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National Park Service Visitor Center

Address: 2 New Liberty Street, Salem, MA
Phone Number: 978-740-1650
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89%
Ranked #8 of 32 Attractions in Salem
Type: Tourist/ Visitor Centers, Traveler Resources
Owner description: Located on New Liberty Street across from the municipal parking garage and next to the Peabody...
More attraction details
Attraction details
Type: Tourist/ Visitor Centers, Traveler Resources
Owner description: Located on New Liberty Street across from the municipal parking garage and next to the Peabody Essex Museum, the National Park Service Visitor Center is an ideal place to begin your visit to Salem and the Essex National Heritage Area. National Park Service Rangers and Volunteers will welcome you to the city and to the Heritage Area, and help you plan your visit.

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201 reviews from our community

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    13
    6
    2
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
Top Contributor
118 reviews 118 reviews
36 attraction reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 30, 2014

A great place to start your tour of Salem. They show a brief video of the history of Salem and another video (fee based) that explains some the history of the Salem Witch trials. Great introduction prior to venturing out on tours with or without a guide. I'd recommend a guide to give you ideas of some of the history... More 

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Senior Reviewer
8 reviews 8 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 28, 2014

It is worth stopping in here. They have information on everything that is going on in town. Friendly staff and a really nice facility. It was extremely helpful! They also have brochures neatly displayed with all the attractions in town. We found that really helpful.

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New Haven, Connecticut
Top Contributor
109 reviews 109 reviews
37 attraction reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed November 23, 2014

We decided to go straight to the Center upon arriving in Salem.The street signs were confusing at best when you could find them. We were surprised to find there was no street parking available for visitors to the center but conveniently a municipal parking garage directly across the street. Our first experience with the dismal parking situation in Salem. The... More 

Was this review helpful? Yes 1
Franklin, NJ
Contributor
17 reviews 17 reviews
10 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 21, 2014

Although the tour we wanted to do was booked, they were very helpful with maps and questions. The gift shop had nice options. And I was told they have the cleanest restrooms.

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Leeds, United Kingdom
Senior Contributor
34 reviews 34 reviews
11 attraction reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed November 20, 2014

New to the area we'd heard of Salem. So first stop the information centre. A big room and far too much space. I tried to log on to their Wi-Fi but couldn't connect. After a few minutes I went over and interrupted the two guy's conversation. " No we don't have WiFi. Try one of the cafes in town." "so... More 

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Manitoba, Canada
Top Contributor
436 reviews 436 reviews
75 attraction reviews
158 helpful votes 158 helpful votes
5 of 5 stars Reviewed November 16, 2014 via mobile

Good place to start a day in Salem. Staff are friendly and knowledgable with lots of info and guides available.

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Chicago, Illinois
Top Contributor
80 reviews 80 reviews
40 attraction reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 13, 2014

We were on our last day of our 5 day salem trip before our flight back to Chicago, so we decided to stop in. We did EVERYTHING there was to do so we thought why not. It was alright. The gentleman behind the counter acknowledged us...(I think) or he could have been talking to someone else. He seemed a little... More 

Was this review helpful? Yes 1
Hyannis, Massachusetts
Senior Contributor
49 reviews 49 reviews
21 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 4, 2014

I went in late October when there was little parking, waiting times for the trolleys, lines/and or waiting times for most attractions,etc The people that work there are EXCELLENT giving tips on what part of the day to do attractions when less busy, and maps with highlighted directions for your particular choice of itinerary (sp?)

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Salem, Massachusetts
Senior Reviewer
7 reviews 7 reviews
5 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 3, 2014

We did a free guided tour of the "Friendship", a replica of an old schooner which is docked at Pickering Wharf. The docent was very interesting and engaging. A week earlier, I did the "self-guided" walk-on tour, which I liked even better; there were very interesting and knowledgable docents posted at different stations throughout the ship to explain and answer... More 

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East Wilton, Maine, United States
Reviewer
4 reviews 4 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 29, 2014

This is a good place to begin you exploration of Salem. Helpful, informative and one of the few things that is free.

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?