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The Mall at Steamtown

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Address: 300 Lackawanna Ave., Scranton, PA
Phone Number: 570-343-3400
Today
10:00 am - 9:30 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 6:00 pm
Mon - Sat 10:00 am - 9:30 pm
Activities: Shopping

TripAdvisor Reviewer Highlights

Read all 62 reviews
Visitor rating
  • 11
    Excellent
  • 11
    Very good
  • 12
    Average
  • 18
    Poor
  • 10
    Terrible
Not busy mall

They are loosing a lot of stores. It's very quiet. Not a lot of children or teenagers. Lots of older people. It's a mall that seems ghostly. But I like not having to push my way... read more

3 of 5 starsReviewed April 12, 2015
wallis_tonya
,
Scranton, Pennsylvania

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62 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Greensburg, Pennsylvania
Level Contributor
163 reviews
65 attraction reviews
common_n_attraction_reviews_1bd8 79 helpful votes
2 of 5 stars Reviewed June 26, 2015

Boscov's is quite nice but the rest of the mall is pretty disappointing. Many closed store fronts. Two choices in food court. Pretty depressing.

Was this review helpful? Yes 1
East Granby, CT
Level Contributor
41 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed May 25, 2015

Wish we had skipped this stop on our visit to Scranton. Can't see this place open much longer. More closed stores and vacant spaces than stores that were actually operating on our recent very short visit.The food options were next to none with only two places in the food court open. Not sure if this was a bustling place at... More 

Was this review helpful? Yes 4
Syracuse, New York
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 18, 2015

The only reason the mall is famous is it's in the TV show "the office". I made a visit there but I sadly found out there are so many empty stores. So many stores closed I guess because of no visit. It's very disappointing.

Was this review helpful? Yes 1
Scranton, Pennsylvania
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 12, 2015

They are loosing a lot of stores. It's very quiet. Not a lot of children or teenagers. Lots of older people. It's a mall that seems ghostly. But I like not having to push my way through the crowds, so it works for me. I hope they find more stores. A real nice mall though.

Was this review helpful? Yes 1
Mt.Cobb PA
Level Contributor
105 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 84 helpful votes
1 of 5 stars Reviewed March 4, 2015

First if your visiting Scranton, make sure you stop by city hall and offer thanks for the high tax rate on gross sales that makes doing business in Scranton not business friendly (notice that many of the retailers are doing business outside of the city limits?). Next, take it off life support and let it die a respectable death. Since... More 

Was this review helpful? Yes 1
Pennsylvania
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed January 21, 2015

I remember coming here as a child and the mall was booming (It was also on The Office). I visited for the first time in probably 10 years or so and it was just dismal. The food court had two open places, many stores were closed, and many there were a lot of spaces available. We visited on a monday... More 

Was this review helpful? Yes 1
Germantown, Maryland
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 12, 2015

Went on a Sunday, not much going on, a lot of stores shut down. Food court had 2 stores only. Sad to see the malls are dying

Was this review helpful? Yes 1
Dalton, Pennsylvania
Level Contributor
25 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 1, 2014 via mobile

The mall is nice, great view of steamtown from the food court. Many stores, and food stores closed. Such a shame as it's a beautiful facility in a nice part of downtown Scranton. There are still other stores in the mall, and encourage you to visit those.

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Syracuse, New York
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 23, 2014

Seemed very empty when we visited. It was very dreary and depressing inside. We will be looking for other places to shop in the Scranton area. Too bad!

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Level Contributor
84 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed September 13, 2014 via mobile

What has happened to The Mall at Steamtown is so sad. There are only four real stores of substance open. There are so many empty store fronts that there is truly nothing to draw people in. There isn't anyplace to park a husband while you shop. For a relatively new project, this has to be disappointing for downtown Scranton.

Was this review helpful? Yes 1

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Additional Information about The Mall at Steamtown

Address: 300 Lackawanna Ave., Scranton, PA
Phone Number: 570-343-3400
Location: United States  >  Pennsylvania (PA)  >  Scranton
Open Hours:
Sunday 10:00 am - 6:00 pm
Monday 10:00 am - 9:30 pm
Tuesday 10:00 am - 9:30 pm
Wednesday 10:00 am - 9:30 pm
Thursday 10:00 am - 9:30 pm
Friday 10:00 am - 9:30 pm
Saturday 10:00 am - 9:30 pm

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