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Address: Unit 47, Westwood Cross Margate Road | Westwood Cross Retail Park, Broadstairs CT10 2BF, England
Phone Number: +44 1843 579999
Website
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Today
12:00 am - 12:00 am
Closed now
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Hours:
Mon - Sat 12:00 pm - 6:00 am
Fri 12:00 pm - 12:00 am
Sat - Sun 12:00 am - 12:00 am
Description:

Grosvenor Casino Thanet is a vibrant and diverse leisure destination which...

Grosvenor Casino Thanet is a vibrant and diverse leisure destination which boasts an a la carte restaurant, late night bar and a comprehensive gaming experience. Our Gaming offer includes American Roulette (including Electronic Terminals, Blackjack (with Side bets), Three Card Poker & Crazy Four Card Poker plus popular Slot Machines and a Card Room with Tournaments every day! We aim to ensure all gaming needs are met for all levels of player. Don't be afraid to tell us you are NEW and we can teach you all you need to know. We are open 7 days a week, 24 hours at the Weekends and provide free parking for all our customers.

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TripAdvisor Reviewer Highlights

Read all 38 reviews
Visitor rating
  • 14
    Excellent
  • 15
    Very good
  • 3
    Average
  • 3
    Poor
  • 3
    Terrible
"An unusual night out"

Nice and relaxing atmosphere. We had a lovely meal at the restaurant and after we had a look around the casino.

4 of 5 starsReviewed 1 week ago
Serena S
,
Margate, United Kingdom
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38 Reviews from our TripAdvisor Community

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Traveler type
Time of year
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Margate, United Kingdom
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice and relaxing atmosphere. We had a lovely meal at the restaurant and after we had a look around the casino.

Helpful?
Thank Serena S
Dover, United Kingdom
Level Contributor
80 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Where do I start? Visited this place recently, and as it was a Saturday night, the place was packed. 20 minutes to get a drink. Beer selection was uninspiring. We wanted to play roulette, and of the 8 tables available, these were split 50/50 with minimum bets of either 50p or £1. So the 50p tables were always full to... More 

Helpful?
Thank Snicholas16
Snodland
Level Contributor
29 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have played here a number of times, the people are obviously regulars and as such it is quite clicky, and there are some rather outspoken people (mainly ladies). It is incredibly drafty and cold in the winter months and the guarantees are very low compared to say Aspers. On the plus side there is free tea and coffee and... More 

Helpful?
Thank Gal940
Ramsgate, United Kingdom
2 reviews
4 of 5 stars Reviewed January 1, 2016 via mobile

The food is good albeit a little slow. The young waitress was extremely busy, yet remained polite and courteous. Good selection of drinks at the bar. Again, service was somewhat slow but friendly. Went mid-week over the xmas holiday. No security/doormen. Felt quite intimidated by the amount of "casually dressed" young men from a broad demographic at the tables. Although,... More 

Helpful?
Thank electricsilver
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this review

Dear electric silver, Thank you so much for taking the time to review our club. We appreciate any feedback. It was most lovely of you to recognize our fabulous team and praise them for the hard work that they do. Again thank you for the great rating and we hope that you will visit us again soon. If there is... More 

Broadstairs
Level Contributor
47 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed December 21, 2015

Always greeted very cheerfully by the staff. A very good mid priced restaurant and reasonably priced drinks. All sorts of gaming available, no need to feel uncomfortable if you are unfamiliar with the games and helpful staff will always give assistance.

Helpful?
Thank Jeffrey T
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this review

Dear Jeffrey, Thank you so much for taking the time to review our club and thank you for the recognition of our fabulous team here at Grosvenor Casino Thanet. We really appreciate any feedback and your review makes a great point about how we try to make people feel comfortable and relaxed in our environment. Thank you so much for... More 

Sittingbourne, United Kingdom
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 31, 2015

Only reason why this isn't a 5 star review is i personally prefer the Brighton branch! However this casino has everything you could want, friendly staff, loads of tables and slots, food, drink, the lot. Only thing is on a busy night you will be waiting a while for a seat on a blackjack table which isn't the casino's fault... More 

Helpful?
Thank tylerhouse97
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this review

Dear Tyler, Thank you so much for your lovely review of our club. Any feedback is greatly appreciated and it was really lovely of you to recognize our fabulous teams both here and at Brighton. It is always wonderful to connect with people who visit more than one of our many clubs nationwide. Please let us know if there is... More 

Level Contributor
5 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 9, 2015 via mobile

We visit the casino maybe 6 times a year. This particular time they had a fantastic olly murs look a like singer which livened up the place. There's always something going on at the casino. It's very friendly and the meals we had were great. I had a chicken and asparagus risotto and they didn't skimp on any of it.... More 

Helpful?
Thank Zoe B
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this review

Dear Zoe B, Thank you so much for your lovely review of our Casino. I am so glad you enjoyed the food and the live entertainment but most of all I am glad you recognized the fantastic atmosphere here. We strive to make this a happy and relaxed entertainment venue and love to hear when people have enjoyed their visits.... More 

Kent, England, United Kingdom
Level Contributor
88 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed October 7, 2015

If you're looking for a classy casino, then keep going. This isn't it. However, if you want a glitzy, polished, shiny soulless chain casino, filled with unpleasant, pushey, rude gambling addicts and fighty teenagers, then you're home. The croupiers and reception staff are the only saving grace, as they are professional and polite, in the face of the scum they... More 

Helpful?
1 Thank Jack V
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this review

Dear Jack V Thank you so much for taking the time to write a review of our casino. It was so great that you recognised the team as being "polite and professional" as this one of our primary goals in Customer Service. We appreciate your comments on your perception of our general clientele, however we do have a dress code,... More 

Margate, United Kingdom
Level Contributor
25 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 28, 2015 via mobile

Great evening, good atmosphere with a nice restaurant that do nice food. Recently went for a family members birthday and they offered are really good package which included 3 course meal, glass of prosseco, 1 drink from the bar, £5 table bet and £5 electronic bet.

Helpful?
Thank Amber M
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this review

Dear Amber M, Thank you for taking the time to write your review of your evening here. We look forward to seeing you on your next visit. We appreciate any feedback and hope you continue to provide that. Emma Pierce, Customer Services Manager Grosvenor Casino Thanet CSM_GC-Thanet @rank.com DL. 01843 579379 More 

England, Kent
Level Contributor
22 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 21, 2015

Great venue, pleasant staff at the restaurant but could improve with more jolly people on the tables being as that's where your spending your good earnt money. Nice and clean venue

Helpful?
Thank jamaicahoney16
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this review

Thank you so much for your recent feedback. I will be making our Gaming staff aware of this comment and all feedback is very much appreciated. Please let us know if things have improved on your next visit and thank you for the rating despite your experience. If you have any further queries or I can help you in any... More 

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Folkestone, United Kingdom
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