We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

National Park Service Visitor Center

Certificate of Excellence
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: 2 New Liberty Street, Salem, MA
Phone Number: 978-740-1650
Website
Description: Located on New Liberty Street across from the municipal parking garage and...
Located on New Liberty Street across from the municipal parking garage and next to the Peabody Essex Museum, the National Park Service Visitor Center is an ideal place to begin your visit to Salem and the Essex National Heritage Area. National Park Service Rangers and Volunteers will welcome you to the city and to the Heritage Area, and help you plan your visit.
read more

TripAdvisor Reviewer Highlights

Read all 238 reviews
Visitor rating
  • 143
    Excellent
  • 66
    Very good
  • 17
    Average
  • 9
    Poor
  • 3
    Terrible
Good place to start

You can pick up brochures, use the restroom and get an idea of where you want to start with your visit to Salem. There are a few exhibits if you want to spend time looking around... read more

4 of 5 starsReviewed July 24, 2015
Lynpal2014
,
Washington DC, District of Columbia
Add Photo Write a Review

238 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Asheville, North Carolina
Level Contributor
24 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 29, 2015 NEW

Past all of the dressed up witches, food tents, broomstick vendors and all round craziness of this area of Salem, light dawns on the visitor center. There are few public restrooms in Salem, so be sure to use the one at the visitor center. I wasn't overly impressed with this place. I honestly felt like the visitor center lacked quality... More 

Was this review helpful? Yes
Washington DC, District of Columbia
Level Contributor
9 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 24, 2015 NEW

You can pick up brochures, use the restroom and get an idea of where you want to start with your visit to Salem. There are a few exhibits if you want to spend time looking around there.

Was this review helpful? Yes
Level Contributor
32 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 22, 2015

The visitors' center was clean, helpful, and had good sized bathrooms. I wish the movie had been playing when we were there.

Was this review helpful? Yes
Syracuse, New York
Level Contributor
35 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 22, 2015

If you visit Salem,this is the best place to start. Friendly staff with lots of information on everything Salem. The place is really clean and they even have a special fountain for filling water bottles.

Was this review helpful? Yes
Green River
Level Contributor
15 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 20, 2015

The information desk staff was very helpful and pointed out on map attractions. When we asked about the Trolley Tour she didn't recommend or discourage but pointed out where to catch it. Wish she could have let us know what a disappointment it would be but know they aren't allowed. wish she could have helped us with parking--got burned with... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 16, 2015

Noticed from reviews that this has gone on for a while. No movies. I'd call. The lady at desk was very nice but we wanted historically accurate info on the witch trial & they seemed to have only the movie. Salem has many interesting aspects & we would have liked to look around more but had time only for brief... More 

Was this review helpful? Yes
North Andover, Massachusetts, United States
Level Contributor
9 reviews
3 attraction reviews
3 of 5 stars Reviewed July 15, 2015

If you want to read about the witch trials, this place will help you with your tours and literature. But they didn't have anything when I asked about Puritan history from 1630 to 1690.

Was this review helpful? Yes
Level Contributor
16 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 15, 2015

Enjoyed coming here to start our tour of Salem. Parking garage across the street is reasonable and convenient.

Was this review helpful? Yes
Madison, Wisconsin
Level Contributor
15 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 15, 2015

Put this visitor center on your map when you're touring Salem. They are well located and have clean bathrooms (not the easiest thing to find in Salem). The center itself is a good place to orient yourself in Salem.

Was this review helpful? Yes
Level Contributor
20 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 15, 2015

A great place with all the info and helpful staff you would ever need. What confused me here was the unnatural attempt to classify the town as a historic maritime one and poo poo the idea that it was the center of all things Witchy! The diorama of a fishing town, the boat in the lobby, the gifts all of... More 

Was this review helpful? Yes 2

Travelers who viewed National Park Service Visitor Center also viewed

 

Been to National Park Service Visitor Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about National Park Service Visitor Center

Address: 2 New Liberty Street, Salem, MA
Phone Number: 978-740-1650
Location: United States  >  Massachusetts (MA)  >  Salem

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Questions? Get answers from National Park Service Visitor Center staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?