We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Buffalo City Hall

Certificate of Excellence
Sponsored by:
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: 65 Niagara Square, Buffalo, NY 14202
Phone Number: 716-851-4200; 716-851-5891 (Observation deck)
Improve this listing
8:30 am - 4:00 pm
Closed now
See all hours
Mon - Fri 8:30 am - 4:00 pm

The towering City Hall is an art deco masterpiece, richly decorated...

The towering City Hall is an art deco masterpiece, richly decorated with figures and symbols portraying the history and spirit of the city. The 28th-floor observation deck offers panoramic views of Lake Erie and western New York.

read more

TripAdvisor Reviewer Highlights

Read all 199 reviews
Visitor rating
  • 124
  • 62
    Very good
  • 10
  • 2
  • 1
Free tour worthwhile

I have gone by City Hall hundreds of times, but participating in the tour was an eye opener. If you are a history buff, interested in architecture, or just plain curious about... read more

5 of 5 starsReviewed 2 weeks ago
Buffalo, New York
Add Photo Write a Review

199 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Buffalo, New York
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have gone by City Hall hundreds of times, but participating in the tour was an eye opener. If you are a history buff, interested in architecture, or just plain curious about this art deco building, this is the place to visit. The tour guide was interesting and knowledgable in answering questions. We had in our group people from California,... More 

1 Thank carollynn360
Level Contributor
24 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went there to get our marriage license. We were walking around the lobby and just taken away with the beautiful architecture and paintings. We did not know about the observation deck, and the nice man behind the desk told us how to get there. It was such a cool experience-we got to see so many different parts of the... More 

2 Thank emily c
Williamsville, New York
Level Contributor
88 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

You almost expect Superman to come swooping around this towering building that looks like a set for Gotham. It is truly an archetype of its era and available for tours every weekday at noon. We missed that time but we're still able to walk through the lobby and take the elevator to the 25th floor to gain access to the... More 

Thank Karen S
Bournemouth, United Kingdom
Level Contributor
94 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed October 23, 2015 via mobile

This is an impressive building. I love the outside night lighting. The Council Chambers and observation floor are very interesting. The staff all seem friendly. It's an unusual example of architecture.

1 Thank LevinsonGedera
Oxford, United Kingdom
Level Contributor
36 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed October 18, 2015

Visiting the city hall was a last minute thing following a recommendation from hotel staff. What a treat. Beautiful Art Deco and stunning views.

2 Thank Adrian90
Level Contributor
101 reviews
47 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed October 15, 2015

Best FREE attraction in DT Buffalo, hands down; Spectacular 360 degree views over downtown, the lake, and all the way to Niagara Falls! Gets very windy on the top, so bring a jacket and hold on to your cameras when taking those selfies! Take the elevator to the 25th floor, then climb 3 more floors of stairs.

1 Thank pesheff
Level Contributor
704 reviews
330 attraction reviews
common_n_attraction_reviews_1bd8 233 helpful votes
4 of 5 stars Reviewed October 15, 2015

The outside of the city hall is undergoing renovation but the interior on the ground floor is accessible and is fabulous. The ceilings and murals are excellent as are the Art Deco lift doors and the stautes representing the Indian virtues. The lift takes one to the 25th floor and there is a staircase to the 28th floor. The explanatory... More 

1 Thank susanwalsh
Buffalo, New York
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 15, 2015

The daily tour of City Hall will show you the amazing art deco style of the building and includes the Common Council chamber with its sunrise skylight and the observation deck. The observation deck gives amazing views of Buffalo and Canada. On clear days the mist from Niagara Falls is visible. Check the shape of the Erie Basin Marina -... More 

1 Thank MCJackson
Syracuse, New York
Level Contributor
72 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed October 14, 2015

I didn't have a lot of time, as I was in town at a conference, but during lunch one day I wandered over to City Hall as I had heard there was an observation deck. I was pleasantly surprised by the beautiful views afforded from the 28th floor of City Hall. The walkway around the observation deck is narrow, and... More 

Thank Val M
Chesterfield, MO
Level Contributor
288 reviews
177 attraction reviews
common_n_attraction_reviews_1bd8 324 helpful votes
5 of 5 stars Reviewed October 11, 2015

The observation deck was worth it and the outside portion was open! While surrounded with scratched glass and an incredible number of spiderwebs (just how do spiders get up this high?) the views from the narrow deck and breeze were still great. Like others have said, you take an elevator almost to the top and then have to climb a... More 

2 Thank jjctraveler

Been to Buffalo City Hall? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Buffalo City Hall and other visitors
3 questions
Ask a question
3 months ago
5 months ago

See all questions (3)

Questions? Get answers from Buffalo City Hall staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?