We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Mall at Steamtown

300 Lackawanna Ave., Scranton, PA
570-343-3400
Improve this listing
Ranked #2 of 2 Shopping in Scranton
Type: Malls
Activities: Shopping
5 visitor photos
Write a Review

54 reviews from our community

Visitor rating
    11
    11
    8
    14
    10
Date | Rating
  • English first
  • Any
English first
Top Contributor
65 reviews 65 reviews
11 attraction reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed September 13, 2014 NEW via mobile

What has happened to The Mall at Steamtown is so sad. There are only four real stores of substance open. There are so many empty store fronts that there is truly nothing to draw people in. There isn't anyplace to park a husband while you shop. For a relatively new project, this has to be disappointing for downtown Scranton.

Was this review helpful? Yes
New York
Contributor
18 reviews 18 reviews
3 attraction reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 24, 2014

Well what can I say about this "mall" that hasn't already been expressed. I have been visiting this mall from NY for the last 5 years. I stumbled upon this mall originally five years ago because I wanted to see the welcome to Scranton sign from the TV show "The Office". The mall was never exceptional but at least in... More

Was this review helpful? Yes
Scranton, Pennsylvania
Senior Contributor
41 reviews 41 reviews
26 attraction reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed July 19, 2014

This mall is not that old yet, it was built in I believe 1997 or maybe 1998. So here we are, not even 20 years later, and the place is going so down hill, it's embarassing! Let's examine : The building itself is beautiful. It's is excellent shape, it's decorated nicely, and even decorates for the major holidays. It's 2... More

Was this review helpful? Yes 2
Scotch Plains, New Jersey
Senior Contributor
48 reviews 48 reviews
4 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 17, 2014

This is the best mall in the area. Lots of bargain stores, lots of fashion stores, game room, food places and much more. I highly recommend shopping at the steam town mall.

Was this review helpful? Yes 1
Scranton, Pennsylvania
Senior Contributor
40 reviews 40 reviews
7 attraction reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed May 28, 2014

This Mall is heading downhill and is dying. People just like the open strip mall concept of easy parking and get in the store and back. Such a shame because I like downtown Scranton except for the parking and the fines! The last fine I received for parking, I will not visit downtown unless I have to.

Was this review helpful? Yes 1
Laval, Canada
Senior Contributor
34 reviews 34 reviews
5 attraction reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed April 1, 2014 via mobile

There's no big store, just unknow stores in this place. I really think this place is going down, that's sad cause it's right in downtown Scranton.

Was this review helpful? Yes 1
tulsa
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 8, 2014

Steam town = Ghost town. Victim of a declining city and a declining middle class. Al Boscov, get out while you still can!

Was this review helpful? Yes 1
Charleston, South Carolina
Senior Contributor
25 reviews 25 reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed February 2, 2014 via mobile

Sadly, this mall feels empty. It is like a ghosttown mall, you dont feel really safe inside. Not a bad one, but so much closed or empty stores. Food court is a mess. Normally, it makes me hungry, not this time. I was really disappointed by downtown mall in such a nice city.

Was this review helpful? Yes 1
Philadelphia
Senior Contributor
31 reviews 31 reviews
7 attraction reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 4, 2013

We visit this mall at least once a year when we're in Scranton. It's not a bad mall. It does have potential. It's a little outdated, but so are a lot of other malls. We were just there in November. It was decorated nice for Christmas. There weren't too many people walking around. The Santa Claus looked bored out of... More

Was this review helpful? Yes 1
Dickson City, Pennsylvania
Senior Contributor
27 reviews 27 reviews
14 attraction reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed December 3, 2013

The Mall at Steamtown is fading away. The Bon-Ton will be closing after the holidays leaving Boscov as the only anchor. The food court has an overpriced italian stand, Subway (which does not accept coupons), a Arthur Treachers/Nathans/Kenny Rogers combo (also pricey) and a affordable southern style food stand. Outsides the food court are better food deals such as Auntie... More

Was this review helpful? Yes 2

Travelers who viewed The Mall at Steamtown also viewed

 

Been to The Mall at Steamtown? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage The Mall at Steamtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing