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Shan-T Native Kayak Tours, Inc.

Address: SR 64 on the Causway, Bradenton, FL
Phone Number: 9419328987
Website
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Ranked #5 of 43 Activities in Bradenton
Certificate of Excellence 2014
Owner description: Providers of guided Eco-Friendly Kayaking Tours.
Attraction details
Hours:
Sun - Sat 8:00 am - 10:00 pm
Owner description: Providers of guided Eco-Friendly Kayaking Tours.
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138 reviews from our community

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    116
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    10
Date | Rating
  • English first
  • German first
  • Any
English first
Bradenton, Florida
Top Contributor
52 reviews 52 reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 28, 2014

We took the Shan-T Native Kayak Tour with my sister-in-law. We are all in our 60's and not in excellent shape - bad knees, etc. It didn't matter. The owner & our guide was great in helping us get in and out of the kayaks. This was our first kayaking experience and he made sure we felt save & knew... More 

Was this review helpful? Yes 1
Bradenton, Florida
1 review
4 of 5 stars Reviewed March 22, 2014

I did experience some difficulty getting a live person for booking, so I used the web site. It worked perfectly smoothly. The representative called within 24 hours of the internet booking. She was professional, personable, and helpful. They provided a reminder with excellent directions the day before the scheduled tour. The kayak excursion was a lot of fun. The guides... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 5, 2014

I have been online making reservations since January. I have now called 4x...no return phone calls...no returned emails. We had purchased through groupon. I see where the owner has been hospitalized through other posts...and I feel bad about.that but when running a business there has to be a back up plan...especially if you take people's $$. Rated #1 company...you''ll be... More 

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Montgomery, Illinois
Senior Contributor
21 reviews 21 reviews
3 attraction reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed March 4, 2014

My husband received a Groupon for a Kayak rental through San-T. For 2 weeks now he has phoned and left emails to make a reservation and there is no response. We have driven around to try to find a physical location and cannot. We are trying to get money back from Groupon, but since it was a gift we have... More 

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Florida, Cuba
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 22, 2014 via mobile

I have been trying to book tours to use my Groupons since November of last year. They never answer the phone or return messages. Booking online is useless. Im reporting them and Groupon to BBB.

Was this review helpful? Yes 1
Gulfport, Florida
1 review
1 of 5 stars Reviewed February 21, 2014

My son purchased 2, $23 Groupon vouchers for Shan-T Native Kayak Tours as a Christmas gift . We have called and left 2 messages. Answering machine states we will get a return call within 48 hours. 4 days later and a second request to book a kayak tour and still no response from Shan- T or partners! My husband and... More 

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Shantkayaks, Owner at Shan-T Native Kayak Tours, Inc., responded to this review

I am sorry for the lack of response you have had. I was hospitalized and we are a very small company. If you are looking for a refund all your son has to do it contact groupon. More 

Oak Lawn, Illinois
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 19, 2014

I tried to schedule a tour and received no response despite repeated requests. I first tried to call them, but their answering machine recommended using their web page. I then entered a reservation request on their web page on Monday morning requesting a Wednesday afternoon tour. Their computer immediately responded that I would get a phone response within 24 hours,... More 

Was this review helpful? Yes 1
Shantkayaks, Owner at Shan-T Native Kayak Tours, Inc., responded to this review

I am sorry about the lack of response. I was hospitalized and we are a very small company. More 

DeForest, Wisconsin
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 17, 2014

Made reservation online per their website instructions. Made the reservation on Friday for a Monday tour. Called and left a message too. Never received a call back. Tried calling them several times over the weekend at different times - never reached anybody. Always a phone answering machine. Monday morning we arrived early and stayed past the appointment time. They never... More 

Was this review helpful? Yes 1
Shantkayaks, Owner at Shan-T Native Kayak Tours, Inc., responded to this review

In response to your post, you mentioned that you never received any confirmation or contact from Shan-T Native Kayak Tours but showed up for a tour???? We just experienced a major medical emergency that shut us down and for that we are very sorry. With that being said, on our reservation page it CLEARLY states that the completion of the... More 

Bradenton, Florida
Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 29, 2013

I purchased this tour on groupon for my daughters, 16 and 20. When I called Shan T Kayaks to make the reservation, they were super nice and helpful. My girls chose a tandem kayak, and had a blast. The guide was knowledgable and fun, and their tour lasted almost 3 hours. They want to go again!

Was this review helpful? Yes
Saint Petersburg, Florida, United States
Senior Contributor
22 reviews 22 reviews
10 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 21, 2013

Our guide spent extra time with us and explained in interesting and understandable terms the flora and fauna we were seeing. Lovely day and just enough exertion.

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