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Touch the Southwest

2401 W. Coronado Ave., Flagstaff, AZ 86001
928 213-9085
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94%
Ranked #8 of 41 Activities in Flagstaff
Owner description: Condé Nast Top Travel Specialist Bruce SawyerGrand Canyon Full-Day Tour Special with Classic...
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Attraction details
Hours:
Mon - Fri 9:00 am - 5:00 pm
Owner description: Condé Nast Top Travel Specialist Bruce SawyerGrand Canyon Full-Day Tour Special with Classic Picnic, Expert Guides (some with Ph.D.'s), and New Luxury Touring Vans. The only tour operator in the southwest honored by Condé Nast for producing the finest custom tours. We also offer private tours to the southwest’s best destinations conducted in new luxury SUVs by regional experts who give you the Insider Access no one else can.

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52 reviews from our community

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Date | Rating
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English first
Richmond, Virginia
1 review
5 of 5 stars Reviewed November 29, 2014 via mobile

I recently visited Arizona and my friend and I had an arranged tour for the two of us from Sedona with Touch the Southwest tour. We were contacted the night before and given information to make the tour successful and we were picked up the next morning by our guide Sam Hagler. We were so fortunate to have him. He... More 

Was this review helpful? Yes
Bruce S, Owner at Touch the Southwest, responded to this review

Dear "Becky o", Thank you for posting such a nice review of your time with us at Grand Canyon on Trip Advisor. We strive to provide our guests with the most comfortable touring vehicles operating in the area, the most knowledgeable guides in the industry, and the finest in customer service anywhere. I am pleased you had such a great... More 

1 review
4 of 5 stars Reviewed November 1, 2014

My brother, sister-in-law and I will never forget our recent Grand Canyon Tour. Your company provided comfortable transportation and courteous service along our scenic, though slightly unsettling drive. Our guide knew the area well and enlightened us with passion and awe from the time we were picked up until we returned to Sedona. The Canyon itself was a magnificent sight,... More 

Was this review helpful? Yes
Bruce S, Owner at Touch the Southwest, responded to this review

Dear "Jan L", Thank you for such a nice review about your day at Grand Canyon. We try our best to provide our guests with the finest guides in the region; we are so glad you enjoyed your day at the canyon. And I will pass along your kind words about our Classic Victorian Picnic to our Chef. I am... More 

Florida
Top Contributor
75 reviews 75 reviews
9 attraction reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 2, 2014

Talking with Bruce on our initial call we knew then this was the tour we were going with. He was like a friend. Then we made our reservations with Brenda and she was also great. Now for the tour, Sam could not have been a better informed guide. We were with him from 8am till 5pm. and we enjoyed every... More 

Was this review helpful? Yes
Bruce S, Owner at Touch the Southwest, responded to this review

Dear "Florida Shells", Thank you for such a glowing review about your day at Grand Canyon. We try our best to provide our guests with the finest guides in the region. Sam is one of these, a true professional in every regard with a background to match. Also, thank you for your praise about our Classic Victorian Picnic. I appreciate... More 

Hopewell Junction
Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 18, 2014 via mobile

Our trip to the Grand Canyon was the highlight of our trip to Sedona. It was supposed to be a rainy day but the weather was perfect. Sam, our guide was very informative, friendly, and genuine. You could just sense his passion for the parklands and the canyon. We walked the South Rim and was then transported to a beautiful... More 

Was this review helpful? Yes
Bruce S, Owner at Touch the Southwest, responded to this review

Dear "Connie_R_NY", Thank you for posting such a nice review of your time with us at Grand Canyon on Trip Advisor. We strive to provide our guests with the most comfortable touring vehicles operating in the area, the most knowledgeable guides in the industry, and the finest in customer service anywhere. I am pleased you had such a great time... More 

Las Vegas, Nevada
Senior Contributor
38 reviews 38 reviews
7 attraction reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 26, 2014

