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Address: 1001 North Delaware Ave, Philadelphia, PA 19123
Website
Description: Located a mile north of the Ben Franklin Bridge in the city’s Fishtown...
Located a mile north of the Ben Franklin Bridge in the city’s Fishtown section, SugarHouse Casino is situated on the Delaware River, with beautiful views along its waterfront property. With more than 2,000,000 visitors each year, the casino features 1,602 slots, 54 table games, fun and unique dining options and free valet and self-parking. The casino also provides free transportation via its Sugar Express trolley from more than two-dozen locations throughout the city. In addition to hosting a variety of events each week ranging from live music, to tapings of Philly Pheud, SugarHouse Casino is also an avid community supporter, sponsoring some of Philly’s greatest traditions, including the New Year’s Day Mummers Parade and the Susan G. Komen Mother's Day walk. SugarHouse Casino employs more than 1,000 people and for four consecutive years has been voted a “Top Workplace” in the Philadelphia Inquirer and a “Best Place to Work” in the Philadelphia Business Journal.
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TripAdvisor Reviewer Highlights

Read all 135 reviews
Visitor rating
  • 7
    Excellent
  • 27
    Very good
  • 29
    Average
  • 27
    Poor
  • 45
    Terrible
Meh....not great AC or DE PARK is better

Ok at best. Parking is a mess and horrible. Bar service is decently priced and good. Hitting on machines barely happens. Not enough to keep you playing. If it's the only place... read more

2 of 5 starsReviewed March 27, 2015
Lissa B
,
Newark, Delaware, United States
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135 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Jacksonville, Florida
Contributor
11 reviews 11 reviews
7 attraction reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 12, 2015

We came to just get a little relaxation time and found it to be a great experience don't the reason for the negative reviews . Played the machines they would pay and let you play and played the tables and given a little lady luck helped but won a little there as well

Was this review helpful? Yes
Bridgeport, Connecticut
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 22, 2015

Me and my friend had a great time even though we didnt come home with any winnings. When I visit Philly again will go there.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 10, 2015 via mobile

I've been coming to Sugarhouse for sometime now, the location is convenient and that's about it! I go there to play the penny slots. They have 12 in nonsmoking and some against the wall in smoking section. It used to be kind of easy to get a machine, even though the pay out isn't terrific, you can win sometimes. Unfortunately,... More 

Was this review helpful? Yes 1
Contributor
18 reviews 18 reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed March 30, 2015

My wife and I were here long enough to leave...people selling their food stamps for money to gamble..The place smells terrible...A real toilet Never to return...

Was this review helpful? Yes 4
Newark, Delaware, United States
Contributor
12 reviews 12 reviews
5 attraction reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 27, 2015

Ok at best. Parking is a mess and horrible. Bar service is decently priced and good. Hitting on machines barely happens. Not enough to keep you playing. If it's the only place take it for what it is. Entertaining people to look at.

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 3, 2015

Being a member of the Sugarhouse since it opened. I have seen staff belittle people. People say they are there hustling - selling cigarettes, food stamps and food comps. People blocking machines with a penny and holding them for friends. I have seen staff cheat for people on promotions. When you play a lot of money, you are suppose to... More 

Was this review helpful? Yes 5
Top Contributor
58 reviews 58 reviews
7 attraction reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed February 11, 2015 via mobile

We came...we saw..we left. Do yourself a big favor and head for the Sands Casino in Bethlehem.This was our first time here checking it out and its not the classy casino we are used to.The smoke alone will dri vvv e you out.

Was this review helpful? Yes 4
Senior Contributor
22 reviews 22 reviews
14 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 3, 2015

I had a great time. It was friendly and small yet I got 25 dollars freeplay just for signing up. made some money and had a great time. the staff was awesome and the hosts were a lot more friendlier then parx or harrahs. Will definitely be back with all my friends!

Was this review helpful? Yes 2
Williamstown, New Jersey
Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 19, 2015

Went as a last minute trip on New Year's Eve. Staff and guests were friendly. We had a good time. The only downside was the atms would not work for most of the night and the employees were not able to help due to the machines being from a private company.

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 11, 2015

This casino is the worst. They have their security harassing people after losing 1000.00 they explained to my husband he couldn't rest his eye's while waiting for me to lose. I will never set foot in that place again. I'll go the Parx...where your treated like a customer. Go to Parx...where your treated like a winner.

Was this review helpful? Yes 3

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