We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Delphinus Xel-Ha

Mayan Riviera | Xel-Ha, 77500, Mexico
+52-998-206-33-11
Website
Improve this listing
Ranked #217 of 444 Activities in Riviera Maya
Type: Nature/ Wildlife Areas
Owner description: Enjoy the best Swim with Dolphins program in the biggest natural aquarium of the world, Xel-Ha Ecopark.Delphinus Xel-Ha is inside the Xel-Ha Ecopark,... more » Owner description: Enjoy the best Swim with Dolphins program in the biggest natural aquarium of the world, Xel-Ha Ecopark.Delphinus Xel-Ha is inside the Xel-Ha Ecopark, located on the freeway of the Mayan Riviera just 10 minutes from Tulum.Our facilities in Delphinus Xel-Ha at Riviera Maya just like in all of our dolphinariums, are extremely comfortable for our dolphins and visitors. Dolphins enjoy in an area ten times bigger than the established by the Mexican Official Norms. « less
Useful Information: Activities for young children, Activities for older children
Write a Review

216 reviews from our community

Visitor rating
    130
    54
    14
    5
    13
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Deux-Montagnes, Canada
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 4, 2014

My husband and I spent one glorious hour in the water with Xel-Ha, I believe, a dolphin that had recently been transferred from another facility. We were with Jade, the trainer, who was SO kind and was really informative about dolphins themselves and how to properly act around dolphins. We did a couples swim and I would definitely suggest, if... More

Was this review helpful? Yes
Luis Alejandro B, Gerente at Delphinus Xel-Ha, responded to this review

Dear Traveler: Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. Sincerly Luis Baena More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 29, 2014

Great interactive experience for our kids, especially the foot push! The kids all said this was the best part of thier trip to Cancun. The park was fun too

Was this review helpful? Yes
Luis Alejandro B, Gerente at Delphinus Xel-Ha, responded to this review

Dear Traveler: Thank you very much for writing about your experience at our facilities. Kind Regards. Luis Baena C. More

Frankfort, Illinois
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed August 27, 2014

Delphinus was such a beautiful and clean place.They treated their dolphins so well! The trainers and other employees were so knowledgeable and great as well! My boyfriend and I, swam with Keira and Yuncan, the dolphins. I forgot the trainer's name that we swam with, but he was amazing and made our excursion one of the best times of our... More

Was this review helpful? Yes
Luis Alejandro B, Gerente at Delphinus Xel-Ha, responded to this review

Dear Traveler: Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. Kind Regards. Luis Baena C. More

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 18, 2014

I was advised before arriving in Mexico that if I really wanted a brilliant experience with dolphins to be a trainer for the day which I think was the gold package. What can I say? Excellent, amazing, out of this world! My husband said not only could I not stop enthusing about it to everyone we met afterwards but I... More

Was this review helpful? Yes
Luis Alejandro B, Gerente at Delphinus Xel-Ha, responded to this review

Dear Traveler: Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. More

Bedfordshire, Uk
Senior Contributor
41 reviews 41 reviews
6 attraction reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 14, 2014

We went for the Platinum package which included the park. The dolphin experience was fantastic, much better that discovery cove. The trainer we had was very good but I'm sure they all are. The photos are expensive but we went for the $242 package with the memory stick, DVD & 4 prints. We had 132 images on the stick so... More

Was this review helpful? Yes
Luis Alejandro B, Gerente at Delphinus Xel-Ha, responded to this review

Dear Traveler: Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. We know that some people feel that our price of photographs is high, however, we must say that the price is at the average price of photos... More

New Braunfels, Texas
Reviewer
5 reviews 5 reviews
4 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 7, 2014

Excellent!! 45 minutes directly interacting with the dolphins. So much fun. Beautiful pictures and video.

Was this review helpful? Yes
Luis Alejandro B, Gerente at Delphinus Xel-Ha, responded to this review

Dear Traveler: Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. Kind regards. Luis Baena C. More

Leicester, United Kingdom
Reviewer
4 reviews 4 reviews
3 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 4, 2014

It's great as the dolphins are treated really well as they are in their natural environment. The photos and videos are expensive but are worth having. Also, we did the platinum package and it was brilliant as there are only 6 people in a group!

Was this review helpful? Yes
Luis Alejandro B, Gerente at Delphinus Xel-Ha, responded to this review

Dear Traveler: Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. We know that some people feel that our price of photographs is high, however, we must say that the price is at the average price of photos... More

Spalding, United Kingdom
Reviewer
5 reviews 5 reviews
3 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 28, 2014

An unforgettable experience! We spent an hour with the dolphins, went snorkling in crystal clear water and there's loads of activities such as zip wires around the park. Realy beautiful place but the photos were expensive and there were a lot of extra charges, so be warned. But would definately do it again!

Was this review helpful? Yes
Luis Alejandro B, Gerente at Delphinus Xel-Ha, responded to this review

Dear Traveler: Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. We know that some people feel that our price of photographs is high, however, we must say that the price is at the average price of photos... More

Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 28, 2014

As a not very confident swimmer I was a bit hesitant about swimming with dolphins. The staff were really great, they were very patient and wanted us to have a great experience and miss nothing. I took part in all aspects including the foot push which I would never have believed I could. After the dolphins we spent the day... More

Was this review helpful? Yes
Luis Alejandro B, Gerente at Delphinus Xel-Ha, responded to this review

Dear Traveler: Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. Kind Regards. Luis Baena C. More

Wheathampstead, United Kingdom
Reviewer
4 reviews 4 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2014

We did an all inclusive package with collection from our hotel, entry into Xel-Ha and the Primax dolphin experience. I thought it was very well organised and we were directed where to go throughout. Our dolphin experience was at 9.15 and was really good. I was amazed how many staff were there directing the operation, photographing and videoing. They were... More

Was this review helpful? Yes
Luis Alejandro B, Gerente at Delphinus Xel-Ha, responded to this review

Dear Traveler: Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. We know that some people feel that our price of photographs is high, however, we must say that the price is at the average price of photos... More

Travelers who viewed Delphinus Xel-Ha also viewed

Riviera Maya, Quintana Roo
Playa del Carmen, Riviera Maya
 
Riviera Maya, Quintana Roo
Riviera Maya, Quintana Roo
 

Been to Delphinus Xel-Ha? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Delphinus Xel-Ha, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing