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Guinness World Records Museum

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Address: 631 Parkway, Gatlinburg, TN
Phone Number: 865-430-7800
Website
Description: See the Amazing Book come to Life through incredible displays, cool...
See the Amazing Book come to Life through incredible displays, cool interactive games, trivia, themed galleries and video! Hundreds of Unbelievable Exhibits! Enjoy World Records from the amazing groups of Sports, Space, Animals, Food, Human Achievement and many more! Featured Memorabilia of Famous Record Holders including Elvis, Beatles, Michael Jordan, Michael Jackson and MUCH More!
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TripAdvisor Reviewer Highlights

Read all 277 reviews
Visitor rating
  • 14
    Excellent
  • 28
    Very good
  • 64
    Average
  • 70
    Poor
  • 101
    Terrible
Dark, Dingy and Dirty

This museum was very outdated and run down. I do not feel it was a good value for our money as a family. The kids were very disappointed.

2 of 5 starsReviewed March 22, 2015
melanie37467
,
Rensselaer, Indiana
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277 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Asheville, North Carolina
Top Contributor
56 reviews 56 reviews
33 attraction reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed March 25, 2015 NEW

I think the concept is great and what they did have was interesting. However I felt it was to small and the exhibits were poorly done. I found they focused a lot on United States records and not so much on world records. For example the military section told of the biggest US submarine but didn't say anything about the... More 

Was this review helpful? Yes
Mark I, Manager at Guinness World Records Museum, responded to this review

blueiceraptor, Thank you for sharing your experience at our attraction! We are committed to constantly improving, and your review will help us to enhance our attraction's guest experience. Thank you! More 

Rensselaer, Indiana
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 22, 2015

This museum was very outdated and run down. I do not feel it was a good value for our money as a family. The kids were very disappointed.

Was this review helpful? Yes
Mark I, Manager at Guinness World Records Museum, responded to this review

melanie37467, I am disappointed that your experience was not what you expected it to be! Thank you for writing to us, we use all these reviews to enhance our guest's experience. Thank you again for writing your review. We hope you will give us another shot next time your in town! More 

Chattanooga, Tennessee
Senior Contributor
25 reviews 25 reviews
6 attraction reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 20, 2015

We bought a package deal, so I don't regret choosing this attraction, but the others were more entertaining.

Was this review helpful? Yes
Mark I, Manager at Guinness World Records Museum, responded to this review

Michelle W, Thank you for sharing your experience with us! I am happy to see that you took advantage of our U-Pick combo! We use all the information we get from these reviews to improve our guest's experience! Thank you again for reviewing us! We hope to have you back! More 

Reviewer
3 reviews 3 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 18, 2015 via mobile

We bought the package deal and we where so excited at first til we git in and there not a lot of things in there like I thought there would be or like they said and my girls had to go use the restroom and the women's was not working out of order so had to take her to the... More 

Was this review helpful? Yes
Mark I, Manager at Guinness World Records Museum, responded to this review

babygirl3031, I would initially like to thank you for taking the time to write a review. We appreciate your feedback so that we are able to continue to improve. Unfortunately, regarding the women's restroom, we had a hot water pipe burst. I have been advised that there was a sign leading to another women's restroom, but it sounds like you... More 

Contributor
13 reviews 13 reviews
9 attraction reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 17, 2015

We bought a package ticket of Ripley attractions. This is one my husband wanted to see. We were about 100 feet inside the door when he regretted his decision. There are signs with Guinness Records through out the building. For the under sea record holders, there is a very poorly done under sea area where some rocks are painted blue... More 

Was this review helpful? Yes
Mark I, Manager at Guinness World Records Museum, responded to this review

Mrsreed0412, I dislike reading that you did not enjoy your time with us, however, I would certainly like to thank you for leaving a review. We take our reviews seriously and use that feedback to improve our attraction. We hope that you will give us another opportunity. Thank you! More 

Adel, Iowa
Senior Reviewer
10 reviews 10 reviews
3 attraction reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 16, 2015

This was the First Guinies World Record Museum so we were excited. Big dissolution. Everything seemed to be cheap replicas of the real things. The cool stuff was outside the door to get you to go in but the farther you went, the more you realized that it was truly a tourist trap. I would not recommend it.

Was this review helpful? Yes
dakotae575, Manager at Guinness World Records Museum, responded to this review

Vicky R, We would like to thank you for your review. I would like to apologize to you for your experience, we do not want to be a tourist trap, we want this museum to interesting to all people and we see that we have some things that we need to work on. We are always looking for new ways... More 

Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 11, 2015

Our family decided on some rainy day activities the world records museum was the worst. We where expecting more displays and replicas instead they have pictures and plaques. There where some interactive exhibits but few worked properly. It would be an OK place for someone with out kids that likes to and has time to read the facts but then... More 

Was this review helpful? Yes 1
dakotae575, Manager at Guinness World Records Museum, responded to this review

Chris B, We would like to thank you for taking your time to share your experience with us. We are always looking for new ways of improvement and your review will help us to do so. We will make sure that we get the problems taken care of and we hope that you will give us another opportunity. Thank you! More 

Reviewer
5 reviews 5 reviews
5 attraction reviews
1 of 5 stars Reviewed March 10, 2015

This was the worst waste of money and time. We were in and out in around 20 minutes. Would have been sooner had there not been people in the way. The interactive pieces don't work at all. I would have been better off buying the book. Wish I could get my money back! Don't waste your time.

Was this review helpful? Yes
dakotae575, Manager at Guinness World Records Museum, responded to this review

Stephanie E, Thank you for your review. We apologize for your experience and we have a lot of work to do it sounds like. We are constantly looking for new ways of improvement. We hope that you will give us another opportunity. Thank you! More 

Senior Reviewer
10 reviews 10 reviews
4 attraction reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 10, 2015

My husband loves world records. We bought the year ripleys pass which I highly recommend even if you are only staying the weekend. You can do all the attractions as many times as you want and no waiting in line. I enjoyed the records. It's dated but it's still a cool thing to do.

Was this review helpful? Yes
dakotae575, Manager at Guinness World Records Museum, responded to this review

Wiggleross, Thank you for your review! We are elated to read that you had a great experience and enjoyed seeing all of the world records and going through our museum! We hope that you will come back to see us again soon! Thank you! More 

Indiana
Contributor
14 reviews 14 reviews
7 attraction reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 27, 2015

It is worth visiting once. If there were more stuff to it then I would definitely visit for a second time. I have to say I think it is a bit over priced for a ticket here.

Was this review helpful? Yes 2
dakotae575, Manager at Guinness World Records Museum, responded to this review

Jenn S, Thank you for your review.We do hope that you enjoyed your visit and it sounds like we need to improve. We are looking for ways to improve everyday and your review will help us to do so. We hope that you will give us another opportunity. Thank you! More 

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