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National Park Service Visitor Center

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Address: 2 New Liberty Street, Salem, MA
Phone Number: 978-740-1650
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Description:

Located on New Liberty Street across from the municipal parking garage and...

Located on New Liberty Street across from the municipal parking garage and next to the Peabody Essex Museum, the National Park Service Visitor Center is an ideal place to begin your visit to Salem and the Essex National Heritage Area. National Park Service Rangers and Volunteers will welcome you to the city and to the Heritage Area, and help you plan your visit.

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TripAdvisor Reviewer Highlights

Read all 291 reviews
Visitor rating
  • 170
    Excellent
  • 84
    Very good
  • 22
    Average
  • 11
    Poor
  • 4
    Terrible
Start your visit to Salem, MA here.

This spacious and modern visitor's center has everything you'll need for touring, including lodging, attractions and information on how to get around Salem. It is located very... read more

5 of 5 starsReviewed 3 weeks ago
Les F
,
Boylston, Massachusetts
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291 Reviews from our TripAdvisor Community

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Boylston, Massachusetts
Level Contributor
355 reviews
109 attraction reviews
common_n_attraction_reviews_1bd8 125 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This spacious and modern visitor's center has everything you'll need for touring, including lodging, attractions and information on how to get around Salem. It is located very close to the Peabody Essex Museum right in the heart of the historic attractions. The staff was very pleasant and cordial. Make sure you see the excellent 30-minute film on the history of... More 

Helpful?
Thank Les F
Hartly, Delaware, United States
Level Contributor
124 reviews
67 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed January 3, 2016

This is the first place you need to go when you get to Salem. I wish we had stopped in before we already got started exploring.

Helpful?
Thank AshleyMEvans
Woodbury, Connecticut
Level Contributor
55 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 28, 2015

It's an easy stop if you need to use the restrooms, and has a nice small gift shop of Salem memorabilia. One older gentleman at the desk gave us way more information than we requested, all very helpful with an interesting point of view.

Helpful?
Thank Brooksiders
Cuyahoga Falls, Ohio
Level Contributor
46 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed December 1, 2015

We received more information on attractions from our hotel. This was just not informative and was hard to get in and out of with all the crowds.

Helpful?
Thank dia4229
Salem, Massachusetts
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 17, 2015

Salem Visitor's Center must be your number 1 stop. Park rangers know everything~ ooddles of info! Great free movie, Past to Present, that is so well done and so interesting. Wonderful gift shop- clean bathrooms- parking right across the street.

Helpful?
Thank Kathy60954
New York City, New York
Level Contributor
29 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 15, 2015

Staff was very helpful in answering all kinds of questions. This is a good starting point for any Salem self guided tour. They have 2 films available throughout the day. I attended the film on the Witch Trials and it was informative. Access to the facility is free however there is a fee for the films. Clean restrooms are available... More 

Helpful?
Thank wolfspiritgirl
Melbourne, Australia
Level Contributor
52 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 10, 2015

A great friendly spot to pick up info on attractions in Salem, and our favourite pit-stop after too many ciders! Thank heavens for the visitor centre toilets. You saved our bacon countless times.

Helpful?
Thank Pseudee
Harrison, Nebraska
Level Contributor
178 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed October 31, 2015

When your traveling the folks of the National Park Service are there to help. The Salem Visitor Center was filled with helpful Rangers, that helped us understand the importance of the Salem sea trade of the 17 th and 18 th century. Thumbs Up

Helpful?
Thank RangerAJ
Northeast
Level Contributor
103 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed October 28, 2015

October is the busiest month here of course because of Halloween. Tourists that are young, and YOUNG at heart flock here to play. Which means big business for the area of course! Those Shops that are smart will smile with no sleep because it means $$$ and that's why they call it a "BUSINESS" to make potential sales. Those that... More 

Helpful?
Thank diamun
Idaho Falls, Idaho
Level Contributor
9 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 26, 2015

Large with a lot of information, restrooms, air conditioning. Very informative and the staff can tell you all types of stories and give tips on good eats!

Helpful?
Thank Kamfay

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