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Address: 1001 North Delaware Ave, Philadelphia, PA 19123
Website
Description: 877-477-3715
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TripAdvisor Reviewer Highlights

Read all 127 reviews
Visitor rating
  • 5
    Excellent
  • 26
    Very good
  • 29
    Average
  • 26
    Poor
  • 41
    Terrible
Most recent review
New Year's Eve

Went as a last minute trip on New Year's Eve. Staff and guests were friendly. We had a good time. The only downside was the atms would not work for most of the night and the... read more

3 of 5 starsReviewed January 19, 2015
aamanda_88
,
Williamstown, New Jersey
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127 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Williamstown, New Jersey
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 19, 2015

Went as a last minute trip on New Year's Eve. Staff and guests were friendly. We had a good time. The only downside was the atms would not work for most of the night and the employees were not able to help due to the machines being from a private company.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed January 11, 2015

This casino is the worst. They have their security harassing people after losing 1000.00 they explained to my husband he couldn't rest his eye's while waiting for me to lose. I will never set foot in that place again. I'll go the Parx...where your treated like a customer. Go to Parx...where your treated like a winner.

Was this review helpful? Yes
Baltimore, Maryland
Top Contributor
59 reviews 59 reviews
24 attraction reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 7, 2015

We visit the day after Christmas , because we were visiting the area . The parking is horrible, we waiting 1 hour for someone to come out of the parking lot to get parking spot. I do not like waiting to park my car, once we got inside it was so crowd we had to wait at least two to... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 23, 2014

Spent an hour and a half outside waiting for their shuttle because we continued to receive wrong information from their employees. You would think they would want us inside gambling instead of out in the cold waiting for a shuttle that wasn't coming.

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Senior Contributor
43 reviews 43 reviews
19 attraction reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed November 1, 2014

Sugarhouse has most of what casino enthusiasts would want; slots, table games, restaurants, entertainment, ect. Other local casino venues are better options: Delaware Track, Parks Casino, Harras, Valley Forge, ect. Parking is a hassle at Sugarhouse. I attended two events at Sugarhouse this year; the Halloween party in October and the War concert in June. There was no parking in... More 

Was this review helpful? Yes 2
Nashville, Tennessee
Senior Contributor
22 reviews 22 reviews
12 attraction reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 23, 2014

Clean, well managed. Easy to get to from downtown. Plenty of cab service. Fun to visit , just know when to fold em.

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Memphis, Tennessee
Top Contributor
267 reviews 267 reviews
58 attraction reviews
168 helpful votes 168 helpful votes
3 of 5 stars Reviewed October 21, 2014

I spent a full day visiting casinos in and around Philadelphia. Basically they are all the same. Large and smoky with poor pay schedules. All of this is true of SugarHouse. The additional problem with SugarHouse was the dearth of parking spaces. Granted, there was construction in the area which may have displace some of the space, but I felt... More 

Was this review helpful? Yes 2
Marlton, New Jersey, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 20, 2014

this place is garbage, way too smoky, the people that gambled there were the most low-class ghetto people I have seen in one place that is not the ghetto, lots of blacks (80%) so if you're prejudiced, don't go there, didn't feel unsafe, employees were nice, and it didn't seem too filthy, the air was horrible though, it wasn't too... More 

Was this review helpful? Yes 3
new york ny
Senior Reviewer
9 reviews 9 reviews
5 attraction reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 14, 2014

I went during the day on a Saturday, and there were three craps tables in operation. Each had a $10 minimum and 5x odds, which is pretty good outside of Las Vegas. There was room at the tables and it was as good a place to play as anywhere in the northeast that I've tried. The players were about 1/2... More 

Was this review helpful? Yes 3
Texas
Contributor
13 reviews 13 reviews
3 attraction reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 4, 2014

We came to the Casino on our vacation to Philly for our one year anniversary. The best part...the Sugar Express Trolly driver! She was fun and energetic, funny and personable. She was the best part of the Sugar House Experience. The casino itself is HUGE...Slots everywhere...a few tables sprinkled in here and there. Wait staff was DREADFUL. We played for... More 

Was this review helpful? Yes 2

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