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Replacements

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Address: 1089 Knox Rd, Greensboro, NC 27301
Website
Today
9:00 am - 7:00 pm
Closed now
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Hours:
Sun - Sat 9:00 am - 7:00 pm

TripAdvisor Reviewer Highlights

Read all 57 reviews
Visitor rating
  • 36
    Excellent
  • 18
    Very good
  • 1
    Average
  • 0
    Poor
  • 2
    Terrible
Excellent place

This is truly a wonderful place. The customer service is excellent. They have saved me numerous times when a piece was chipped or broken and was desperate for a replacement... read more

4 of 5 starsReviewed May 19, 2015
Linda B
,
Greensboro, North Carolina
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57 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
  • Any
English first
Greensboro, North Carolina
Top Contributor
172 reviews 172 reviews
10 attraction reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed May 19, 2015

This is truly a wonderful place. The customer service is excellent. They have saved me numerous times when a piece was chipped or broken and was desperate for a replacement. Even if they don't have it, you can sign up for notification of when they get it. I believe they do tours but would check their website or give them... More 

Was this review helpful? Yes
campngirl
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 12, 2015

During my visit to the store on this past Sunday morning I was made to feel comfortable and welcome. The tour was very informative. All of the staff treated me as a guest in their home. I left feeling like I wanted to continue my contact with the company by purchasing online and perhaps selling some of my own pieces... More 

Was this review helpful? Yes
Senior Contributor
22 reviews 22 reviews
4 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 5, 2015

This place was huge! Amazing selection of tableware & antiques for sale at great prices... They do tours every hour which I did not do, but would probably be worth it. I found it fascinating to walk around and shop. In the middle of nowhere so you might want a GPS to find it... Lol... Great experience for anyone!

Was this review helpful? Yes
Sydney, Australia
Top Contributor
900 reviews 900 reviews
450 attraction reviews
363 helpful votes 363 helpful votes
5 of 5 stars Reviewed April 20, 2015

Amazing how a hobby has become a million dollar business. This is THE place to come to replace that broken or missing piece of grandma's china or silver set. Of course, you can also buy online, but being here is all part of the fun. They have an amazing 13 million pieces and 360,000 patterns in stock and the facility... More 

Was this review helpful? Yes
Bridgetown, Barbados
Senior Reviewer
9 reviews 9 reviews
4 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 17, 2015

As stated above fun, free, educational. It would appear that replacements is not only a great place to visit, it seems like a great place to work!

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new york, ny
Contributor
19 reviews 19 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 7, 2015 credit card Amex Card Member Review

We needed to supplement our out of stock pattern ahead of hosting easter dinner. Replacements had our pattern and exceeded their expected delivery time by almost a week!

Was this review helpful? Yes
Leesburg, Virginia
Top Contributor
71 reviews 71 reviews
6 attraction reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 28, 2015

We visited to buy and replace some dinner and glassware. But even if you are not doing that, seeing how this facility works and taking the tour, is worth the time! They also have an interesting display of old and rare items, as well as a "bargain" corner.

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Daylesford
Senior Contributor
43 reviews 43 reviews
12 attraction reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed March 26, 2015 credit card Amex Card Member Review

I ordered some pieces of our Wedgwood Sterling dinner service over this internet site and they arrived in pristine condition, perfectly packaged - this is an organisation that cares about its customers.

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Mexico City, Mexico
Senior Contributor
26 reviews 26 reviews
4 attraction reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 24, 2015 credit card Amex Card Member Review

Good Service, obviously you will pay a "price" for those sets not in production....Look for sales sometimes. I haven't yet tried their "handcrafted" pieces of my china.....

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Top Contributor
161 reviews 161 reviews
46 attraction reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 22, 2015

Elizabeth was the best salesperson ever! We looked like bums on our 10 hour drive home, but she treated us like royalty! My mother bought from this company for years. I wish she was still alive we could have spent all day there! She was very knowledgable of my sterling pattern, antique crystal pattern, and china patterns. She went out... More 

Was this review helpful? Yes

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?