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National Park Service Visitor Center

2 New Liberty Street, Salem, MA
978-740-1650
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Ranked #6 of 41 Attractions in Salem
Type: Tourist/ Visitor Centers
Owner description: Located on New Liberty Street across from the municipal parking garage and next to the Peabody Essex Museum, the National Park Service Visitor Center... more » Owner description: Located on New Liberty Street across from the municipal parking garage and next to the Peabody Essex Museum, the National Park Service Visitor Center is an ideal place to begin your visit to Salem and the Essex National Heritage Area. National Park Service Rangers and Volunteers will welcome you to the city and to the Heritage Area, and help you plan your visit. « less
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189 reviews from our community

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Date | Rating
  • English first
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English first
Miami, Florida, United States
Senior Reviewer
7 reviews 7 reviews
6 attraction reviews
5 of 5 stars Reviewed October 21, 2014 NEW

If you're new to town, definitely stop here first! They have plenty of information as well as friendly staff that can answer all your questions. The center also has some historical exhibits worth checking out while you're there. They also have a clean, accessible public bathroom in case you just arrived from a long road trip (as I did) and... More

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Chicopee, Massachusetts
Top Contributor
93 reviews 93 reviews
20 attraction reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 20, 2014 NEW via mobile

I always try to stop in places like this. Help to support all the parks and historic places. Very welcoming and nice knowledgable staff. Nice little souvenir store. Brochures on any and everything. Clean bathrooms. Some exhibits that were helpful. Try to stop in and show your support.

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Felton, California
Top Contributor
355 reviews 355 reviews
172 attraction reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed October 17, 2014 NEW

Lots of good information and knowledgeable personnel. Nice gift shop. Good place to start your visit in Salem. They have good area maps.

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Athens, Alabama
Contributor
16 reviews 16 reviews
5 attraction reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 15, 2014

The visitor center is wonderful - very informative tours. The people that work there were very informative and let us know there was a lot more to Salem than the 90 days of hesteria

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Lafayette, Louisiana
Senior Contributor
44 reviews 44 reviews
24 attraction reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed October 14, 2014

We stopped to buy a trolley tour ticket, but also liked looking around the visitor's center for brochures and other information. You can catch the trolley right outside on the corner, but also at other stops.

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Oxford, Alabama
Contributor
16 reviews 16 reviews
7 attraction reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 13, 2014

The staff in the visitor center are very helpful. We stayed to see the movie and found it to be better than the Witch Museum. When you tour Salem, start here for all information needed for your visit.

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Mechanicsville, Virginia
Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 12, 2014

We went here on Friday, October 10, 2014. We did not see the movies however we stopped in to use the restroom as well as look around and get some information. There is a fee to see one of the movies. There was one guy who just didn't seem like he wanted to help us or even be there. He... More

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Jonathan P, Manager at National Park Service Visitor Center, responded to this review

We apologize for the condition of our restrooms during your visit. October is our busiest month of the year and we receive thousands of visitors through our restrooms each day. We're working to improve the cleanliness of the restrooms during these peak periods. More

Portsmouth, New Hampshire
Senior Contributor
41 reviews 41 reviews
21 attraction reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 12, 2014

I've visited this Visitor Center many times. It's conveniently located across from a large, public parking garage, and near the indoor shopping mall on Essex St. However, unless you know what you're looking for (a big, new-ish brick building), you may not realize it's part of the National Park Service. Inside the a/c is very welcomed in the summer, and... More

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Minneapolis
Top Contributor
186 reviews 186 reviews
101 attraction reviews
130 helpful votes 130 helpful votes
2 of 5 stars Reviewed October 11, 2014 via mobile

I have never been at a national park site where you have to pay to watch the orientation movie. The witch history movie here is $5 per adult and $3 for kids. It is so unbelievably bad that we almost walked out (several other patrons were wise enough to do so). It was so terrible that felt they should have... More

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Jonathan P, Manager at National Park Service Visitor Center, responded to this review

MNwanderers, I'm sorry that your visit to Salem and our Visitor Center was not satisfactory. I want to note for you - and future visitors - that our Orientation Film for Salem Maritime National Historic Site is free. The film is titled "Where Past is Present" and offers an overview of the history and culture of the area. The film... More

Toronto, Canada
Top Contributor
76 reviews 76 reviews
21 attraction reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 8, 2014

I came here by fluke and so glad I did. It was a nice walk from the train station to the visitor Center. The park rangers will explain each attraction and let you choose which one is best for you with no pressure. My park ranger suggested many things and I choose Salem Witch Museum and Custom House. They have... More

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