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Address: Mayan Riviera | Xel-Ha, 77500, Mexico
Phone Number: +52-998-206-33-11
Website
Description: Enjoy the best Swim with Dolphins program in the biggest natural aquarium...
Enjoy the best Swim with Dolphins program in the biggest natural aquarium of the world, Xel-Ha Ecopark.Delphinus Xel-Ha is inside the Xel-Ha Ecopark, located on the freeway of the Mayan Riviera just 10 minutes from Tulum.Our facilities in Delphinus Xel-Ha at Riviera Maya just like in all of our dolphinariums, are extremely comfortable for our dolphins and visitors. Dolphins enjoy in an area ten times bigger than the established by the Mexican Official Norms.
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TripAdvisor Reviewer Highlights

Read all 295 reviews
Visitor rating
  • 180
    Excellent
  • 70
    Very good
  • 21
    Average
  • 7
    Poor
  • 17
    Terrible
Amazing day!

This is the second time we have been to xel-ha but this time we swam with dolphins and it was fantastic. Swimming with dolphins was amazing however the price of photos is very... read more

5 of 5 starsReviewed May 28, 2015
Olivia G
,
Newport uk
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295 Reviews from our TripAdvisor Community

Date | Rating
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English first
Newport uk
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 28, 2015 NEW

This is the second time we have been to xel-ha but this time we swam with dolphins and it was fantastic. Swimming with dolphins was amazing however the price of photos is very expensive. The park is just beautiful with little hidden lagoons and deck chairs. The ocean view was the best view I have ever seen! We had an... More 

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San Jose, California
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 27, 2015 NEW

I was also just scammed by Hertz car rental at the airport counter. I was promised a coupon for a free Dolphin swim and they never gave it to me. I was also over charged upon arrival to pick up my rental. When I returned my car I was charged for a scratch that the car already had.

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
7 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 27, 2015 NEW

Booked through Thomson we went with the Gold package - trainer for a day. Worth every single penny. We had a full day from 9am to 4pm with an hour's break for lunch with a guide and with all the different groups of dolphins there. It was amazing. So much better than just the hour or so other packages offer.... More 

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Staffs
Contributor
17 reviews 17 reviews
7 attraction reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed May 24, 2015 NEW

I took a long time to research the many different dolphin experiences available to us for our holiday to Cancun and was very pleased that I did as we were not let down by Delphinus at Xel Ha. The organisation was excellent, staff knowledgeable and helpful and we came away very pleased with our trip. Added bonus was that because... More 

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Staines, United Kingdom
Senior Contributor
28 reviews 28 reviews
9 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 22, 2015

We did Trainer For the Day activity with Vanessa & Arturo... 2 great guys who really made us feel like Dolphin Trainers... From lifting the Dolphins up to then Foot Pushing us out of the water this day was a truly amazing experience... As mentioned by some other reviews the photos are expensive to purchase but for us it's a... More 

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Nottingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 19, 2015

This was a great day. I had the platinum package so we spent time with the Dolphins in the morning and then were able to snorkel with dolphins after. All of the instructions were really friendly and answered any questions we had. The groups were very small so we got to spend a lot of time with the Dolphins. The... More 

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Reviewer
5 reviews 5 reviews
4 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 13, 2015

Friendly staff and dolphins! Great experience in the water with the dolphins! Photos are expensive. All staff spoke English!

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Hopkinton, Massachusetts
Top Contributor
80 reviews 80 reviews
26 attraction reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 13, 2015

My 10 & 13 year old kids and friends tried this year. It was great. It was just the four of them in the group and the dolphins pushed them by their feet down the length of the pool and they had tons of interaction with the dolphins. I was very impressed. It was a lot of money and the... More 

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Tenterden, Kent
Senior Contributor
22 reviews 22 reviews
6 attraction reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed May 12, 2015

This was a magical experience. Booked for myself and my wife and we did the experience with 2 other couples. It really was well worth the money and we all had a great time. The pictures were really good too but why oh why do they charge so much for them. There were about 5 or 6 we liked and... More 

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Top Contributor
64 reviews 64 reviews
12 attraction reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 6, 2015

Absolutely the best experience ever, a must visit if nearby! Better than Sea World! We did the trainer for a day program which we booked via Thomas Cook. It consisted of around 8 hours in total, the majority of this time in the water with the dolphins. We learnt about the dolphins, their diets, their lives the records kept for... More 

Was this review helpful? Yes
Nadia J, Supervisor de Atención al Visitante at Delphinus Xel-Ha, responded to this review

Dear Traveler: We appreciate the time you took for sharing us your experience, and is grateful for us to know that you really enjoyed making the program trainer for a day. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. We hope you repeat this experience again soon. More 

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