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Address: 370 Zoo Pkwy, Jacksonville, FL 32218
Phone Number: 904 757 4463
Website
Today
9:00 am - 6:00 pm
Closed now
See all hours
Hours:
Mon - Fri 9:00 am - 5:00 pm
Sat - Sun 9:00 am - 6:00 pm
Activities: Viewing wildlife, Walking
Description: This 73-acre park is the only zoo in Florida's northeast.

TripAdvisor Reviewer Highlights

Read all 1,229 reviews
Visitor rating
  • 739
    Excellent
  • 386
    Very good
  • 68
    Average
  • 19
    Poor
  • 17
    Terrible
Zoo Fun

Took the kids to the zoo for most of the day. We all enjoyed the exhibits and had a good time. The zoo staff was very friendly and helpful.

4 of 5 starsReviewed May 23, 2015
klee94gt
,
Tallahassee, Florida
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1,229 Reviews from our TripAdvisor Community

Date | Rating
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English first
Ocala, Florida
Senior Contributor
23 reviews 23 reviews
6 attraction reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 23, 2015 NEW

Liked the areas where animals had lots of room to roam in a more "natural" habitat as opposed to areas where animals can only go in small circles in too small pens or cages all day. So sad to see this. Zoo is compact so not far to walk from exhibit to exhibit. Having been to many zoos around the... More 

Was this review helpful? Yes 1
Tallahassee, Florida
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 23, 2015 NEW

Took the kids to the zoo for most of the day. We all enjoyed the exhibits and had a good time. The zoo staff was very friendly and helpful.

Was this review helpful? Yes
Jacksonville, Florida
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 22, 2015 NEW

This is definitely an above-average zoo. Very clean and well-maintained. Elephants, tigers, giraffes, lions, jaguars, and lots lots more. They have a great play area for kids (including a splash pad for the summer months). Only downside is the food--not really any good options for eating. I recommend bringing your own food in.

Was this review helpful? Yes
Jacksonville, Florida, United States
Top Contributor
71 reviews 71 reviews
23 attraction reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed May 22, 2015 NEW

I was sad to arrive to the zoo by water to find you can no longer enter for free from the pier. We love stopping by the zoo when we are on our boat or jet skis to watch a show or grab a bite to eat, but they no longer allow free access to the park when you arrive... More 

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Boone, North Carolina
Senior Contributor
36 reviews 36 reviews
7 attraction reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 21, 2015 NEW

Our fault for not calling ahead, but we wanted to see penguins and lorikeets, but both were closed. Several other exhibits were closed as well. In all, a nice zoo with knowledgeable staff. Layout is walker friendly with all exhibit loops heading back to the main drag.

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2015 NEW

We loved everything about the Jax Zoo! What's not to like? Ok, maybe the food seemed a little too expensive, but you know, what are you going to do? Walk about 20-30 minutes to save a few bucks. NOT! We love the Zoo and plant to go back this summer!

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
4 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 20, 2015 NEW

This is by far one of the better zoos I have seen. The diversity and its layout make this zoo perfect for a family, a date, or just a regular outing. I went by myself one afternoon. Be sure to get a ticket for the train; its cost is about four dollars, but worth it. It's a cute train that... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 20, 2015 NEW via mobile

Love the jax zoo... So much to do and see. Always have a great time! Would highly suggest it for family and friends!

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Jacksonville, Florida
Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 20, 2015 NEW

The Jax Zoo and gardens is a great place to visit. The train which circles the perimeter is a good way to travel from the front and back. There are a lot of things to see and do and to see everything would take a full day, at least. Entrance fees aren't too bad and add on attractions are usually... More 

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Senior Reviewer
10 reviews 10 reviews
10 attraction reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 20, 2015 NEW

We had a great time looking at the animals. However, the amazing play area had so many children, I was afraid to let my 3 year old play there. I had a wonderful time.

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jacksonville Zoo & Gardens and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?