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Savannah Walks

Neighborhood: Downtown
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Address: 35 Barnard Street, Suite 300 (The Landmark Building), Savannah, GA 31401
Phone Number: +1 912-704-1841
Website
Today
9:00 am - 6:00 pm
Closed now
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Hours:
Sun - Mon 9:00 am - 5:30 pm
Tue - Thu 9:00 am - 6:00 pm
Fri - Sat 9:00 am - 7:30 pm
Description: The Savannah Walks is located at 35 Barnard Street in the Landmark...
The Savannah Walks is located at 35 Barnard Street in the Landmark Building. Our hours of operation are 9:00am-5:30pm 7 days a week. We have 18 years experience in giving fantastic tours to educated travelers.
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Visit like an insider
$18*
and up

TripAdvisor Reviewer Highlights

Read all 202 reviews
Visitor rating
  • 103
    Excellent
  • 39
    Very good
  • 13
    Average
  • 16
    Poor
  • 31
    Terrible
Great time but no ghosts

We took this 'tour" on a Wednesday night and eneded up being the only two people going ( Looked like it was going to rain which probably scared people off) Cliff was our guide and... read more

4 of 5 starsReviewed March 15, 2015
lounx801
,
Fort Myers, Florida
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202 Reviews from our TripAdvisor Community

Date | Rating
  • English first
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English first
Tampa, Florida
Senior Contributor
25 reviews 25 reviews
11 attraction reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 4, 2015

We purchased a groupon for two. It took a couple attempts but made reservations over the phone about a month prior. We took our dog on the tour, it was not a problem. We went to Johnson square and the tour group started gathering around 7:20pm. The tour guide, Jason, checked everyone in. There was about 21 people in our... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 3, 2015

Brad, since it appears you have an answer for everything... Answer this... Where was the tour guide for our tour scheduled for April 3 at 9:30??? How is this my fault since you seem to always put the blame on the customer writing the review? My trouble with you began a few weeks prior when I called your business number... More 

Was this review helpful? Yes 1
shortbus39, Director of Sales at Savannah Walks, responded to this review

Thank you for the review. According to our records, your reservation was booked for Saturday April 4th 2015 at 9:30pm. We hope you will have the opportunity to rebook the tour for another date. We will even issue you complimentary passes for the tour. More 

Bronx, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 1, 2015

Brad was an enthusiastic and charming guide who skillfully connected the history of the city with the history of the gardens and parks. We had a wonderful time and I heartily recommend this company to any first timers to Savannah.

Was this review helpful? Yes
Woodbridge, Virginia
Reviewer
4 reviews 4 reviews
4 attraction reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 31, 2015

Bought the groupon about 2 weeks ago. We called, spoke with an employee, and scheduled a tour for our last evening in Savannah (3/31). We were told to meet in Johnson Square at 9:25 for the 9:30 Ghost Tour. We arrived at about 9:20. At 9:30 when it was obvious nobody was there for a tour we called the office.... More 

Was this review helpful? Yes
shortbus39, Manager at Savannah Walks, responded to this review

Thank you for the review. All Groupon guests are required to call and confirm their reservations 24 hours prior to their tour. According to our records, you did not do this. The tour begins by the sundial in Johnson Square.and that is where your guide was waiting and collected all waiting guests. Groupon has one number offered for Groupon guests... More 

Vancouver, Canada
Senior Contributor
33 reviews 33 reviews
4 attraction reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 20, 2015

We were blessed to be the only 2 members on the morning tour with Brad. He has an an in-depth understanding of the community and its history, and was able to customize the tour to our botanical interests. I was motivated to learn more about Savannah, and am now learning about the role of Savannah during the Civil War. I... More 

Was this review helpful? Yes 2
Fort Myers, Florida
Senior Contributor
37 reviews 37 reviews
13 attraction reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 15, 2015

We took this 'tour" on a Wednesday night and eneded up being the only two people going ( Looked like it was going to rain which probably scared people off) Cliff was our guide and did a wonderful job as our private guide. Tour is about 1and 1/2 hours long and visits several interesting sites along the way. Cliff was... More 

Was this review helpful? Yes
shortbus39, General Manager at Savannah Walks, responded to this review

Thank you for your review! Though we cannot guarantee you will see ghosts on our tour, you can bet there will be some apparitions in any photos taken while on tour! We hope you will choose The Savannah Walks again the next time you are in town! More 

1 review
1 of 5 stars Reviewed March 12, 2015

Please do not use this groupon, they are the worst. Wait until you get there, there are many options better than this. I hope someone benefits from my loss.

Was this review helpful? Yes
shortbus39, General Manager at Savannah Walks, responded to this review

Thank you for the review, though there is no explanation of what we did or didn't do. We are currently running a Groupon and we meet in Johnson Square by the sundial at 7:30pm and 9:30pm and have done so for 20 years. Our ghost tours are very popular and reservations are required. More 

Tulsa, Oklahoma
Contributor
15 reviews 15 reviews
6 attraction reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed February 25, 2015 via mobile

I purchased the Ghost Walk groupon and called to reserve a spot for my husband and myself on the 7:30 tour. We cut our dinner short in order to ensure we would arrive with plenty of time to spare at the designated meet up spot. We stood and waited until 7:35 at which point I called the number listed on... More 

Was this review helpful? Yes 4
shortbus39, General Manager at Savannah Walks, responded to this review

Thank you for the frank review. I had the pleasure of personally assisting this guest. She had a Groupon and a reservation but arrived late for the tour. The guide had already started his tour and had his phone on vibrate which we do as a courtesy to our guests during our tours. I spoke with this guest about missing... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 17, 2015

I bought a groupon for the ghost tour. We showed up at 7:15p for the 7:30 tour and waited till 8:00p for our guide. They never showed up. There was a family that had a 10:00a tour that morning and the guide was a no-show for that tour also. Another couple in the group had confirmed around 4:00p that day... More 

Was this review helpful? Yes 3
shortbus39, Manager at Savannah Walks, responded to this review

Thank you for your response. I am sorry to hear about your experience with our company. I am not sure how you missed the tour. The guide always meets our guests by the sundial 5 minutes prior to the tour starting. We have been meeting in that location for 20 years. We have observed that some of our Groupon guests... More 

Savannah, Georgia
1 review
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 13, 2015

Firstly, do NOT bother with the $13 Groupon. I was barely able to get ahold of anyone in time to schedule my tour during the limited time my friend was in town. I left multiple messages, called their outsourced booking company, Zerve, only to be redirected to the local recording. I finally went to their business, which is also unmarked... More 

Was this review helpful? Yes 8
shortbus39, General Manager at Savannah Walks, responded to this review

I am afraid this review was written by a guest in error. We do not have any guides on staff that meet this description nor would we hire any that did! More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?