We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jewel Cave National Monument

11149 US Hwy 16, Building B12, Custer, SD 57730
+1 605-673-8300
Website
Improve this listing
84%
Ranked #6 of 20 Attractions in Custer
Certificate of Excellence 2014
Type: Caverns/ Caves, National Parks, Landmarks
Activities: Group tours/day tour, Group tours/walking tour, Hiking
Owner description: Jewel Cave National Monument is home to one of the longest caves in the world. Offering an...
More attraction details
Attraction details
Type: Caverns/ Caves, National Parks, Landmarks
Activities: Group tours/day tour, Group tours/walking tour, Hiking
Hours:
Sun - Sat 8:30 am - 4:30 pm
Owner description: Jewel Cave National Monument is home to one of the longest caves in the world. Offering an assortment of cave formations and recreational opportunities, many visitors are truly amazed by this underground wilderness. Most impressive is the fact that exploration and discovery continue to take place at this significant natural resource. As part of the National Park Service, the monument offers four different types of cave experiences: Scenic Tour (1 hour and 20 minutes), Discovery Talk (20 minutes) Historic Lantern Tour (1 hour and 45 minutes), and Wild Caving Tour (3 to 4 hours). During the winter months, limited tour options are available. Furthermore, the monument is open Mondays through Fridays through early March. NOTE: The parking lot near the visitor center is under construction through the winter of 2015. Visitors are advised to use the shuttle service when going to and from the visitor center and follow the directional signs accordingly. Furthermore, cave tour tickets will only be made available on a first come first serve basis at the monument. Interested park guests are welcome to call the visitor center directly for planning assistance.
Write a Review

491 reviews from our community

Visitor rating
    275
    141
    45
    18
    12
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Langley City, Canada
Top Contributor
248 reviews 248 reviews
177 attraction reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed December 14, 2014 NEW

We stopped with our group to do the cave tours. We heard that it gets busy very quickly, so we were there just before opening so get the first tours of the day. By the time we were leaving there were already 50-100 people waiting for their tours, so this was a good call on our part. I did the... More 

Was this review helpful? Yes
Foothill Ranch, California
Top Contributor
202 reviews 202 reviews
118 attraction reviews
272 helpful votes 272 helpful votes
4 of 5 stars Reviewed December 14, 2014 NEW

We barely caught the last tour of the day. It took us down to the Target room for a quick view of the wonders that lay beneath. The Ranger was very knowledgeable and welcomed inquiring minds that just had to know. If you have the time to take a full tour, I'd recommend doing one of those options.

Was this review helpful? Yes
Marietta, Ohio
Senior Contributor
39 reviews 39 reviews
26 attraction reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 11, 2014

We love caves and caverns and then one was definitely worth going to - would recommend. Somewhat strenuous.

Was this review helpful? Yes
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for sharing your thoughts on TripAdvisor. We are happy that you chose to visit Jewel Cave National Monument. Best wishes, More 

Summerset, South Dakota
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2014

We went in late October for my birthday! I had never been to a cave before so we decided to go here. We went on the Scenic Tour and because it was the off season only had about 10 people on the tour with us. We were very impressed with the ranger who was very knowledgeable and enthusiastic! We could... More 

Was this review helpful? Yes
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for sharing your feedback about Jewel Cave National Monument. October is a beautiful time of year to visit the monument, as well as the entire Black Hills. The temperatures seem to be nicer, and the summer "crowds" have retreated back home for school and other commitments. For this reason, we often hear from visitors that late September into... More 

MT
Top Contributor
87 reviews 87 reviews
8 attraction reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 2, 2014

We debated whether to go to Jewel Cave or not, after getting first-hand experience with the traffic delays on our way into Custer, but we decided to go first thing in the morning and hope for the best. (Construction is supposed to wrap up this winter so it should be better next summer) I am so glad we went! Jewel... More 

Was this review helpful? Yes
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for sharing the feedback. We are happy to read that your visit was interactive and educational, and we hope you do consider another trip to Jewel Cave in 2015. If you do happen to make plans for a Wild Caving Tour, please keep in mind that these strenuous tours do not start until about mid-June and are limited... More 

Custer, South Dakota
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
5 of 5 stars Reviewed December 2, 2014

We toured this cave twice with different sets of relatives and both tour guides were absolutely stellar both in their knowledge of the cave and their enthusiasm. The "mini-museum" is not to be missed, either. We took the 90 minute tour both times and it was well worth the price of admission ($12 each). Even the giftshop was superior with... More 

Was this review helpful? Yes
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for the kind words and for taking time to share your positive experiences with others through TripAdvisor. The staff takes great pride in providing exceptional service ... and most importantly, they try to engage all audiences through a sense of exploration and discovery. You can be assured that your review made our staff "smile." We also appreciate your... More 

Senior Reviewer
9 reviews 9 reviews
4 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 12, 2014

This was a fabulous place to go! The parking lot was a mess, but they shuttled people back and forth to the Visitor's Center. We got the last 4 tickets the day we went. We ended up going back to town and getting lunch since it was quite awhile until our tour. The kiddos totally LOVED it. My son wants... More 

Was this review helpful? Yes
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for taking the time to share your feedback about Jewel Cave National Monument. We are sorry to hear that you had to "wait" until the last tour of the day. But, it appears that your family was able to have lunch and perhaps take advantage of our Gateway Community of Custer, South Dakota. We are happy to read... More 

London, United Kingdom
Contributor
14 reviews 14 reviews
3 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 5, 2014

Wow! this is just an amazing place! although the tour is less than a mile, it seems like you have done much more, not because it is physically tiring, but because there is so much to see and the ranger was so interesting: We didn't notice the distance we walked. The Ranger (Scott?) was superb - clearly with an immense... More 

Was this review helpful? Yes 1
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for the great comments and especially for highlighting the efforts of Park Ranger Scott. We are always happy to read feedback on TripAdvisor that complements our actions, but we take even greater pride in knowing "how" we connected with park visitors. Your comments not only motivate our staff, but they provide us with solid feedback for future training... More 

Rapid City, South Dakota
Contributor
15 reviews 15 reviews
4 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 2, 2014

The scenic cave tour was amazing. Our tour guide was very knowledgable and genuinely enthusiastic about the cave and her job, and it showed. The scenic tour was well worth the $12. Make sure to get there about 30 minutes early to give time to take the shuttle to the visitors' center, since the parking lot is under construction. Also... More 

Was this review helpful? Yes
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for the feedback, and we especially appreciate the reviews from our local visitors. It is not uncommon to hear from an assortment of local guests about visiting "close to home" sites in the National Park Service for the very first time. There are numerous public land sites in the Black Hills, and it is difficult at times to... More 

Eureka, California
Contributor
11 reviews 11 reviews
4 attraction reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 1, 2014

Very informative guide. Tour takes about an hour and a half. If you enjoy caves you will like Jewel Cave. Good parking and easy access in the cave.

Was this review helpful? Yes
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for sharing your feedback online. We appreciate the input and personal observations. Take care, More 

Travelers who viewed Jewel Cave National Monument also viewed

 

Been to Jewel Cave National Monument? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Questions? Get answers from Jewel Cave National Monument staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?