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Empire Vacations Day Tours

Address: 19 Hutton Ave, West Orange, NJ 07052
Phone Number: 973-618-0049
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Ranked #11 of 18 Attractions in West Orange
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26 reviews from our community

Visitor rating
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
San Francisco, California
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 6, 2014

Although I researched tours to Niagara Falls from New York online, I booked this one by telephone. My reservation was handled efficiently and accurately. Whenever I phoned in to ask questions about the tour, I was treated courteously and professionally. This tour offered more than I expected in terms of sightseeing, information, tour guide services, and bus driver skills. Totally... More 

Was this review helpful? Yes 2
Senior Contributor
48 reviews 48 reviews
18 attraction reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed April 25, 2014

we did the Boston in a day trip in April. At the best it was a nice bus drive . As far as being a tour it certainly was not. Problems: 1. Guide with minimal knowledge or tour skills or at least not interested in sharing. 2. multiple language tour which is fine but poorly organized as to who would... More 

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Brisbane, Australia
Top Contributor
78 reviews 78 reviews
7 attraction reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed April 12, 2014

Avoid it like the plague. If you really want to see Boston at least stay overnight - it is simply too far away from New York to contemplate doing it in 1 day. The staff are helpful and nice enough (although one of the guides spent the day trying to pick up a young single woman that was on the... More 

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Rehovot, HaMerkaz, Israel
1 review
5 of 5 stars Reviewed October 25, 2013

My wife and I had an unforgettable experience. We joined the tour in Los Angeles for five days, the tour included San Francisco, Vegas and more impressive places. There was very positive dynamics in the group, we enjoyed very much from the trip. I would like to commend and thank wholeheartedly to Michael our guide and especially Dorit, fabulous instructor... More 

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Toronto, Canada
1 review
1 of 5 stars Reviewed October 21, 2013

This tour was of the most disorganized I have ever been on. The tour changed the itinerary of what I paid to see,skipping an entire Canyon which was open. The tour guides were routinely an hour late for the start times of the day and had little knowledge. On the final day, after 6 hours of driving we were told... More 

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EmpireVacationsInc, Manager at Empire Vacations Day Tours, responded to this review

Dear Mr XXX, Thank you for your review of the Western Deserts Tour on Oct 01, 2013. This was the first day of the shutdown of the government. Due to the shutdown all of the parks and sites in this tour were closed. Our company had prepared an alternate itinerary for this situation. We offered you the option to cancel... More 

Giv'atayim, Israel
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2013

My parents came back two weeks ago from a trip in the West, under the direction of Eli and Dorit. We would like to thank you for a wonderful trip and a great experience. The training was professional and warm all the way through and the itinerary was fascinating and beautifully organized. My parents, who do not speak English at... More 

Was this review helpful? Yes 1
Gold Coast
Senior Reviewer
10 reviews 10 reviews
6 attraction reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 17, 2013

Went on our much anticipated day trip to Washington today and have to say we were bitterly disappointed. The main issue was our tour guide Emmanuel. He was totally disengaged, poorly prepared and had no personality. I have read other reviews and perhaps our disappointment was caused by our tour guide. We also heard other people discussing his lack of... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed September 1, 2013

I took a day trip with Empire Vacations from New York to Washington DC, We like the trip very much and specially the Tour guide that translated everything to us. we had wifi at the bus which was very Convenient. we will sure come back and travel with this company. thank you very much Snir

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 9, 2013 via mobile

From start to finish the experience was terrible - we booked the day trip to Washington DC. Booking was very unprofessional and despite giving then my credit card on the phone didn't get the confirmation email promised you worry it's even legit. Tour guide was useless and they say you will arrive back in NY at 7-8pm, we were back... More 

Was this review helpful? Yes 1
amadeotravel, Manager at Empire Vacations Day Tours, responded to this review

Dear Mr George JK1, Thank you for your review. Unfortunately you did not post your name so I cannot verify that the confirmation was sent to you, this is done automatically from our system and sometimes if your email is not set to receive an attachment the confirmation gets sent to the junk folder. You have stated that we promised... More 

petach tikva
1 review
5 of 5 stars Reviewed August 8, 2013

To whom it may concern, This week we participated in a 5 days trip to the West Coast. Beforehand I had a few concerns such as: who are the instructors? how would the Group be? - Luckily we won! Starting from the amazing guide Eli Gabay who was professional and extremely pleasant!!!! Continued with our driver, Shay, who took us... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?