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Savannah Walks

Neighborhood: Downtown
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Address: 35 Barnard Street, Suite 300 (The Landmark Building), Savannah, GA 31401
Phone Number: +1 912-704-1841
Website
Today
9:00 am - 6:00 pm
Open now
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Hours:
Sun - Mon 9:00 am - 5:30 pm
Tue - Thu 9:00 am - 6:00 pm
Fri - Sat 9:00 am - 7:30 pm
Description: The Savannah Walks is located at 35 Barnard Street in the Landmark...
The Savannah Walks is located at 35 Barnard Street in the Landmark Building. Our hours of operation are 9:00am-5:30pm 7 days a week. We have 18 years experience in giving fantastic tours to educated travelers.
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Visit like an insider
$18*
and up

TripAdvisor Reviewer Highlights

Read all 205 reviews
Visitor rating
  • 103
    Excellent
  • 39
    Very good
  • 14
    Average
  • 16
    Poor
  • 33
    Terrible
Great time but no ghosts

We took this 'tour" on a Wednesday night and eneded up being the only two people going ( Looked like it was going to rain which probably scared people off) Cliff was our guide and... read more

4 of 5 starsReviewed March 15, 2015
lounx801
,
Fort Myers, Florida
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205 Reviews from our TripAdvisor Community

Date | Rating
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English first
Saint Augustine, Florida
1 review
1 of 5 stars Reviewed May 17, 2015

My tickets were not Groupon. I paid full price for 3 adult tickets to go on the 9:30 p.m. Ghost Walk Tour Sunday, May 17, 2015. My party waited by the sundial ( where we were told to wait by the ticketing agents) from 9:05 p.m until 10:00 p.m. There was another gentleman who had paid for the tour as... More 

Was this review helpful? Yes
shortbus39, General Manager at Savannah Walks, responded to this review

Actually, this was not a guide no show. The Elder party booked their tour online minutes before the tour started but we had no other reservations scheduled for that night so we used the evening for guide training. I spoke with Mrs. Elder the following morning and explained that we did not receive the reservation email until well after the... More 

North Vancouver, Canada
Top Contributor
94 reviews 94 reviews
28 attraction reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed May 16, 2015

My husband had been researching walking tours on Trip Advisor and the Civil War Walk offered by Savannah Walks came highly recommended. A couple of clicks led him to Viator, who sold him two tickets on Wednesday night for a tour at 1pm on Friday. The tickets told us to meet our guide at Reynolds Square at 12:50. On the... More 

Was this review helpful? Yes 1
Dundee, Michigan
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 29, 2015

Beware! Don't make the same mistake we did. We had a tour scheduled for 4/27 at 9:30 pm. We arrived at the Johnson Square sundial at 9:05 pm. At 9:35, when no one from the Savannah Walks group had arrived, we tried calling. We kept getting a mailbox that was full. There was no other number to call for this... More 

Was this review helpful? Yes 1
shortbus39, General Manager at Savannah Walks, responded to this review

Thank you for the review. And I agree with you. Our negative reviews almost always stem from dissatisfied Groupon customers. Mind you, there are 5 negative Groupon reviews on this site but we have had the good fortune of offering fantastic tours to over 5,000 Groupon guests in the past 3 years and all with excellent reviews. That being said,... More 

Tampa, Florida
Senior Contributor
25 reviews 25 reviews
11 attraction reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 4, 2015

We purchased a groupon for two. It took a couple attempts but made reservations over the phone about a month prior. We took our dog on the tour, it was not a problem. We went to Johnson square and the tour group started gathering around 7:20pm. The tour guide, Jason, checked everyone in. There was about 21 people in our... More 

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 3, 2015

Brad, since it appears you have an answer for everything... Answer this... Where was the tour guide for our tour scheduled for April 3 at 9:30??? How is this my fault since you seem to always put the blame on the customer writing the review? My trouble with you began a few weeks prior when I called your business number... More 

Was this review helpful? Yes 2
shortbus39, Director of Sales at Savannah Walks, responded to this review

Thank you for the review. According to our records, your reservation was booked for Saturday April 4th 2015 at 9:30pm. We hope you will have the opportunity to rebook the tour for another date. We will even issue you complimentary passes for the tour. More 

Bronx, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 1, 2015

Brad was an enthusiastic and charming guide who skillfully connected the history of the city with the history of the gardens and parks. We had a wonderful time and I heartily recommend this company to any first timers to Savannah.

Was this review helpful? Yes
Woodbridge, Virginia
Reviewer
4 reviews 4 reviews
4 attraction reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 31, 2015

Bought the groupon about 2 weeks ago. We called, spoke with an employee, and scheduled a tour for our last evening in Savannah (3/31). We were told to meet in Johnson Square at 9:25 for the 9:30 Ghost Tour. We arrived at about 9:20. At 9:30 when it was obvious nobody was there for a tour we called the office.... More 

Was this review helpful? Yes
shortbus39, Manager at Savannah Walks, responded to this review

Thank you for the review. All Groupon guests are required to call and confirm their reservations 24 hours prior to their tour. According to our records, you did not do this. The tour begins by the sundial in Johnson Square.and that is where your guide was waiting and collected all waiting guests. Groupon has one number offered for Groupon guests... More 

Vancouver, Canada
Senior Contributor
36 reviews 36 reviews
4 attraction reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 20, 2015

We were blessed to be the only 2 members on the morning tour with Brad. He has an an in-depth understanding of the community and its history, and was able to customize the tour to our botanical interests. I was motivated to learn more about Savannah, and am now learning about the role of Savannah during the Civil War. I... More 

Was this review helpful? Yes 2
Fort Myers, Florida
Senior Contributor
42 reviews 42 reviews
14 attraction reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 15, 2015

We took this 'tour" on a Wednesday night and eneded up being the only two people going ( Looked like it was going to rain which probably scared people off) Cliff was our guide and did a wonderful job as our private guide. Tour is about 1and 1/2 hours long and visits several interesting sites along the way. Cliff was... More 

Was this review helpful? Yes
shortbus39, General Manager at Savannah Walks, responded to this review

Thank you for your review! Though we cannot guarantee you will see ghosts on our tour, you can bet there will be some apparitions in any photos taken while on tour! We hope you will choose The Savannah Walks again the next time you are in town! More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 12, 2015

Please do not use this groupon, they are the worst. Wait until you get there, there are many options better than this. I hope someone benefits from my loss.

Was this review helpful? Yes 1
shortbus39, General Manager at Savannah Walks, responded to this review

Thank you for the review, though there is no explanation of what we did or didn't do. We are currently running a Groupon and we meet in Johnson Square by the sundial at 7:30pm and 9:30pm and have done so for 20 years. Our ghost tours are very popular and reservations are required. More 

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?