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National Park Service Visitor Center

2 New Liberty Street, Salem, MA
978-740-1650
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Ranked #5 of 41 Attractions in Salem
Type: Tourist/ Visitor Centers
Owner description: Located on New Liberty Street across from the municipal parking garage and next to the Peabody Essex Museum, the National Park Service Visitor Center... more » Owner description: Located on New Liberty Street across from the municipal parking garage and next to the Peabody Essex Museum, the National Park Service Visitor Center is an ideal place to begin your visit to Salem and the Essex National Heritage Area. National Park Service Rangers and Volunteers will welcome you to the city and to the Heritage Area, and help you plan your visit. « less
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192 reviews from our community

Visitor rating
    117
    57
    11
    6
    1
Date | Rating
  • English first
  • Any
English first
East Wilton, Maine, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 29, 2014 NEW

This is a good place to begin you exploration of Salem. Helpful, informative and one of the few things that is free.

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Houston, Texas
Contributor
15 reviews 15 reviews
7 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2014 NEW

This is an extremely well-designed visitors center, not overwhelming, and conveniently located across from one of the main parking garages. As first time visitors to Salem, it was great to be able to walk right across the street, grab a street map, and get started on our walking tour. The people inside were very friendly as well, and the exhibits... More

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Carmel, California
Top Contributor
64 reviews 64 reviews
14 attraction reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 25, 2014 NEW

This is an excellent first stop for any visit to Salem. We were able to acquire lots of information that was very helpful throughout the day. Did not like the fee that was charged for the movie; I expect there are some families that miss this informative piece due to the $$$ to see it!

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Miami, Florida, United States
Senior Reviewer
7 reviews 7 reviews
6 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 21, 2014

If you're new to town, definitely stop here first! They have plenty of information as well as friendly staff that can answer all your questions. The center also has some historical exhibits worth checking out while you're there. They also have a clean, accessible public bathroom in case you just arrived from a long road trip (as I did) and... More

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Chicopee, Massachusetts
Top Contributor
93 reviews 93 reviews
20 attraction reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 20, 2014 via mobile

I always try to stop in places like this. Help to support all the parks and historic places. Very welcoming and nice knowledgable staff. Nice little souvenir store. Brochures on any and everything. Clean bathrooms. Some exhibits that were helpful. Try to stop in and show your support.

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Felton, California
Top Contributor
408 reviews 408 reviews
203 attraction reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed October 17, 2014

Lots of good information and knowledgeable personnel. Nice gift shop. Good place to start your visit in Salem. They have good area maps.

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Athens, Alabama
Contributor
16 reviews 16 reviews
5 attraction reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 15, 2014

The visitor center is wonderful - very informative tours. The people that work there were very informative and let us know there was a lot more to Salem than the 90 days of hesteria

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Lafayette, Louisiana
Senior Contributor
44 reviews 44 reviews
24 attraction reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed October 14, 2014

We stopped to buy a trolley tour ticket, but also liked looking around the visitor's center for brochures and other information. You can catch the trolley right outside on the corner, but also at other stops.

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Oxford, Alabama
Contributor
17 reviews 17 reviews
8 attraction reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 13, 2014

The staff in the visitor center are very helpful. We stayed to see the movie and found it to be better than the Witch Museum. When you tour Salem, start here for all information needed for your visit.

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Mechanicsville, Virginia
Contributor
11 reviews 11 reviews
6 attraction reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 12, 2014

We went here on Friday, October 10, 2014. We did not see the movies however we stopped in to use the restroom as well as look around and get some information. There is a fee to see one of the movies. There was one guy who just didn't seem like he wanted to help us or even be there. He... More

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Jonathan P, Manager at National Park Service Visitor Center, responded to this review

We apologize for the condition of our restrooms during your visit. October is our busiest month of the year and we receive thousands of visitors through our restrooms each day. We're working to improve the cleanliness of the restrooms during these peak periods. More

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