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Jewel Cave National Monument

11149 US Hwy 16, Building B12, Custer, SD 57730
+1 605-673-8300
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Ranked #10 of 26 Attractions in Custer
Certificate of Excellence 2014
Type: Caverns/ Caves, National Parks
Activities: Group tours/day tour, Group tours/walking tour, Hiking
Owner description: Jewel Cave National Monument is home to one of the longest caves in the world. Offering an assortment of cave formations and recreational... more » Owner description: Jewel Cave National Monument is home to one of the longest caves in the world. Offering an assortment of cave formations and recreational opportunities, many visitors are truly amazed by this underground wilderness. Most impressive is the fact that exploration and discovery continue to take place at this significant natural resource. As part of the National Park Service, the Monument offers four different types of cave experiences: Scenic Tour (1 hour and 20 minutes), Discovery Talk (20 minutes) Historic Lantern Tour (1 hour and 45 minutes), and Wild Cave Tour (3 to 4 hours). Furthermore, an array of surface programs are also available during the summer months, which include guided nature hikes, interpretive patio talks, and special events. NOTE: Beginning around April 1, 2014, Hwy 16 within the monument will be under construction. Traffic delays will occur throughout the spring, summer, and fall seasons. This is combined with a parking lot improvement project near the visitor center. For these reasons, advanced tour reservations will not be available in 2014. Cave tour tickets will only be made available on a first come first serve basis at the Monument. Interested park guests are welcome to call the visitor center directly for planning assistance. « less
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438 reviews from our community

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English first
Saint Paul, Minnesota
Top Contributor
440 reviews 440 reviews
166 attraction reviews
198 helpful votes 198 helpful votes
5 of 5 stars Reviewed August 28, 2014 NEW

This is a fantastic cave. Our guide had a great way with groups and this isn't a tour for folks that may have issues with stairs. There are a lot of stairs, about 40% of them going up. The cave lives up to its name with a lot of crystal formations and flowstone, etc. It's fun for all ages, but... More

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Sioux Falls, South Dakota
Contributor
19 reviews 19 reviews
14 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 27, 2014 NEW

We took the 'Scenic Tour' through the cave. There are A LOT of stairs, but it's a very enjoyable tour. We were able to see many different rock formations and unique aspects of the cave on this tour.

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Columbus, Nebraska, United States
Contributor
12 reviews 12 reviews
6 attraction reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 26, 2014 NEW

I had been to this cave over 20 years ago. I would choose a different one if I could do over. Our guide was very nervous, and while she knew her facts, had a hard time leading the tour with out a hundred "umm's" and "you know's". Our 9 year old had fun, but we did not see a lot... More

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Hammond, Wisconsin
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 25, 2014 NEW

My boyfriend and I excitedly anticipated this stop on our road trip during the months of planning; unfortunately, we were disappointed. We intended to do the Historic Lantern Tour but were declined due to my shoes - rubber soled, closed toe Keens do not qualify as rubber soled, closed toe shoes apparently. Be sure to have the right shoes or... More

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NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for taking the time to compose a review of Jewel Cave National Monument. We apologize for any inconveniences you experienced during your visit, and we hope you come back to the Black Hills in the future ... and provide the monument with a nother "try" after the construction projects. We have tried very hard to update our website... More

Reviewer
5 reviews 5 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 25, 2014 NEW

All tours were full, roads terrible, construction. Drove 40 more miles to cave only to find all tours were filled, should be a sign on highway by Custer to let visitors know.

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Huntington Beach, California
Senior Contributor
41 reviews 41 reviews
13 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 25, 2014 NEW

We did a morning tour and it was awesome. You walk quite a bit, but you see many different formations inside the cave and learn about the history of them. It is so huge inside, stopped at 3-4 caverns. NOTE: Allow extra time to get there because they are doing work on the highway. If you only have time to... More

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Reviewer
5 reviews 5 reviews
4 attraction reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 24, 2014 NEW via mobile

Took the scenic tour of the cave with my family of 6. Everyone had a good time, even the 3 year old. Nate was our ranger guide, and he was informative and well spoken. This cave did not have a lot of stalagmites and such, but had some really cool crystal formations, and some bacon formations, which were cool. This... More

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Saint Paul, Minnesota
Senior Contributor
34 reviews 34 reviews
16 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 23, 2014 NEW

We did the scenic tour with our 5 & 7 year old. I was a bit worried after reading some reviews about the number of steps, but our kids did great!! The 5-year-old did get a tiny bit antsy during some of the "talks" that the ranger was giving, but it wasn't anything disruptive. We all really enjoyed this unique... More

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Senior Contributor
37 reviews 37 reviews
21 attraction reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 23, 2014 NEW

We were here many years ago and now returned to bring the family. First of all the car park was totally ruined with works which meant we had to park the RV about half a mile away and walk back, despite suffering a leg injury at the time. We found out later that there should have been a courtesy vehicle... More

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NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

We appreciate the constructive feedback, and we apologize for the issues that your family experienced. Construction projects have been occuring within and around the monument since this past spring, and we truly have managed our visitor services to the best of our ability. We certainly understand that not everyone will enjoy their time at the monument, due to the projects.... More

Waterloo, Ontario, Canada
1 review
4 of 5 stars Reviewed August 23, 2014

A tour through the jewel cave is a must if you are in the area. The formations are fascinating. But what stood out most to me was the skill and care that our guide, Shannon, took to educate us about the history of the cave, without insulting our faith. While evolution scientists believe that cave formations occurred by small amounts... More

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