.

Was this review helpful? Yes 1
Moscow, Russia
1 review
1 of 5 stars Reviewed April 29, 2014

I was in April 2014 with my husband.We bought VIP tour. So it must me great.But no. When we left their Delphinus Transfer(car) we found that our Camera satyed in car!!!! We went in 10 minutes to the reseptionist in our hotel. And Driver said it's not there!it's Lie! Then we called during 4 days to Delphinus , to our... More

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Cancun, Mexico
Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 20, 2014

We started out at Tulum and ended at Xel Ha to snorkel and swim with the Dolphins. This is an experience I would recommend to everyone. We were in a group of 8 that included small children, it was as much fun watching them as it was participating. The even brought an infant to let the dolphin kiss it on... More

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Drayton Valley, Canada
Contributor
16 reviews 16 reviews
3 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 10, 2014

We had an amazing day with the dolphins, and at the park. Well worth the price. Staff was very helpful. Lunch was better the breakfast. Drinks were good and stayed full. Great day for all ages!

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Dartmouth, Massachusetts
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 8, 2014

We had a great day over all at Xeh Ha. Our main reason for visiting was to swim with the dolphins. The Dolphin Trek was our choice that day. the staff were amazing and the experience was awesome. Unfortunately we chose not to get photos because they were extremely overpriced. Our visit that day cost $214.00 including the dolphin experience.... More

Was this review helpful? Yes 1
Aldershot, United Kingdom
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 29, 2014

Everybody has to experience a day with dolphins. We booked via First Choice / Thompson while staying in Mexico, we booked the gold pass to become dolphin trainers for the day, The staff are amazing, they are funny and so calm with you and teach you a lot. We got to do so many tricks with the dolphins and spent... More

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worldwide
Senior Reviewer
10 reviews 10 reviews
6 attraction reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 23, 2014

This was another bucket-list item and was excellent value, with over an hour of in water interaction with three Dolphins, including the infamous twin-dolphin foot-push! My wife had badly wanted to swim with Dolphins for a while, and the trip to Mexico gave her the perfect opportunity. I was quite happy to watch and do my own filming (I got... More

Was this review helpful? Yes 2

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