A great tour company with great guides Our hotel concierge set us up with this tour company and I'm so glad she did. First ,our guide Sam was excellent he knew a lot about the area and made for sure we were entertained on the 2 hour drive from Sedona. The time we spent in the canyon was long enough... More 

Was this review helpful? Yes 1
Bruce S, Owner at Touch the Southwest, responded to this review

Dear "LVScott702", Thank you for posting such a nice review of your time with us at Grand Canyon on Trip Advisor. We strive to provide our guests with the most comfortable touring vehicles operating in the area, the most knowledgeable guides in the industry, and the finest in customer service anywhere. I am pleased you had such a great time... More 

New York City, New York
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 13, 2014

While we had a good time on the trip, there were a couple of problems that should have been anticipated and avoided. For example, they scheduled us to visit the Pima air and space museum without realizing that we needed to make reservations in advance for the "boneyard" which was the reason we wanted to go; as a result, we... More 

Was this review helpful? Yes 2
Bruce S, Owner at Touch the Southwest, responded to this review

Dear "6charlie123", We're sorry to hear you had an unfortunate experience with us. As a Virtuoso Onsite company in the Southwest, we strive to provide our guests with the most knowledgeable guides in the industry and the finest in customer service anywhere. The air and space museum reservations mishap was an error that could have been easily avoided, and we... More 

Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 10, 2014

Our tour of the Grand Canyon was all we had hoped for. Rob was our guide and he was great. Very personable and knowledgeable. He soon seemed like an old friend. The weather was fabulous...such a beautiful day. The one complaint I had was that Rob's driving was somewhat scary to our whole group. But we are alive, so....

Was this review helpful? Yes
Bruce S, Owner at Touch the Southwest, responded to this review

Dear "vicky l", Thank you for posting such a nice review of your time with us at Grand Canyon on Trip Advisor. We strive to provide our guests with the most comfortable touring vehicles operating in the area, the most knowledgeable guides in the industry, and the finest in customer service anywhere. I am pleased you had such a great... More 

Monroe
Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 26, 2014

We made our decision on Touch the Southwest tours based solely on the kindness and friendliness of Brenda Kenan. She was wonderful, made me feel as if I had known her forever. We were picked up by Sam Hagler and our experience with this company went through the roof. Sam was so kind, friendly and most of all knowledgable. He... More 

Was this review helpful? Yes 1
Bruce S, Owner at Touch the Southwest, responded to this review

Dear "Cynthia W", Thank you for such a glowing review about your day at Grand Canyon. We have been fortunate enough to have Brenda with us for many years now and we are lucky to have her. We try our best to provide our guests with the finest guides in the region. Sam is one of these, a true professional... More 

Nashville
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 9, 2013

I want to thank Bruce for a wonderful day at the Canyon! As a single woman traveling alone, I was a bit reluctant to join a group, but Bruce was always certain I was comfortable throughout the day. His knowledge of the area and the rock formation was endless. And let’s not forget the wonderful lunch prepared for us. He... More 

Was this review helpful? Yes 2
Bruce S, Owner at Touch the Southwest, responded to this review

Dear "kaiinew", Thank you for posting such a nice review of your time with us at Grand Canyon on Trip Advisor. We strive to provide our guests with the most comfortable touring vehicles operating in the area, the most knowledgeable guides in the industry, and the finest in customer service anywhere. I am pleased you had such a great time... More 

New City, New York
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 6, 2013

After spending much time researching our trip to the southwest for our 30th anniversary, reading the reviews about Touch the Southwest , and speaking on the phone with their representatives, We carefully planned our trip centered around our much anticipated,guided tour of the Grand Canyon months in advance. Imagine our shock upon receiving a voicemail 3 days before the date... More 

Was this review helpful? Yes 7
Bruce S, Owner at Touch the Southwest, responded to this review

Dear "smiles4ot", We sincerely apologize for your unfortunate experience with us. As a Virtuoso Onsite company in the Southwest, we strive to provide our guests with the most knowledgeable guides in the industry and the finest in customer service anywhere. However, in this situation we failed to communicate clearly and in a timely manner to you, our important guest. We... More 

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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