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Grand Canyon Store

24 W Route 66, Flagstaff, AZ 86001
1-800-716-9389
Website
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Ranked #12 of 23 activities in Flagstaff
Type: Tours
Owner description: We are a Tour Planning and Information center. We have daily tours that will show you Grand Canyon Top to Bottom and surrounding area attractions!... more » Owner description: We are a Tour Planning and Information center. We have daily tours that will show you Grand Canyon Top to Bottom and surrounding area attractions! We also have a Retail Store with Grand Canyon and Route 66 gifts and apparel. « less
Useful Information: Bathroom facilities
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59 reviews from our community

Visitor rating
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Date | Rating
  • English first
  • Any
English first
Carlsbad, California
Reviewer
5 reviews 5 reviews
3 attraction reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 8, 2014

First they lied to me when I booked. We were supposed to be in a jeep taking us to the bottom of the Grand Canyon for white water rafting. This jeep ride was supposed to be 2-2 1/2 hours. Instead we spent close to four hours in a shuttle bus...miserable. Rafting trip was freezing cold. Lunch was awful. Helicopter up... More

Was this review helpful? Yes 2
Williams
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2014

This is a primo company with their own custom vehicles, awesome guides, and a fantastic narration. We journeyed to the "Center of the Earth" as the owner put it, right into the bedrock of the Grand Canyon, and the value is far better than a simple helicopter ride. For just a few dollars more, we got a full day with... More

Was this review helpful? Yes 3
La Jolla, California
1 review
5 of 5 stars Reviewed May 9, 2014

We made life long memories on our Grand Canyon Tour from Grand Canyon Tour Store. We had very little time for me and my hubby to plan our trip and at first I was worried at how family oriented this would be (as we have a 7 and 12 year old). It was utterly AMAZING. I only wished we had... More

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Poughkeepsie, New York
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 16, 2014

We booked the tour to see the canyon from the bottom- but there are several problems with this. Pros: our guide Dave was knowledgeable, pleasant and a great guide. We learned a lot about the geology and the flora and fauna on our ride into the canyon. I would give Dave 5 stars. Cons: you don't really get the sense... More

Was this review helpful? Yes 3
Portales, New Mexico
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 16, 2013

Our family of five adults signed up for Inner Canyon tour during the government shutdown. We were told that each bus holds thirteen people. This was an all-day program, and I chickened out and decided not to go (I tend to be claustrophobic and have problems with people's perfumes in closed spaces), but the rest of my family went. Each... More

Was this review helpful? Yes 2
West Boylston, Massachusetts
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 29, 2013

My wife and I and another couple took this trip from Williams and loved it! Our guide, John, was awesome and provided great explanations as well as having a good sense of humor. Given we we not going to hike the Grand Canyon or take a mule, this tour was the best option to get to the bottom and stick... More

Was this review helpful? Yes 1
Frisco, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 19, 2013

On August 4, 2013, my husband and I, with our two teenagers, embarked on one of the best times we have ever had. We chose to take a bus tour to the bottom of the Grand Canyon. Our tour guide's name is Jerry Bricker, and I would request him, specifically. He is tremendous. Jerry picked us up right on time... More

Was this review helpful? Yes 2
Orlando, Florida
Senior Contributor
46 reviews 46 reviews
10 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 31, 2013

Aug 29, 2013 Ultimate Package..We booked this tour online before we arrived. The van was almost new and very comfy seats with big clean windows. We were picked up promptly at The Wyndham Rec Center and immediately greeted by tour guide, David. So personable, knowledgeable and exhibited genuine interest in our day being the best day we could have under... More

Was this review helpful? Yes 1
Woodstock, Canada
Reviewer
3 reviews 3 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 28, 2013

We booked the one day white water rafting trip here. I have to say that it was a thrill and absolutely enjoyed our excursion down the Colorado River! Not for the feint of heart though, be sure that you're up for getting soaked and a thrilling rough water ride. I do wish that the tour company would warn people that... More

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Spotsylvania, Virginia
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 24, 2013 via mobile

The smooth water raft float was awesome. It could not have been any better. This part of the trip was provided by Colorado River Discovery. Had we known this was not a Grand Canyon Store tour we would have booked direct with CRD. This would have saved hours of transportation time and would have cost less than half what we... More

Was this review helpful? Yes 2
hOrselvr29226, Manager at Grand Canyon Store, responded to this review

Dear Darren B, I am sorry to hear that you were disappointed with our company although it sounds like you had an awesome time. The reason I feel we need to respond to you is that you made accusations that really are misleading to readers. Let me begin with the Smooth water that you actually did take with our company.... More

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