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Jewel Cave National Monument

11149 US Hwy 16, Building B12, Custer, SD 57730
+1 605-673-8300
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Ranked #10 of 26 Attractions in Custer
Certificate of Excellence 2014
Type: Caverns/ Caves, National Parks
Activities: Group tours/day tour, Group tours/walking tour, Hiking
Owner description: Jewel Cave National Monument is home to one of the longest caves in the world. Offering an assortment of cave formations and recreational... more » Owner description: Jewel Cave National Monument is home to one of the longest caves in the world. Offering an assortment of cave formations and recreational opportunities, many visitors are truly amazed by this underground wilderness. Most impressive is the fact that exploration and discovery continue to take place at this significant natural resource. As part of the National Park Service, the Monument offers four different types of cave experiences: Scenic Tour (1 hour and 20 minutes), Discovery Talk (20 minutes) Historic Lantern Tour (1 hour and 45 minutes), and Wild Cave Tour (3 to 4 hours). Furthermore, an array of surface programs are also available during the summer months, which include guided nature hikes, interpretive patio talks, and special events. NOTE: Beginning around April 1, 2014, Hwy 16 within the monument will be under construction. Traffic delays will occur throughout the spring, summer, and fall seasons. This is combined with a parking lot improvement project near the visitor center. For these reasons, advanced tour reservations will not be available in 2014. Cave tour tickets will only be made available on a first come first serve basis at the Monument. Interested park guests are welcome to call the visitor center directly for planning assistance. « less
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441 reviews from our community

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English first
New Smyrna, FL
Top Contributor
79 reviews 79 reviews
15 attraction reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed September 1, 2014 NEW

On the whole, we feel that the U.S. National Park Service does great things. But, there's always something at the bottom of any pecking order. On this particular day, Jewel Cave was right down at the bottom of the NPS list. For starts, the parking lot and Visitor Center entrance area were undergoing renovation, in a way that maximized inconvenience... More

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Westborough, Massachusetts
Top Contributor
63 reviews 63 reviews
31 attraction reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 31, 2014 NEW via mobile

They offer 3 types of tours into the cave. We took the medium one due to time. It was still a great tour of the cave. We had recently been to a national park cave in Wisconsin (Cave of the Mounds) and this one was much different. It was large both in height and length ( at this time it... More

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Tucson,Az
Top Contributor
192 reviews 192 reviews
48 attraction reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed August 30, 2014 NEW

It is a nice cave and its cool to be in the 3rd largest cave in the world but I must say neither my wife or I were wowed. We've been in smaller caves that had better formations. Its still a neat cave w/ some huge rooms. However another issue was that we felt the tour group (we did the... More

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Saint Paul, Minnesota
Top Contributor
452 reviews 452 reviews
178 attraction reviews
199 helpful votes 199 helpful votes
5 of 5 stars Reviewed August 28, 2014 NEW

This is a fantastic cave. Our guide had a great way with groups and this isn't a tour for folks that may have issues with stairs. There are a lot of stairs, about 40% of them going up. The cave lives up to its name with a lot of crystal formations and flowstone, etc. It's fun for all ages, but... More

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Sioux Falls, South Dakota
Senior Contributor
21 reviews 21 reviews
16 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 27, 2014 NEW

We took the 'Scenic Tour' through the cave. There are A LOT of stairs, but it's a very enjoyable tour. We were able to see many different rock formations and unique aspects of the cave on this tour.

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Columbus, Nebraska, United States
Contributor
12 reviews 12 reviews
6 attraction reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 26, 2014

I had been to this cave over 20 years ago. I would choose a different one if I could do over. Our guide was very nervous, and while she knew her facts, had a hard time leading the tour with out a hundred "umm's" and "you know's". Our 9 year old had fun, but we did not see a lot... More

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Hammond, Wisconsin
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 25, 2014

My boyfriend and I excitedly anticipated this stop on our road trip during the months of planning; unfortunately, we were disappointed. We intended to do the Historic Lantern Tour but were declined due to my shoes - rubber soled, closed toe Keens do not qualify as rubber soled, closed toe shoes apparently. Be sure to have the right shoes or... More

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NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for taking the time to compose a review of Jewel Cave National Monument. We apologize for any inconveniences you experienced during your visit, and we hope you come back to the Black Hills in the future ... and provide the monument with a nother "try" after the construction projects. We have tried very hard to update our website... More

Reviewer
5 reviews 5 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 25, 2014

All tours were full, roads terrible, construction. Drove 40 more miles to cave only to find all tours were filled, should be a sign on highway by Custer to let visitors know.

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NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for your feedback. Tickets for our tours are first come first serve, and during the busy summer months that does often result in selling out during mid-day. For ticket information and tour availability the best thing to do is call the monument. That number is 605-673-8300. The road construction on Highway 16 is looking good and on the... More

Huntington Beach, California
Senior Contributor
43 reviews 43 reviews
14 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 25, 2014

We did a morning tour and it was awesome. You walk quite a bit, but you see many different formations inside the cave and learn about the history of them. It is so huge inside, stopped at 3-4 caverns. NOTE: Allow extra time to get there because they are doing work on the highway. If you only have time to... More

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Reviewer
5 reviews 5 reviews
4 attraction reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 24, 2014 via mobile

Took the scenic tour of the cave with my family of 6. Everyone had a good time, even the 3 year old. Nate was our ranger guide, and he was informative and well spoken. This cave did not have a lot of stalagmites and such, but had some really cool crystal formations, and some bacon formations, which were cool. This... More

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