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Jewel Cave National Monument

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Address: 11149 US Hwy 16, Building B12, Custer, SD 57730
Phone Number: +1 605-673-8300
Website
Today
8:30 am - 4:30 pm
Open now
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Hours:
Sun - Sat 8:30 am - 4:30 pm
Activities: Group tours/day tour, Group tours/walking tour, Hiking
Description: Jewel Cave National Monument is home to one of the longest caves in the...
Jewel Cave National Monument is home to one of the longest caves in the world. Offering an assortment of cave formations and recreational opportunities, many visitors are truly amazed by this underground wilderness. Most impressive is the fact that exploration and discovery continue to take place at this significant natural resource. As part of the National Park Service, the monument offers four different types of cave experiences: Scenic Tour (1 hour and 20 minutes), Discovery Talk (20 minutes) Historic Lantern Tour (1 hour and 45 minutes), and Wild Caving Tour (3 to 4 hours). During the winter months, limited tour options are available. Furthermore, the monument is open Mondays through Fridays through early March. NOTE: The parking lot near the visitor center is under construction through the winter of 2015. Visitors are advised to use the shuttle service when going to and from the visitor center and follow the directional signs accordingly. Furthermore, cave tour tickets will only be made available on a first come first serve basis at the monument. Interested park guests are welcome to call the visitor center directly for planning assistance.
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TripAdvisor Reviewer Highlights

Read all 494 reviews
Visitor rating
  • 278
    Excellent
  • 141
    Very good
  • 45
    Average
  • 18
    Poor
  • 12
    Terrible
AN AMAZING EXPERIENCE.

From Custer, it is not a very long drive. You will however need a map or directions to be sure to find it, without getting lost. Be sure that you can cope with being... read more

5 of 5 starsReviewed March 26, 2015
Pommietraveller200
,
Northwich, United Kingdom
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494 Reviews from our TripAdvisor Community

Date | Rating
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English first
Northwich, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 attraction reviews
5 of 5 stars Reviewed March 26, 2015 NEW

From Custer, it is not a very long drive. You will however need a map or directions to be sure to find it, without getting lost. Be sure that you can cope with being underground, in a confined space, in a slow moving queue of other visitors, before paying to go into this amazing cave.

Was this review helpful? Yes
Watertown, South Dakota
Top Contributor
154 reviews 154 reviews
60 attraction reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 20, 2015

We had a great timw and our guide was very knowledgeable. It did get quite cold so you may want to have a sweater or light jacket handy

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Aberdeen, South Dakota
Senior Contributor
28 reviews 28 reviews
6 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 11, 2015

We took the kids and we all loved it. It did get a little cool, so I'm glad I had a sweatshirt along. The walking wasn't difficult either. It was a great learning experience for all of us, and not something we could do just anywhere. The wait was about 30 minutes, but the dispay upstairs kept us busy until... More 

Was this review helpful? Yes 2
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for visiting the Monument during the off-season. The winter months are typically "quiet" in the Black Hills, but there still is a lot to do on "your" public lands. We are glad that your family had a great visit, and we are pleased to read that our new exhibits and displays captured your attention. We hope you are... More 

Buckinghamshire, UK
Senior Contributor
27 reviews 27 reviews
8 attraction reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 27, 2014

These caves are excellent. I have been to other caves in the UK but nothing on the scale of these, the walk through all of the caverns and the different rocks and views are amazing. The tour and the guide were great, I would recommend this to anyone visiting the area.

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NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for the wonderful review. Our staff takes great pride in helping visitors learn even more about the Monument and hopefully expose them to the natural wonders of America. We appreciate your kind words, and you can be assured that our staff gets even more motivated by the positive feedback of our guests. Take care, More 

Langley City, Canada
Top Contributor
285 reviews 285 reviews
200 attraction reviews
188 helpful votes 188 helpful votes
5 of 5 stars Reviewed December 14, 2014

We stopped with our group to do the cave tours. We heard that it gets busy very quickly, so we were there just before opening so get the first tours of the day. By the time we were leaving there were already 50-100 people waiting for their tours, so this was a good call on our part. I did the... More 

Was this review helpful? Yes 4
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for sharing your views online about Jewel Cave National Monument. we are glad to read that your group experienced some educational opportunities on site. We hope you come back to the Black Hills again, as the Monument offers a few more tours that may be of interest to you. Best wishes, More 

Foothill Ranch, California
Top Contributor
202 reviews 202 reviews
117 attraction reviews
351 helpful votes 351 helpful votes
4 of 5 stars Reviewed December 14, 2014

We barely caught the last tour of the day. It took us down to the Target room for a quick view of the wonders that lay beneath. The Ranger was very knowledgeable and welcomed inquiring minds that just had to know. If you have the time to take a full tour, I'd recommend doing one of those options.

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NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for taking the time to post a review of the Monument online. Your feedback will likely help future visitors, especially during the off-season. We hope you are able to come back in the future and perhaps take part in one of the longer tours. More 

Marietta, Ohio
Senior Contributor
46 reviews 46 reviews
32 attraction reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 11, 2014

We love caves and caverns and then one was definitely worth going to - would recommend. Somewhat strenuous.

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NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for sharing your thoughts on TripAdvisor. We are happy that you chose to visit Jewel Cave National Monument. Best wishes, More 

Summerset, South Dakota
Senior Reviewer
7 reviews 7 reviews
4 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2014

We went in late October for my birthday! I had never been to a cave before so we decided to go here. We went on the Scenic Tour and because it was the off season only had about 10 people on the tour with us. We were very impressed with the ranger who was very knowledgeable and enthusiastic! We could... More 

Was this review helpful? Yes
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for sharing your feedback about Jewel Cave National Monument. October is a beautiful time of year to visit the monument, as well as the entire Black Hills. The temperatures seem to be nicer, and the summer "crowds" have retreated back home for school and other commitments. For this reason, we often hear from visitors that late September into... More 

MT
Top Contributor
100 reviews 100 reviews
10 attraction reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 2, 2014

We debated whether to go to Jewel Cave or not, after getting first-hand experience with the traffic delays on our way into Custer, but we decided to go first thing in the morning and hope for the best. (Construction is supposed to wrap up this winter so it should be better next summer) I am so glad we went! Jewel... More 

Was this review helpful? Yes
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for sharing the feedback. We are happy to read that your visit was interactive and educational, and we hope you do consider another trip to Jewel Cave in 2015. If you do happen to make plans for a Wild Caving Tour, please keep in mind that these strenuous tours do not start until about mid-June and are limited... More 

Custer, South Dakota
Senior Reviewer
8 reviews 8 reviews
4 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 2, 2014

We toured this cave twice with different sets of relatives and both tour guides were absolutely stellar both in their knowledge of the cave and their enthusiasm. The "mini-museum" is not to be missed, either. We took the 90 minute tour both times and it was well worth the price of admission ($12 each). Even the giftshop was superior with... More 

Was this review helpful? Yes 1
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for the kind words and for taking time to share your positive experiences with others through TripAdvisor. The staff takes great pride in providing exceptional service ... and most importantly, they try to engage all audiences through a sense of exploration and discovery. You can be assured that your review made our staff "smile." We also appreciate your... More 

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