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Flagstaff Visitor Center

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Address: One East Route 66, Flagstaff, AZ 86001
Phone Number: +1 800 842 7293
8:00 am - 5:00 pm
Open now
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Sun 9:00 am - 4:00 pm
Mon - Sat 8:00 am - 5:00 pm

TripAdvisor Reviewer Highlights

Read all 209 reviews
Visitor rating
  • 120
  • 69
    Very good
  • 12
  • 3
  • 5
Professional, informative

Full of information and could not do enough t make sure we got the best out of our visit to the area.

5 of 5 starsReviewed May 18, 2015
Manchester, United Kingdom
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209 Reviews from our TripAdvisor Community

Date | Rating
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English first
Manchester, United Kingdom
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 18, 2015 NEW

Full of information and could not do enough t make sure we got the best out of our visit to the area.

Was this review helpful? Yes
Los Angeles, California
Top Contributor
56 reviews 56 reviews
14 attraction reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 16, 2015 NEW

Good place to get information on everything there is to do in the Flagstaff and Northern Arizona area. They have a good gift shop, too, and friendly staff.

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Taupo, New Zealand
12 reviews 12 reviews
4 attraction reviews
5 of 5 stars Reviewed May 13, 2015

Cute little place! We arrived there on a train at 4am and stayed until we could get food. IT had cute souvenirs and a friendly desk man :) It had a good bathroom where we could freshen up and a little bit of history too.

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Benton, Illinois
Top Contributor
63 reviews 63 reviews
12 attraction reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 9, 2015

great variety of information to be gained from the gift shop/visitor center within the train station. Lots of trains going by and a postcard or stuffed critter for every taste!

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Senior Reviewer
8 reviews 8 reviews
7 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 9, 2015

Staff here were excellent. They were walking encyclopaedia's on their area. They gave us Route 66 information and stamped our Route 66 passport. Gave us info and directions to Sedona; maps, brochures and booklets on all the wonderful attractions around Flagstaff and knew their history well.

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Top Contributor
317 reviews 317 reviews
189 attraction reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed May 7, 2015

I walked into the railway station building and ....there is the visitor center. Of course the railway station in an old style is there too. You can buy some gifts, ask about local attractions, take maps.

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Top Contributor
209 reviews 209 reviews
77 attraction reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed April 29, 2015

On 4/23/15, we stopped in to the Flagstaff visitors center and a train screamed by. I turned to my wife and said: "Oh, we just missed it." At that moment another train zipped by in the opposite direction. My comment then was about what are the odds of two so close together? The person behind the desk with whom we... More 

Was this review helpful? Yes 1
Sebastian, Florida
Top Contributor
552 reviews 552 reviews
222 attraction reviews
462 helpful votes 462 helpful votes
4 of 5 stars Reviewed April 20, 2015

No matter where you plan to visit in the area, stop at this visitor center. The people there are amazing; so willing to help and answer questions and offer suggestions. They will prove you with all the info you need to make your visit to the area one you'll never forget. They'll even tell you some great places to see... More 

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Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 19, 2015

Stopped in to get a Grand Canyon visitor pass. There was a person behind the desk, but she did not offer up to much information for us as she was busy with other people and was the only person ringing us merchandise. But I liked that we could purchase a visitor pass before we got to the Grand Canyon so... More 

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Top Contributor
57 reviews 57 reviews
37 attraction reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed April 16, 2015

I walked 2 miles to see the historic Flagstaff Downtown. I stopped in the visitor center. I was the only person in the center. The woman behind the counter was not happy to see me and did not want to answer any of my questions.

Was this review helpful? Yes
Jessica L, Manager at Flagstaff Visitor Center, responded to this review

Hello Jill- Thank you for taking the time to write a review for the Flagstaff Visitor Center. I apologize that you were not given the excellent customer service that we aim to provide. We are here to answer questions and assist visitors with all of their travel needs, there is no excuse for not proving this service. If you are... More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Flagstaff Visitor Center and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?