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Big John Scuba

Jalan Kastalam No. 1 P/S 124, Semporna 91308, Malaysia
+6089785399
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Ranked #5 of 11 Attractions in Semporna
Certificate of Excellence 2014
Type: Water sports
Description: A small company with a BIG heart.. and passion for customer safety and satisfaction.
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103 reviews from our community

Visitor rating
    85
    10
    3
    2
    3
Date | Rating
  • Chinese (Simplified) first
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  • French first
  • German first
  • Spanish first
  • Any
English first
Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2014

I emailed most of the scuba places in Mabul, and Mark from Big John was the only one to actually read what I had asked and gave me a real answer. My wife and I had never scuba dived before and they were great about answering all of our questions in advance. Other schools sent me info about having to... More

Was this review helpful? Yes 1
Helsinki, Finland
Senior Contributor
40 reviews 40 reviews
3 attraction reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed September 8, 2014

I have just spent 11 days diving with Big John while staying in Mabul island. Everything worked out perfectly from beginning to end! First, communication was smooth. All my emails were promptly answered and got all the information needed. Everything was well explained and detailled: what is included and what is not, no hidden charges. Accomodation was basic but for... More

Was this review helpful? Yes 3
Canberra, Australia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 6, 2014

It has only been a scant few months (4months or so) after leaving Big John Scuba when I found myself returning for my third time with a bigger goal in mind ie to undertake my DMT (Divemaster trainee) Why ? Why go elsewhere when one can get the best here? To recap in December 2013 my 4 children and I... More

Was this review helpful? Yes 3
Linares de Ribadesella, Spain
Senior Reviewer
8 reviews 8 reviews
3 attraction reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 22, 2014

The place is Ok. The rooms are good for the price. The food is wonderful. The service is kind although they don´t speak english at all they try to make comfortable. They took us to the hostel in Semporna and picked us up. All that was top, really. But the diving is different. The equipments are not in good condition.... More

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Swansea, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 5, 2014

I was impressed with the organisation of my dives, accommodation and transfers to and from Mabul. When I did have a problem with one piece of SCUBA equipment, this was immediately addressed. They also organised my permit for diving in Sipadan. I really enjoyed diving with this company, and would use it again.

Was this review helpful? Yes 2
Sydney, Australia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 27, 2014 via mobile

Myself and a couple of mates stayed in Big Johns Mabul for a few days to take our PADI and dive Sipadan. Mark did a great job organising the program to fit to our tight schedule. The training was first rate and we felt very well prepared by the time we hit Sipadan, which was the highlight of our time... More

Was this review helpful? Yes 3
Sydney, Australia
Contributor
18 reviews 18 reviews
9 attraction reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 9, 2014

The office communication and staff was quite helpful. They booked a Sipadan trip for us with other diving company called. Borneo Unlimited. We wired money a week in advance and there were no issues with reserving our permits or our booking, so they are definitely trustworthy, when it comes to bookings and money. The Sipadan dive with Borneo Unlimited was... More

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Melbourne, Australia
1 review
5 of 5 stars Reviewed July 7, 2014

My wife and I took our Advance Open Water course with Big John Scuba. We got in touch with Big John's team the night we arrived and were already invited to join for dinner/beer. Our experience overall was great. The staff is extremely friendly and giving which really made our stay enjoyable and relaxing. The equipment is new and well... More

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San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2014

The rooms may be basic, but the experience you get at Big John's is strictly one of being in a big, extended family. I did five days snorkeling the beautiful waters around Mabul and Kapalai. I was traveling solo but never felt alone here. Everything was well-organized, with a variety of sites to dive or snorkel, always accompanied, so safety... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 30, 2014

Fantastic vacation with the best guides to keep you safe as well as having a good time. They took us to places where all I wanted to do was bop underwater to feel the splendour of it. And the guides will always be there to meet your needs and answer your questions. Mostly everything is provided and the services are... More

Was this review helpful? Yes 1

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