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Ober Gatlinburg Ski Resort & Amusement Park

1001 Parkway, Gatlinburg, TN 37738
+1 865-436-5423
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Ranked #36 of 50 Activities in Gatlinburg
Type: Trams, Ski/ Snowboard Areas, Amusement/ Theme Parks, Sports
Activities: Ice skating
Owner description: From downtown Gatlinburg, hop on to the 120 passenger aerial tramway for a ride to this ski area...
Useful Information: Activities for young children, Activities for older children
More attraction details
Attraction details
Type: Trams, Ski/ Snowboard Areas, Amusement/ Theme Parks, Sports
Activities: Ice skating
Owner description: From downtown Gatlinburg, hop on to the 120 passenger aerial tramway for a ride to this ski area with a 600-foot vertical drop, nine beautiful trails and an amusement park complete with indoor ice skating, wildlife encounter, Alpine Slide, water rides and more.
Useful Information: Activities for young children, Activities for older children

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986 reviews from our community

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Date | Rating
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English first
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 20, 2014 NEW

I had read about the horrible customer service and so I wasn't shocked when I got there that the staff running the majority of the inner amusement park and shops were less than helpful. However everyone we encountered in the skiing department was polite and helpful. It was my 2nd time skiing, ever. The guys operating the ski lift were... More 

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2 reviews
1 of 5 stars Reviewed December 19, 2014 NEW

Terrible. Worst customer service I have ever seen. You are given absolutely NO direction when you ask questions at the "mall". Different rental stations are unorganized and you are not told where to go for the next step in the process. Staff is VERY unprepared in the equipment rentals, nothing was explained. As first time skiers we were expecting a... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 18, 2014 NEW

Really enjoyed the snow tubing last weekend. $25 for an hour and a half of fun. We took drinks with us , saved about $2.50 per drink. The food was really good at the snack bars there.

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2 reviews
1 of 5 stars Reviewed December 18, 2014 NEW

The staff was so frustrating I almost started screaming. It seemed that nobody could answer even simple questions. At one point after skiing we were told we would have to walk outside in our socks to get to our shoes. I told them that would not be happening and they could just open the door. The staff inside was rude... More 

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Atlanta,Georgia
Top Contributor
108 reviews 108 reviews
40 attraction reviews
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed December 17, 2014 NEW

We drove to the top, took shuttle from the parking lot. Went over Thanksgiving week. there was ice skating and tubing available, did not partake. I thought the tubing run was too short. Wanted to eat in the main restaurant, Seasons,but settled for one of the other fast food options. got a nondescript hamburger, bland tasting. only had potato chips,... More 

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Fort Payne, Alabama
Senior Contributor
45 reviews 45 reviews
13 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 15, 2014 NEW

Ice skating rink was neat, but my daughter complained about the ice being so chipped, not long after she was finished they did bring out the zamboni. Unlimited rides on the carousel for $3.50 with a hand stamp. Tubing is for 1 1/2 hours and starts at certain session times. Lots of fun. Plenty of tshirts, gloves, hats, and snack... More 

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Anmoore, West Virginia
Contributor
15 reviews 15 reviews
5 attraction reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 13, 2014

We had talked about visiting Ober since we started coming down. So we visited this year, wasn't impressed at all. maybe it was just me cause everybody else seems to like it that I have talked to, so you will just have to find out for yourself. Maybe I'm just being too critical.

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Raleigh, North Carolina
Senior Contributor
23 reviews 23 reviews
6 attraction reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 10, 2014

We didn't do any of the rides as we decided to drive up after dinner one night. The view was spectacular. Great photos. The ride up is very windy, so drive carefully.

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 9, 2014 via mobile

I could write about being lied to, mislead, misinformed, rude customer service, mismanagement, inability to deliver the attractions promised, poor setup, or poor management as I've had personal bad experiences with each. The short version is this is by far the worst run place I've ever visited and (shame one me)I visit every year and it's always bad. The good:... More 

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 8, 2014 via mobile

The tram ride up to the ski resort is a must, beautiful views of the town and mountains. Sometimes the tram can have a bit of a wait to ride, but it's worth it and when you buy tickets you can use them two days in a row. At the park snow tubing is lots of fun and a must... More 

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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