We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The American Bicycle Rental Company

325 Burgundy Street, New Orleans, LA 70112
+1 504-324-8257
Website
Improve this listing
Ranked #22 of 178 Activities in New Orleans
Owner description: Customer Satisfaction is Our Top Priority! All rentals include a helmet, a high quality lock,lights for night riding, a custom cycling map and baskets... more » Owner description: Customer Satisfaction is Our Top Priority! All rentals include a helmet, a high quality lock,lights for night riding, a custom cycling map and baskets on women's bikes at No Extra Charge. We offer 24 hour self-returns in a secure indoor facility (the only company in New Orleans to offer this option). Our entire fleet of bikes are custom ordered for our company and are MADE IN THE U.S.A.! « less
Write a Review

221 reviews from our community

Visitor rating
    194
    19
    5
    0
    3
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Swedish first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 14, 2014 NEW

My husband and I rented cruisers for the day and had an absolute blast! Laura was extremely helpful and friendly. We got a map and some directions and recommendations from Laura and everything was spot on. We will definitely do this again ok when we return. Best way to get out and see the city.

Was this review helpful? Yes 1
AmericanBikeRentalCo, Owner at The American Bicycle Rental Company, responded to this review

Hi Sonja! Thanks for taking the time to write us a positive review, we appreciate it! Laura has been a great addition to our company and we couldn't be happier with the feedback and online reviews about her customer service she's been giving to all of our riders. Whenever you guys come back to New Orleans, it would be our... More

New York City, New York
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 14, 2014 NEW

The bikes was good, solid, new. It's a bit more expense than the others though. The orientation/customer service was brisk and rushed, e.g. don't you dare ask a question when I'm giving my spiel. Would certainly make sense it if it was a busy day or when they're instructing a large group, but when you only have 1 costumer in... More

Review collected in partnership with this attraction

Was this review helpful? Yes
AmericanBikeRentalCo, Owner at The American Bicycle Rental Company, responded to this review

Hi James, My apologies for the less than stellar service that you received when visiting our shop. Do you know who helped you (Ryan, Teddy, Mike or James)? If you can tell me who provided you rushed service on a slow day, I will be sure to address the problem to ensure that it doesn't happen again. As you have... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 4, 2014 via mobile

The bikes are great to ride and the people are very accommodating. I rented for 4 hrs then wants to extend over night and there were no troubles. Would definitely go back.

Was this review helpful? Yes 4
AmericanBikeRentalCo, Owner at The American Bicycle Rental Company, responded to this review

Hi Stacey, Thanks for your positive review of our business, we were glad that we could be of service to you! We are grateful for your business, and will be sure to have a bike ready to go for you the next time you make it to town. Ryan Bergeron Owner - American Bike More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 4, 2014

We chose ABR because they open earlier than others, have new bikes, keep them inside and allow 24 hr returns. They are very knowledgable about were to ride. We had a great 4 hr ride.

Was this review helpful? Yes 4
Palm Springs, California
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 25, 2014

Nice guys, good price. Bikes were in great and safe working condition. And we liked that they didn't have any of the tacky advertising placed on many rental bikes, which sort of screams "tourist."....;)

Review collected in partnership with this attraction

Was this review helpful? Yes 5
AmericanBikeRentalCo, Owner at The American Bicycle Rental Company, responded to this review

Hello Skip, Thanks for taking the time to write us a good review, it's much appreciated! We considered putting advertising on our bikes when we opened 4 years ago, but then decided that our riders probably wouldn't want to be seen as a tourist when cruising the back streets of the city. Apparently, we made the right decision ;) Thank... More

Green Cove Springs, Florida, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 25, 2014

The process of renting was painless and very affordable. I would rent again. It is much easier to get around The French Quarter on a bicycle. On hot days you will stay cooler. I was able to see more in shorter period of time. Plenty of bikes to choose from

Review collected in partnership with this attraction

Was this review helpful? Yes 4
AmericanBikeRentalCo, Owner at The American Bicycle Rental Company, responded to this review

Hi Thomas, Thanks for your business and your review! You are correct when you say that seeing the French Quarter is much quicker by bike, it really is the best way to cover lots of ground in a short amount of time. We're glad to hear that you enjoyed yourself, and were able to stay fairly cool on the steamy... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 18, 2014

We had a wonderful rental with The American Bicycle Rental Company. My son and I each rented a bike and were walked through all of the terms of the rental clearly. We were given good information on how to keep our bikes secure throughout the city, and things to look out for that we may not have even thought of.... More

Review collected in partnership with this attraction

Was this review helpful? Yes 2
AmericanBikeRentalCo, Owner at The American Bicycle Rental Company, responded to this review

Hi Jessica, Thank you for taking the time to write us a positive review! We are happy to hear that you found our information useful; not only do we rent bikes, but we look at ourselves as your bicycle concierges. We want you to get the most out of your time in New Orleans, and we hope that you did.... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2014

Nice bikes and helpful staff, definitely made getting around the city much easier. Prices are comparable to most and a military discount makes it cheaper!

Was this review helpful? Yes 1
AmericanBikeRentalCo, Owner at The American Bicycle Rental Company, responded to this review

Hello Michael, Thanks for taking the time to write us a great review! Since day 1, my company has offered discounts to our military men & women; as a 15 year veteran on the Air Force & Air National Guard, I believe that a discount for service members is the least that I can do. Thanks again for the review... More

Birmingham
Senior Contributor
26 reviews 26 reviews
6 attraction reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 5, 2014

We rented bikes for one day and it was as easy as I've ever experienced. The bikes they carry are great and they provide a lock and basket and map. We took it from their shop all the way to City Park on Esplanade. The ride is beautiful and the homes on that street are incredible. The bike lane is... More

Was this review helpful? Yes 3
AmericanBikeRentalCo, Owner at The American Bicycle Rental Company, responded to this review

Ahoy Big Jim, Thanks for the detailed review about our bikes and your experience with American Bike. We pride ourselves in great customer service and sturdy American made bikes. The name for the business was derived from using the last major American cruiser bike manufacturer in the U.S. Side note - Since opening 4 years ago, there have been at... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 30, 2014

Friendly employees, clear explanations, prices in the average, not very confident with Holland-style bikes

Review collected in partnership with this attraction

Was this review helpful? Yes 1
AmericanBikeRentalCo, Owner at The American Bicycle Rental Company, responded to this review

Thank you for your review Marianna but please forgive me I'm having trouble understanding your 3 star rating of our company. You loved our service, our employees, and our prices are average being that we have the only custom ordered fleet of American made bikes anywhere close to our city, but you gave us a 3 star based on the... More

Travelers who viewed The American Bicycle Rental Company also viewed

 

Been to The American Bicycle Rental Company? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage The American Bicycle Rental Company, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing