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The Mall at Steamtown

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Address: 300 Lackawanna Ave., Scranton, PA
Phone Number: 570-343-3400
Today
10:00 am - 9:30 pm
Open now
See all hours
Hours:
Sun 10:00 am - 6:00 pm
Mon - Sat 10:00 am - 9:30 pm
Activities: Shopping

TripAdvisor Reviewer Highlights

Read all 60 reviews
Visitor rating
  • 11
    Excellent
  • 11
    Very good
  • 12
    Average
  • 16
    Poor
  • 10
    Terrible
Not busy mall

They are loosing a lot of stores. It's very quiet. Not a lot of children or teenagers. Lots of older people. It's a mall that seems ghostly. But I like not having to push my way... read more

3 of 5 starsReviewed April 12, 2015
wallis_tonya
,
Scranton, Pennsylvania
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60 Reviews from our TripAdvisor Community

Date | Rating
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English first
Syracuse, New York
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed May 18, 2015 NEW

The only reason the mall is famous is it's in the TV show "the office". I made a visit there but I sadly found out there are so many empty stores. So many stores closed I guess because of no visit. It's very disappointing.

Was this review helpful? Yes
Scranton, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 attraction reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 12, 2015

They are loosing a lot of stores. It's very quiet. Not a lot of children or teenagers. Lots of older people. It's a mall that seems ghostly. But I like not having to push my way through the crowds, so it works for me. I hope they find more stores. A real nice mall though.

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Mt.Cobb PA
Top Contributor
101 reviews 101 reviews
8 attraction reviews
71 helpful votes 71 helpful votes
1 of 5 stars Reviewed March 4, 2015

First if your visiting Scranton, make sure you stop by city hall and offer thanks for the high tax rate on gross sales that makes doing business in Scranton not business friendly (notice that many of the retailers are doing business outside of the city limits?). Next, take it off life support and let it die a respectable death. Since... More 

Was this review helpful? Yes
Pennsylvania
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 21, 2015

I remember coming here as a child and the mall was booming (It was also on The Office). I visited for the first time in probably 10 years or so and it was just dismal. The food court had two open places, many stores were closed, and many there were a lot of spaces available. We visited on a monday... More 

Was this review helpful? Yes 1
Germantown, Maryland
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 12, 2015

Went on a Sunday, not much going on, a lot of stores shut down. Food court had 2 stores only. Sad to see the malls are dying

Was this review helpful? Yes 1
Dalton, Pennsylvania
Senior Contributor
23 reviews 23 reviews
7 attraction reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 1, 2014 via mobile

The mall is nice, great view of steamtown from the food court. Many stores, and food stores closed. Such a shame as it's a beautiful facility in a nice part of downtown Scranton. There are still other stores in the mall, and encourage you to visit those.

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Syracuse, New York
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 23, 2014

Seemed very empty when we visited. It was very dreary and depressing inside. We will be looking for other places to shop in the Scranton area. Too bad!

Was this review helpful? Yes
Top Contributor
74 reviews 74 reviews
13 attraction reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed September 13, 2014 via mobile

What has happened to The Mall at Steamtown is so sad. There are only four real stores of substance open. There are so many empty store fronts that there is truly nothing to draw people in. There isn't anyplace to park a husband while you shop. For a relatively new project, this has to be disappointing for downtown Scranton.

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Scranton, Pennsylvania
Senior Contributor
47 reviews 47 reviews
29 attraction reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed July 19, 2014 via mobile

This mall is not that old yet, it was built in I believe 1997 or maybe 1998. So here we are, not even 20 years later, and the place is going so down hill, it's embarassing! Let's examine : The building itself is beautiful. It's is excellent shape, it's decorated nicely, and even decorates for the major holidays. It's 2... More 

Was this review helpful? Yes 3
Scotch Plains, New Jersey
Top Contributor
72 reviews 72 reviews
9 attraction reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 17, 2014

This is the best mall in the area. Lots of bargain stores, lots of fashion stores, game room, food places and much more. I highly recommend shopping at the steam town mall.

Was this review helpful? Yes 3

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Typical questions asked:
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  • Is there a restaurant or café onsite?