A friend gave me the Relaxation Package for Christmas 2012. The package with tax is valued at $244.90. I am out of work and get $460/month on unemployment. This does not cover my bills. I phoned and asked for a refund explaining my circumstances and offering to prove that I was telling the truth. The CSA explained that they have... More

Very relaxing. Informative employees put you at ease from the start. Everything from the lighting to the robes is exactly what you want and expect in a spa.

I go here for Hair - color, highlighting, cuts and Waxing - brow and bikini. I love the West Chester location - super convenient. Rhea (hair) and Lanee (waxing) are the BEST!

I have been a customer of Mitchell's in West Chester for years (my stylist is Stephanie) and I couldn't be happier with the service and quality I enjoy every time I visit. My hair is longer and I get highlights, and the end result of a session with Master Designer Stephanie exceeds my expectations every time. She always does what... More

I have had two experiences at Mitchell's with two different stylists. The salon is nicely furnished and you feel as if you will pampered there. The stylists are very professional but I felt both times that I was on a time clock with them. One did a nice job but I did not want to return to her so opted... More

Great massage and hair cut, I buy my sister a gift card every xmas

Sad to know, and word does get around, that Michael's is nothing more than a "beauty sweat shop" - NOT good at all to his employees.

Mitchell's has gotten so big that they've lost that personal touch. It's a rush you in, rush you out kinda place. They need to get back to basics.

I love Mitchell's salon. I get great service and feel so special when I am being served.