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Address: 370 Zoo Pkwy, Jacksonville, FL 32218
Phone Number: 904 757 4463
Website
Activities: Viewing wildlife, Walking
Description: This 73-acre park is the only zoo in Florida's northeast.
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TripAdvisor Reviewer Highlights

Read all 1,037 reviews
Visitor rating
  • 617
    Excellent
  • 330
    Very good
  • 58
    Average
  • 16
    Poor
  • 16
    Terrible
Most recent review
THE BAMBOO SWAMP! ): What a let down.

It cost me $100.00 for 3 people. This included the $20.00 fee for my wheelchair. I did not like this zoo at all. It's in a swamp so mud was everywhere. Everything is divided by... read more

1 of 5 starsReviewed January 25, 2015
Carol C
,
Jacksonville, Florida, United States
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1,037 Reviews from our TripAdvisor Community

Date | Rating
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English first
Jacksonville, Florida, United States
1 review
1 of 5 stars Reviewed January 25, 2015 NEW

It cost me $100.00 for 3 people. This included the $20.00 fee for my wheelchair. I did not like this zoo at all. It's in a swamp so mud was everywhere. Everything is divided by bamboo. There were many exhibits that no animals could be seen. There was one Asian exhibit that was a big pond of muddy water. The... More 

Was this review helpful? Yes
JacksonvilleZoo, Public Relations Manager at Jacksonville Zoo & Gardens, responded to this review

Hi Carol, We're so sorry to hear you were disappointed with your trip to our Zoo. it certainly sounds like you did not get the experience we strive to give to all our guests. While our exhibits are large and comfortable for our animals, they can usually be seen unless it's a very cold or hot day. Under those circumstances,... More 

new york
Reviewer
5 reviews 5 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 22, 2015 NEW

We have been to a lot of zoos, and what stands out the most is the ability to view the animals up close and really see them in action. They had a huge variety of animals and the zoo was very big and beautifully done. Cute play areas for the kids. WHat was frustrating is that they charged you for... More 

Was this review helpful? Yes
Savannah, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 22, 2015 NEW

The Botanical Gardens are actually "in" the Zoo. Beautiful landscaping throughout the zoo makes wandering so peaceful (and great photo opportunities)! The animals are very diverse and well taken care of. Our child loves the train ride. This is such a fun day-trip for us from Savannah, Georgia and one we make several times a year.

Was this review helpful? Yes
Tallahassee, Florida, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 20, 2015

Jacksonville has a pretty nice zoo, I was impressed to see how big it was and how many different animals they had. I really liked it. The first time I went with my boyfriend we had a really good time, im not an animal lover but i loved spending the day at this place.

Was this review helpful? Yes
Jacksonville, Florida
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 18, 2015

We are zoo members. We spent a lot of time at the zoo when our children were younger, now we take our grandson. It has come a long way since our first visit in 1991. The zoo is a crown in the Jax places to go. Gardens, fun kid zone,train ride, so much more to see and do. Of course... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
5 of 5 stars Reviewed January 18, 2015

Went here for my husband's birthday, and had a wonderful time. Very open and natural layout. Would definitely come back.

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Clinton, Iowa
Senior Contributor
46 reviews 46 reviews
7 attraction reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 15, 2015

We had fun with grandkids. Zoo is well laid out. I have difficulty walking and they have adult carts to rent at a reasonable price

Was this review helpful? Yes
Jacksonville, Florida
Top Contributor
58 reviews 58 reviews
11 attraction reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 13, 2015

This zoo is not the biggest I've been to, but we take my aunt's kids and they just love it. You can pet horseshoe crabs and sting rays when the weather is nice (almost all the time), see giraffes and lions and rhinos and apes. It's a nice walk with good pathways for strollers and easy viewing of the animals.... More 

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GRAND ISLAND
Top Contributor
611 reviews 611 reviews
247 attraction reviews
334 helpful votes 334 helpful votes
4 of 5 stars Reviewed January 12, 2015

even on an unseasonably chilly January day, the Jacksonville Zoo provided all you could imagine in the matter of both flora and fauna... gorgeously landscaped, carefully tended

Was this review helpful? Yes 3
Jacksonville, Florida
Senior Reviewer
6 reviews 6 reviews
6 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

Lots of great animals and new exhibits. The new sea lion show was great. the tigers are awesome and the kids always enjoy the playground and carrousel

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Questions & Answers

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Lyons, Georgia
Lyons, Georgia
19 days ago
Lyons, Georgia
19 days ago

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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