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Address: 11320 Chester Road, Radisson Cincinnati North, Cincinnati, OH 45246
Phone Number: +1 513-771-2080
Website
Today
4:00 pm - 9:00 pm
Open now
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Hours:
Sun 10:00 am - 6:00 pm
Fri 4:00 pm - 9:00 pm
Sat 10:00 am - 9:00 pm

TripAdvisor Reviewer Highlights

Read all 152 reviews
Visitor rating
  • 24
    Excellent
  • 34
    Very good
  • 24
    Average
  • 23
    Poor
  • 47
    Terrible
Most recent review
Got over it.. You get what you pay for..

I have been to coco keys a number of times. My family even had a pass. Yes they could do a better job of cleaning but all in all. It is not to bad for the price. I never used the... read more

4 of 5 starsReviewed March 11, 2015
lisachaney50
via mobile
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152 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Covington, Ohio
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 21, 2015 NEW

we are planning to get up early and spend a day with our family at coco key water park for Christmas a family member got my wife 2kids and I a groupon for 1day pass we have never been to this establishment and have read more bad than good things about it they seem more like horror storys than family... More 

Was this review helpful? Yes 3
Cincinnati, Ohio
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 16, 2015 via mobile

If I could give a negative number I would! Terrible experience. We had a birthday party for my grandson. Everyone has to check in at the desk prior to going in the water park. We stood in line somewhere between 20-30 minutes while the people behind the desk area ignored the lines forming tripping over each other having no clue... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 15, 2015

Awful service. Lightbulbs were burnt out in my room. I called the front desk about it, who said they would send someone and they never did. So an hour later I gave up and used my flashlight to get ready for bed. Then the people in the connecting room tried repeatedly to break into my room (thank goodness for deadbolts).... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed March 11, 2015 via mobile

I have been to coco keys a number of times. My family even had a pass. Yes they could do a better job of cleaning but all in all. It is not to bad for the price. I never used the lockers for my stuff and never had a problem someone walking away with it.

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed March 9, 2015

We went to the water park for the day and had a wonderful time with my family! We will definitely go again

Was this review helpful? Yes
Cincinnati, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 6, 2015

I had my daughters birthday party at coco key. I checked a gift at the front desk.The gift was never brought to the party room. When I called early the next morning I was told to call the next morning. I called Monday and left many messages and never received a call back. I finally spoke to the director Friday... More 

Was this review helpful? Yes 2
Indianapolis, Indiana
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 4, 2015

Absolute worse and freighting experience I've ever had at a waterpark. They have no way to link children with parents. You know when you go to Chucky Cheese they tag kids with parents. No such thing at CoCo Key. Anybody can walk out of there with your child. My son who has autism got away from us but lucky we... More 

Was this review helpful? Yes 3
Harrison, Ohio
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 28, 2015

Parking lot not cleared of ice - no signage of which line to get into the water park total time in line 45 minutes

Was this review helpful? Yes 3
Waterville, Ohio
1 review
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed February 22, 2015

This hotel was disgusting. I have never written a review like this, but I feel compelled to because of our frustrating experience. We tried to overlook the unswept floor starting from the main entrance all the way up to the room. After the first night, we came back to the hotel around 11pm and found that housekeeping had not touched... More 

Was this review helpful? Yes 11
2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 22, 2015

This place was absolutely disgusting. The people were very rude and inconsiderate. Do not stay at the hotel there it's awful service and rooms disgusting. Worst experience ever. Hotel owner needs to learn a lesson or two.

Was this review helpful? Yes 8

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of CoCo Key Water Resort and other visitors
1 question
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29 days ago

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?