We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Mall at Steamtown

Sponsored by:
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: 300 Lackawanna Ave., Scranton, PA
Phone Number: 570-343-3400
Improve this listing
10:00 am - 9:30 pm
Open now
See all hours
Sun 10:00 am - 6:00 pm
Mon - Sat 10:00 am - 9:30 pm

TripAdvisor Reviewer Highlights

Read all 75 reviews
Visitor rating
  • 11
  • 12
    Very good
  • 13
  • 27
  • 12

this mall use to be packed and over the years its becoming less and less populated and it really is sad there is another one but that one isn't as close to me...

3 of 5 starsReviewed September 16, 2015
Maggie W

Similar Things to Do in Scranton

Add Photo Write a Review

75 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • Any
English first
Pasadena, California
Level Contributor
306 reviews
80 attraction reviews
common_n_attraction_reviews_1bd8 106 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Paying tribute to The Office remains the only reason to visit this mall. Struggles of the remaining shops adjacent to the shut storefronts makes it even more depressing than a completely vacant building.

Thank JackandResh
Level Contributor
36 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This COULD be a lovely mall but many of the stores are empty now it seems. The place was a ghost town with the exception of Boscovs.

Thank Swerky
A TripAdvisor Member
2 of 5 stars Reviewed October 14, 2015

I was here a few years ago and there were fewer vacant shops then. There are several vacant shops now. The food court has approximately three places to eat. I really think the city is missing out by not embracing the series "the office" more than they they do. Little to no mention of it. There are a lot of... More 

Thank A TripAdvisor Member
Level Contributor
25 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 10, 2015

Ok, where did everyone go? This place was so dead, even the zombies don't shop there. They need to replace their missing stores because there is more of them then stores open.

1 Thank Jillian D
Lindenwold, New Jersey, United States
Level Contributor
58 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed September 27, 2015

Growing up on a big city and then going to this mall was depressing. This mall has some of the basic stores, but not well stocked. The food court is below average.

1 Thank TDrum
Level Contributor
27 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 16, 2015

this mall use to be packed and over the years its becoming less and less populated and it really is sad there is another one but that one isn't as close to me...

1 Thank Maggie W
Level Contributor
16 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed September 16, 2015

This mall has the potential to be really nice but right now it's pretty pitiful. Very few stores. The nicest thing in the mall was the starbucks. Even the parking garage felt like something out of a scary movie! We won't be back for awhile.

1 Thank Lovvaca
Level Contributor
112 reviews
57 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed September 10, 2015

This mall is almost completely empty. It's like walking through a ghosttown. We went looking for the sign from the opening of the Office. It's there but it's not easy to find. It was down a side hallway and it's got a really cheesy display with it. I wouldn't bother stopping.

2 Thank Wic808
Lehigh Valley,PA
Level Contributor
73 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed August 16, 2015

Was surprised the mall was so empty on a hot Saturday with back to school shopping, but then realized half the stores are gone. We walked to the opposite side of Boscovs to find most stores vacant, even the other anchor store. It's a shame. Even the food court was vacated with just 2 offerings and maybe 4 or 5... More 

Thank LVPADad
Swansea, United Kingdom
Level Contributor
75 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed August 7, 2015

So much to offer at the shopping centre. I had never been to America before this time and everything does seem a lot different to back home. But a great centre maybe some more shops would do the trick

Thank Kayleigh H

Travelers who viewed The Mall at Steamtown also viewed


Been to The Mall at Steamtown? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from The Mall at Steamtown staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?