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Big John Scuba

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Address: Jalan Kastalam No. 1 P/S 124, Semporna 91308, Malaysia
Phone Number: +6089785399
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Description: A small company with a BIG heart.. and passion for customer safety and...
A small company with a BIG heart.. and passion for customer safety and satisfaction.
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TripAdvisor Reviewer Highlights

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  • 123
    Excellent
  • 13
    Very good
  • 3
    Average
  • 2
    Poor
  • 4
    Terrible
Amazing PADI Certification Course with Tina

Right from my first emails to Tina at Big John Scuba around midnight and her prompt responses, I knew this kind of customer service was what differentiated Big John to the other... read more

5 of 5 starsReviewed August 31, 2015
Kwongeroo
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145 Reviews from our TripAdvisor Community

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English first
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 31, 2015 NEW

Right from my first emails to Tina at Big John Scuba around midnight and her prompt responses, I knew this kind of customer service was what differentiated Big John to the other PADI certifiers in Semporna and Mabul. The price for my 3D2N package including full board on Mabul was the best of any other company I checked, and while... More 

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Oakland, California
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 21, 2015

I thoroughly enjoyed another wonderful stay at Big John's Homestay on Mabul Island. The food, staff, and facilities were very good. Initial contact and coordination was with Mark through their email address. While follow-up comms were with Mark and Tina through Facebook Messenger. Their website and informative emails provide you with everything you need, yet its really interesting to learn... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 20, 2015

The communication before booking my course through email was excellent, they always replied promptly and answered all my questions. It is no luxury dive resort but its definitely worth the money. The place is clean, the staff are friendly, the food is fresh (they even made extra veggies because I'm vegetarian) and the equipment is in good condition. My awesome... More 

Was this review helpful? Yes 1
Guildford, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 13, 2015

Really friendly company, with a personal feel. I did an Open Water Dive course, with Mark as my instructor. He was great, really fun and always made me feel confident in the water. Thanks for persuading us to do the full qualification.

Was this review helpful? Yes 1
Ipoh, Malaysia
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 23, 2015

this is my first gateway in scuba which i took OWC with them.. 1. Instructor well trained instructor which was quite stern, but friendly (hehe, credit to Tina) ensured that i received ample amount of teaching in the sea.. (don't worry coz the teaching conducted in English) Still remember the satisfaction face she made when i managed to achieve bouyancy... More 

Was this review helpful? Yes 2
2 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 22, 2015

I came to BJS for an Advanced Open Water course and to do a dive trip to Sipadan. I could not ask for more! Everything was arranged in the best way even before I got there - I paid for the course online, got my Sipadan permit arranged and received all necessary instructions. When I arrived I felt at home.... More 

Was this review helpful? Yes 3
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 21, 2015

Always love diving in mabul, kapalai and sipadan island. Been diving with bigjohnscuba scuba for three occasion, first in 2005, then 2013 and recently in July 2015. They are well organised, all the dive masters are very experienced, they always provide us with the most exciting and fun dives, they also make sure we get to see all sort of... More 

Was this review helpful? Yes 2
Semporna, Malaysia
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 9, 2015

The email exchange was detailed and very clear, always answered my questions. Thank you Mark. They arranged my airport transfer and a hotel in Semporna. I only stayed a few nights on Mabul but loved every moment. The divemaster and Instructors were very patient and my equipment was in very good condition, almost new. The food is plentiful and very... More 

Was this review helpful? Yes 1
Quebec City, Canada
Level Contributor
8 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 7, 2015

If you look for diving in Mabul and Sipadan then you already know you are going to have a wonderful time with any company you might choose. However, if finding new stuff undersea, being in confidence and gear's safety are some of your concerns, then you should definately choose properly the place you go. Our friends took the OW PADI... More 

Was this review helpful? Yes 3
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 1, 2015

Been here for 3 days, what can I say? All the staff are very welcoming & within few moments, now friends. If anyone wants to dive/snorkel within miles from this place, please try this place " BIG JOHN SCUBA". Have now made good friends & will come back, not only for the fore mentioned but passion to the local people... More 

Was this review helpful? Yes 3

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