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Address: 1089 Knox Rd, Greensboro, NC 27301
Website
Today
9:00 am - 7:00 pm
Closed now
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Hours:
Sun - Sat 9:00 am - 7:00 pm

TripAdvisor Reviewer Highlights

Read all 52 reviews
Visitor rating
  • 32
    Excellent
  • 17
    Very good
  • 1
    Average
  • 0
    Poor
  • 2
    Terrible
Excellent Service

We needed to supplement our out of stock pattern ahead of hosting easter dinner. Replacements had our pattern and exceeded their expected delivery time by almost a week!

5 of 5 starsReviewed April 7, 2015
tskd
,
new york, ny
credit card Amex Card Member Review
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52 Reviews from our TripAdvisor Community

Date | Rating
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English first
new york, ny
Contributor
19 reviews 19 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 7, 2015 credit card Amex Card Member Review

We needed to supplement our out of stock pattern ahead of hosting easter dinner. Replacements had our pattern and exceeded their expected delivery time by almost a week!

Was this review helpful? Yes
Leesburg, Virginia
Top Contributor
71 reviews 71 reviews
6 attraction reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 28, 2015

We visited to buy and replace some dinner and glassware. But even if you are not doing that, seeing how this facility works and taking the tour, is worth the time! They also have an interesting display of old and rare items, as well as a "bargain" corner.

Was this review helpful? Yes
Daylesford
Senior Contributor
41 reviews 41 reviews
11 attraction reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed March 26, 2015 credit card Amex Card Member Review

I ordered some pieces of our Wedgwood Sterling dinner service over this internet site and they arrived in pristine condition, perfectly packaged - this is an organisation that cares about its customers.

Was this review helpful? Yes
Mexico City, Mexico
Senior Contributor
24 reviews 24 reviews
4 attraction reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 24, 2015 credit card Amex Card Member Review

Good Service, obviously you will pay a "price" for those sets not in production....Look for sales sometimes. I haven't yet tried their "handcrafted" pieces of my china.....

Was this review helpful? Yes
Top Contributor
154 reviews 154 reviews
46 attraction reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed March 22, 2015

Elizabeth was the best salesperson ever! We looked like bums on our 10 hour drive home, but she treated us like royalty! My mother bought from this company for years. I wish she was still alive we could have spent all day there! She was very knowledgable of my sterling pattern, antique crystal pattern, and china patterns. She went out... More 

Was this review helpful? Yes
Tampa, Florida
Senior Contributor
29 reviews 29 reviews
7 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 10, 2015 credit card Amex Card Member Review

I love this place! I have ordered pieces from an antique set of china in the past, so I knew what to expect...perfection. Yes, the pieces are a bit more in cost, but to be able to replace a broken or chipped gravy bowl, when a manufacturer has stopped making them....priceless! Every piece is wrapped and boxed as if it... More 

Was this review helpful? Yes
Senior Contributor
29 reviews 29 reviews
22 attraction reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 26, 2015

Be sure to take the free tour and then spend time walking around. This IS the place to find replacement dinner ware.

Was this review helpful? Yes
New Britain, Connecticut
Senior Contributor
47 reviews 47 reviews
18 attraction reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 4, 2015

I stopped by to check the store out. I was immediately greeted and given a quick rundown of the layout and even where restrooms were. So many choices, and the staff was very kind and offered to look anything up.

Was this review helpful? Yes
SE WI
Top Contributor
67 reviews 67 reviews
6 attraction reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 28, 2015 credit card Amex Card Member Review

I LOVE this company for so many reasons! yeasr can go by, byt then I need a member of my dish set and they have exactly what I need! Ordering is a breze, delivery is prompt and I get what i ordered-no problems! The items are always very well packed. By the way, if you care, they allow their employees... More 

Was this review helpful? Yes
Flagstaff, Arizona
2 reviews
5 of 5 stars Reviewed January 15, 2015 credit card Amex Card Member Review

I've used Replacements for years and have never been disappointed. Fragile items are wrapped well and are sent quickly. I recommend them for hard to find items.

Was this review helpful? Yes

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?